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Elk Grove Ford
Elk Grove, CA
1,199 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 1,199 reviews
Verified Customer
December 05, 2023
Very friendly from cashier to service person to Irene to transport driver! Key always make your trip home or back to the dealership a great experience! transport driver! Key always make your trip home or back to the dealership a great experience! More
by rdgilmore
December 05, 2023
I brought my vehicle to the dealership for repair of a large scrape and several small scratches that were on my made to order truck when I purchased it. I called 3 times before Elizabeth called me to sche large scrape and several small scratches that were on my made to order truck when I purchased it. I called 3 times before Elizabeth called me to schedule an appointment. I was told it would take 3 days, but upon arrival that changed to 2 weeks. The day before I was to pick it up, I was told they needed to keep it for another 5 days and I would be called to pick it up. When it was the afternoon of pickup day, I started calling to make sure my truck. After several calls and hours, I was told I could come pick it up at 6pm. 10 minutes later, I was told they needed to keep the truck for another week because the biggest scrape and permaplate was not done. I took the truck back without the scrape or permaplate being done. I am waiting for a 3rd party body shop arranged by Sarah Gublich to schedule me to fix the scrape. I have requested a refund of the permaplate fee. More
by COLEENMTATE
Employees Worked With
Elizabeth Ceja
December 04, 2023
Good Nikhil and Mark, service technician were awesome. The price for 90k service is extremely high thus the reason I did not get the service done at EG ford. The price for 90k service is extremely high thus the reason I did not get the service done at EG ford. More
by SFGIANTS101214
Employees Worked With
Nikhil Prasad
December 04, 2023
The greeter was great. After having a very early appointment it still took over an hour before they began. I wish they had made my next appointment right then because they After having a very early appointment it still took over an hour before they began. I wish they had made my next appointment right then because they are too busy to answer the phone or respond to a message left More
by Newhair60
December 03, 2023
Just great customer service even after I left the dealership. Nick followed up with me 2 times dealership. Nick followed up with me 2 times More
by Gerald. S
Employees Worked With
Nick , Jason the(tech) and mike awesome. But Nick is great he follows up with me to ensure everything is okay.
