Elk Grove Ford

Quick, informative and kept me up to date with what they planned to do to my vehicle and when they expect to be finished. planned to do to my vehicle and when they expect to be finished. More

Very professional and quick. I always take my explorer for service there. Never disappointed. The service department never disappoints. I always take my explorer for service there. Never disappointed. The service department never disappoints. More

40k mi. service on my 21 F-150 was quick and thorough. The staff was polite and helpful. service on my 21 F-150 was quick and thorough. The staff was polite and helpful. More

Took it there for an issue, the vehicle was stalling, paid over $2500. 2 days later the issue returned with check engine light. Took it back paid again for more parts $1200, a few days later check engine paid over $2500. 2 days later the issue returned with check engine light. Took it back paid again for more parts $1200, a few days later check engine light came back, took it back again, paid again $1000. 2 days later check engine light and battery light came on again, even though the issue was all related i never got anything fixed under warranty. So I will be taking my vehicle to a different shop to fix the issue the dealership charged me for but never really fixed. More

Mike was extremely helpful, he is courteous and professional. I always look for him when we bring our vehicles in for service. professional. I always look for him when we bring our vehicles in for service. More

I've bought two F-150's from Elk Grove ford. They always treat me very well. I won't go anywhere else for to buy a new truck or get my truck serviced. My service advisor Mike was great, and real They always treat me very well. I won't go anywhere else for to buy a new truck or get my truck serviced. My service advisor Mike was great, and really helped me out and got me up and running as quickly as they could. More

Buen trabajo y muy rápido me gustó mucho que ubieran terminado rápido gracias por su pronta respuesta de trabajo terminado rápido gracias por su pronta respuesta de trabajo More

The customer service was great, that staff was friendly, and the process was efficient. I had to be at work at a certain time and the staff went above and beyond to help me in a timely manner, even without and the process was efficient. I had to be at work at a certain time and the staff went above and beyond to help me in a timely manner, even without an appointment. More

Great in and out experience, 5 star rating. Thank you Assistant Service Manager Nikhil Prasad. You quoted me a price, there was no surprise and you looked for ways to reduce the cost. My car wa Thank you Assistant Service Manager Nikhil Prasad. You quoted me a price, there was no surprise and you looked for ways to reduce the cost. My car was put into work at 830am the time of my appointment and the 4 hour job was done in 2.5 hours. More

I do remember when the oil change was $59…. . now it’s $99. That’s crazy. I had a coupon and they took it and the car was done super fast which is rare too. Also gave me cost of new tires and di . now it’s $99. That’s crazy. I had a coupon and they took it and the car was done super fast which is rare too. Also gave me cost of new tires and different styles. More