Elk Grove Ford

They were quick and polite. They did try to sell me something I didn't need but when I put my mechanic on the phone they exchanged that I didn't actually need it that it was jus They did try to sell me something I didn't need but when I put my mechanic on the phone they exchanged that I didn't actually need it that it was just a recommendation More

The gentleman Nikhil, that helped me a at Elk Groves quik lane oil change service was professional, courteous, patient and informative. I give Elk Grove Ford 5 stars and if I could, I would give Nikhil 10 st lane oil change service was professional, courteous, patient and informative. I give Elk Grove Ford 5 stars and if I could, I would give Nikhil 10 stars for being positive and engaging as he explained everything to me so I could make a decision about what services that needed to be completed. Thank you and have a great day. More

The service advisor listens to my concerns on my 2021 ford f150 and he acknowledges it and outcome results of my truck was pleasing. I recommend him 100 percent for his outstanding service. Thanks again ford f150 and he acknowledges it and outcome results of my truck was pleasing. I recommend him 100 percent for his outstanding service. Thanks again he did a good job More

Good job good people good service good performance I like how they do the work I how they do the work I More

I would not take my F150 anywhere else than Elk Grove Ford for service. I am very satisfied with the service that I have been provided in the past. This last service after a brake inspection and by onl Ford for service. I am very satisfied with the service that I have been provided in the past. This last service after a brake inspection and by only doing what necessary was $1100 less than an estimate I received from a large tire company shop. Information after 2 axle brake inspection was clear and concise. Time it took for the inspection and necessary work was done under the time estimated which is always good thing. Check in is easy and quick. Everyone is friendly through the process and I would like to give a shoutout to Irene. She was a delight to talk with and was helpful the minute I pulled up. More

Did not fix the tire pressure, and they broke pannel behind the steering wheel. Highly disappointed despite telling them three times they did not fix it. behind the steering wheel. Highly disappointed despite telling them three times they did not fix it. More

Great service and good customer service, they are fast getting the service done, really helpful getting the service done, really helpful More

The best place to do it the regular maintenance on my trucks fast and same day trucks fast and same day More

It’s been my experience that the elk Grove Ford fleet service department is unmatched by anybody I’ve used before Tony and the crew of mechanics have always done a very professional job and the communica service department is unmatched by anybody I’ve used before Tony and the crew of mechanics have always done a very professional job and the communication is unmatched. Thanks to all of them for the great work. Always a professional job is done More

Have always had my cars and trucks serviced at EG Ford. Lately it seems that you have to go out of your way to get things done there Lately it seems that you have to go out of your way to get things done there More