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Elk Grove Ford
Elk Grove, CA
727 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 727 reviews
Verified Customer
August 16, 2024
Ivan was very helpful. Discussed what they were going to do and gave me a discount for my 60k maintenance. Also needed front breaks. They did all the work and had my Truck Discussed what they were going to do and gave me a discount for my 60k maintenance. Also needed front breaks. They did all the work and had my Truck ready by 3 pm. More
by mmvons
Employees Worked With
Other Employees :
Gave me available times. Had to call service department 3 times before I could find out what was included in the 60k service
August 14, 2024
I would recommend this dealership for sales, but not for service. Our brand new truck with less than 700 miles had a power train warning. When we called the service department, they said they could not get service. Our brand new truck with less than 700 miles had a power train warning. When we called the service department, they said they could not get us in for 16 days, but the warning stated we should not drive the truck. We called our sales rep and he got our vehicle towed in on a Thursday. We called on Friday for a status, called in Saturday and was told it was a software issue and it should be ready on Monday. We called our assigned service rep and was told she would call back. Nothing, so we called and called and kept being told someone would call us back with the status. Finally around 3:00 pm we received a call to pick up our truck. They looked at the truck and paperwork stated it was safe to drive but the software update would not be ready until the 2nd quarter of this year. However, we are already in the 3rd quarter. Very frustrating experience. More
by Jmv2.indio
Employees Worked With
Service
August 13, 2024
I was Quoted a price for the service when I called to make an appointment. And when I arrived, the guy at the desk told me the dealer recommended service was different and almost 3 times as much for the make an appointment. And when I arrived, the guy at the desk told me the dealer recommended service was different and almost 3 times as much for the service. You should get your act together More
by TG
Employees Worked With
Don’t know the name
