Elk Grove Dodge Chrysler Jeep Ram

Bought five new cars in four years all from John Benton. John is always courteous and professional and makes a new car buying experience fun. all from John Benton. John is always courteous and professional and makes a new car buying experience fun. More

Purchased a new truck Coach was knowledgeable and willing to work with me regarding what my needs were. Overall the experience was good and financing was easy. My only is Coach was knowledgeable and willing to work with me regarding what my needs were. Overall the experience was good and financing was easy. My only issue was the time factor - it seems there was a tremendous amount of "down time" and wasted - what I did could have been done significantly quicker. More

If I could give a negative 5 I would 3rd time buying from this dealer, worst experience of all 3 times. Even called sales manager and after 2+weeks never heard back. Was told one thing an 3rd time buying from this dealer, worst experience of all 3 times. Even called sales manager and after 2+weeks never heard back. Was told one thing and got different results. I can not complain about the deal I got. Was an awesome deal, but the rest (except) finance SUCKED More

Overall a pleasant car uying experience. Keith was pleasant to work with. He did not give me the high pressure feeling to get the ball rolling as I find that a turn off. The finance gentleman Keith was pleasant to work with. He did not give me the high pressure feeling to get the ball rolling as I find that a turn off. The finance gentleman, sorry, I forgot his name; was easy going and friendly, also. I've purchased over 10 cars in my life and this experience was the most hassle free. Thanks guys! More

New car He's really great. He responded to all my emails and had everything ready for me when I got there to get my new car. Thank you! He's really great. He responded to all my emails and had everything ready for me when I got there to get my new car. Thank you! More

Excellent customer service From the moment when we walked onto the lot, we were treated with respect and kindness. Our salesman, Zubair, was attentive to our needs, and helped u From the moment when we walked onto the lot, we were treated with respect and kindness. Our salesman, Zubair, was attentive to our needs, and helped us to find the truck that we were looking for. The finance team worked hard to find the loan best suited to our needs, making the paperwork easy and stress free. We highly recommend this dealership and its employees. More

Friendly and Efficiant The sales crew, managers and finance all came in on their day off to meet my schedule for purchasing my new SRT Challenger Hellcat. The entire experi The sales crew, managers and finance all came in on their day off to meet my schedule for purchasing my new SRT Challenger Hellcat. The entire experience was easy and fun. All sales personnel came up to congratulate me on my purchase. The salesman drove my car a hour and a half back to my home so I could enjoy driving my new car home. They were very efficient in all the finance areas. I came in pre-approved and wanted to increase the amount of purchase and they worked with my lender to make it a easy transition. When I asked for a few items to be included in the price, they were very courteous and added them to the deal. I have since dealt with service to set up the installation of an additional alarm, window tending and clear cote and they have been extremely helpful. More

Bad customer service and sold me a lemon Bought a brand new, 2016 Dodge 5500 back in November and one of the agreements is they install a 5th wheel hook-up. It took them more than a month to Bought a brand new, 2016 Dodge 5500 back in November and one of the agreements is they install a 5th wheel hook-up. It took them more than a month to tell me they could not find someone to do the work. Then the truck has broken down at least 4 times. I keep having to return it. Then I get a call telling me they're rescinding the offer for GAP insurance because they can't find anyone that covers the type of truck I bought. What kind of dealership is this? They don't know what they're doing. You can't trust them. More

Friendly and knowledgable the sales person was great. It was first time for my 20 year old daughter purchasing a car, she knew what she had in mind let Todd know what she was l the sales person was great. It was first time for my 20 year old daughter purchasing a car, she knew what she had in mind let Todd know what she was looking for. Within minutes he came back with the exact car she wanted Even though we weren't planning on making the purchase that night the price was in her range and within 2 hours all paperwork was processed and she drove away with her 2016 jeep that same night!!Thanks again More

On line shopping I was looking for a particular truck. I found it back East at another dealership. Called around where I live and no one wanted to help locate one like I was looking for a particular truck. I found it back East at another dealership. Called around where I live and no one wanted to help locate one like it nor be competitive in price. Was driving home from a race near la and seen the Dodge dealership. I Decided to call and got Elijah Coach Hall who helped. He found the truck I wanted and got the price where it needed to be. Excellent customer service. Easy to deal with and no run arounds. Thanks for your help Coach. Sincerely. Kirk B. More