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Elk Grove Ford
Elk Grove, CA
1,209 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 1,209 reviews
Verified Customer
February 04, 2025
Customer service was good and was done fairly quick easy drop off. My fluids were not topped off even though they said they top off fluid. Windshield wiper fluid is completely empty …. drop off. My fluids were not topped off even though they said they top off fluid. Windshield wiper fluid is completely empty …. More
by christopherberman94
Employees Worked With
February 04, 2025
They couldn’t fix my SUV but they didn’t charge me for the part that they did install, apparently the trouble shooting that they did was having them put more and more parts in my SUV and they are not chea the part that they did install, apparently the trouble shooting that they did was having them put more and more parts in my SUV and they are not cheap, so I just had the stop, and I’ll just have to go elsewhere. More
by Ray L.
Employees Worked With
February 04, 2025
Staff were all friendly. Lizzy communicated with me throughout the process. Mechanics were quickly able to assess the issue with my Mustang Lizzy communicated with me throughout the process. Mechanics were quickly able to assess the issue with my Mustang More
by reyestapia89
Employees Worked With
Lizzy
February 04, 2025
Service in the fleet service area for individual owners has always been poor in my experience. With an online appointment for camera replacement I was still sent to fleet service and then told “we don’t do has always been poor in my experience. With an online appointment for camera replacement I was still sent to fleet service and then told “we don’t do online appointments”. Luckily with my comment on my way out the door about the poor service, they brought in a senior service manager who took care of my truck promptly outside of the fleet service department. I suggest someone read the notes on the appointment and set expectations with the customer appropriately. Ratings are for outside the fleet service department. More
by DHAUSER
Employees Worked With
February 04, 2025
The workers are great. Front desk was able to squeeze me in right away on a Saturday. Coming from Stockton I would have to wait and have no place to go. Thank you so much Front desk was able to squeeze me in right away on a Saturday. Coming from Stockton I would have to wait and have no place to go. Thank you so much More
by Vt
Employees Worked With
February 04, 2025
Desk staff was great ( Lizzy). Not too happy with the repairs/ recalls and new issues that appear after every time that I take my car for a recall.... mysteriously, every time I h Not too happy with the repairs/ recalls and new issues that appear after every time that I take my car for a recall.... mysteriously, every time I have to bring it back for same or related or new issues and having to over pay $$$ for a simple burnt fuse after replacing a recall purge valve ...... More
by tony
Employees Worked With
Lizzy
February 03, 2025
I will say that I was greatly appreciative of Mike for letting me know that if the part was at EG Ford, then he would have it fixed that day. If not, he would let me know that it would be ordered and res letting me know that if the part was at EG Ford, then he would have it fixed that day. If not, he would let me know that it would be ordered and reschedule me. I was fully expecting just to have the Service Manager (whoever it would have been) to tell me that they would investigate my concern, and then reschedule me. So, this was great to hear from Mike that as long as the part was in-stock, then he would get it fixed. Also, I have say that I was thankful for Mike offering to get me a ride home instead of waiting several hours at the dealership. Which, leads me to Irene, who was the nicest person to drive me back. Irene was such a friendly person to talk to while on the drive home. This experience has been one of the best I've had all these years of doing business with Elk Grove Ford. Keep up the great work! More
by KAWI1177
February 02, 2025
Great service department, really pleased with Mike my service writer. Jason the service manager I thank especially! Great service center for my Ford F-150! A very satisfied customer. service writer. Jason the service manager I thank especially! Great service center for my Ford F-150! A very satisfied customer. More
by 440PLYMOUTH
