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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.3
730 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 730 reviews

December 10, 2023

Positive, i rarely take my vehicle in to the dealership but went to address recalls, was easy and quick, and service took as long as was expected More

by Mountainsn95
Recommend Dealer
Yes
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Dec 10, 2023 -

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 10, 2023

I have appointment at 7:15am, arrived at 7:10. I got the car finished at 9:30 am. It took more than 2 hours for just oil change. More

by Usasf2000
Recommend Dealer
Yes
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Dec 10, 2023 -

Elk Grove Ford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 09, 2023

It Really great and great service everyone was very nice Tony was very helpful too great great place..if I get another car definitely going there More

by Augerlavoie_jon
Recommend Dealer
Yes
Employees Worked With
Stephen
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Dec 09, 2023 -

Elk Grove Ford responded

Thanks, Jon, for sharing your thoughts about your experience with Tony here at Elk Grove Ford. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 09, 2023

I had an appointment first thing in the morning. The only female representative working the 'Quick Lane' got me right in and was very professional. My truck service was done in approximately an hour More

by MANNY_HFF
Recommend Dealer
Yes
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Dec 09, 2023 -

Elk Grove Ford responded

Thank you, Manny, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 09, 2023

I hade to take my truck in for a major repair and they got me in relatively quickly explained the situation to me as well thoroughly. The repairs took longer than expected but overall was a great experien More

by Marissavaline12
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 09, 2023 -

Elk Grove Ford responded

Thank you so much, Marissa, for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 09, 2023

My maintenance person was slow to respond many times and had poor follow up. Work was done well as always. Elk Grove work is very good. More

by Chirobones1988
Recommend Dealer
Yes
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Dec 10, 2023 -

Elk Grove Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 09, 2023

Super easy to work with. Straight forward deal. No haggling. Beyond and above service. Great people! More

by DARRELLHUNTINGTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachael Woods, Austin, Trevor
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Dec 10, 2023 -

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Darrell, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 08, 2023

People were very helpful and let me know when things needed to be done! I didn't know it would take 4 hours!! More

by CAROLYNS_QUILTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 08, 2023

Great overall customer service I appreciated the communication and their willingness to help me instead of making me think I'm being given excuses More

by KAWI1177
Recommend Dealer
Yes
Employees Worked With
A service manager
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Dec 09, 2023 -

Elk Grove Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 08, 2023

Helpful with everything, quick responding, and knowledgeable. Wasn't able to get it done in anticipated time but got it done before estimated time. More

by MLROBINSON18
Recommend Dealer
Yes
Employees Worked With
Tony
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Dec 08, 2023 -

Elk Grove Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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