Elk Grove Dodge Chrysler Jeep Ram

The Best From the moment I entered the dealership until I left, I was treated like I was the only person there. Everyone was polite, asked questions and mov From the moment I entered the dealership until I left, I was treated like I was the only person there. Everyone was polite, asked questions and moved the paperwork along at a very fast pace. I explained what I was looking for and my salesman took me straight to the vehicle I bought. I will not consider another dealership again. More

The only place to go They pull all the stops to get you what you want and need.with knowledgeable sales people and I've only known of happy customers that talk about this They pull all the stops to get you what you want and need.with knowledgeable sales people and I've only known of happy customers that talk about this dealership More

Excellent Dealership Recently purchased a Jeep at Elk Grove Dodge-Jeep, I had visited the dealership several times prior to the purchase to test drive & discuss purchase o Recently purchased a Jeep at Elk Grove Dodge-Jeep, I had visited the dealership several times prior to the purchase to test drive & discuss purchase options. When I arrived at the dealership to purchase the Jeep the sales staff never tried to up-sell me, I knew what I wanted and they helped me find the color with all the options I wanted. I already had my financing arranged so it was just a matter of making sure I maximized any vehicle discounts available. More

2016 Jeep Cherokee Had a great experience. Repeat customer after a family member got a great deal on a purchase of a new Cherokee. They ran the numbers for lease v. sale Had a great experience. Repeat customer after a family member got a great deal on a purchase of a new Cherokee. They ran the numbers for lease v. sale on several different vehicles and were able to clearly articulate my best option based on what I was comfortable spending. It ended up that a lease was the better deal for me, and am really happy with the service I received. They took all the stress out of the process and I am confident in the fact that I got a great deal. Will definitely go back to them in the future. More

Elk Grove Jeep My wife and I have purchased 10 new vehicles between us in the last 32 years. Working with Matt Cowan (Internet Sales) and Armando Marquez (Finance) My wife and I have purchased 10 new vehicles between us in the last 32 years. Working with Matt Cowan (Internet Sales) and Armando Marquez (Finance) made this the easiest and least stressful car purchase we've ever had. We're completely satisfied and will definitely recommend Elk Grove Dodge Chrysler Jeep to anyone interested in any of those makes. More

John Benton Buy all my new cars from John no need to go looking anywhere else to get the best deal and to be treated so well. Long live John, i'll be back for my Buy all my new cars from John no need to go looking anywhere else to get the best deal and to be treated so well. Long live John, i'll be back for my next car. More

Jeep Patriot I worked with Victor Macias to find me a Patriot with specific options and it turned out there was none in California. He found me one in Oregon got i I worked with Victor Macias to find me a Patriot with specific options and it turned out there was none in California. He found me one in Oregon got it here for me with a great deal. I couldn't be happier and what a great guy to work with. More

Great salesperson, be wary of the Chrysler cars reliability We purchased our brand new 2017 Chrysler Pacifica, upper Limited trim from the Elk Grove dealership end of June 2016. The salesperson we dealt with a We purchased our brand new 2017 Chrysler Pacifica, upper Limited trim from the Elk Grove dealership end of June 2016. The salesperson we dealt with at the dealership (Kyle Brown) was great, and he was able to work the numbers for us in a very effective and fair way. His professionalism and enthusiasm are great assets to the dealership. We would not be surprised to see Kyle going places. Having stated that, the brand new Pacifica we bought, at the Limited upper trim minivan version nonetheless, with all the bells and whistles, has a defective sliding door (power not working). Trying to fix the sliding door through other local Chrysler dealerships (although it's covered by warranty) in Northern California has been an experience to say it extremely nicely. It's been 3+ weeks and counting, with no fix completed. Overall we love the minivan, and are giving Chrysler a chance of coming back to the market with the completely redesigned minivan, but the whole reliability of the Chrysler brand and the quality of the service departments at various Chrysler dealerships, are definitely something to definitely consider. More

poor customer service I bought a 2016 ram 3500 diesel truck. when I was getting ready to drive it off the lot I noticed that the "DEF" fluid reservoir was low. the salesm I bought a 2016 ram 3500 diesel truck. when I was getting ready to drive it off the lot I noticed that the "DEF" fluid reservoir was low. the salesman said that because it was a holiday (4th of July) the service depart was closed and they were unable to top the fluid off. he said to bring it back later and they would top the fluid off for me. DEF costs about 10.00 a gallon and I was going to need a couple of gallons so I agreed. When I came back the service department treated me like I was trying to rip them off. my sales person wasn't there and the rest of them could have cared less. they basically said that if it wasn't written down it didn't happen. I left angy and embarrassed and don't plan on returning. I know this isn't everyone's experience but be aware, if you are going to buy a car from them don't trust them. get it in writing. More

Horrible experience with the Service Department Made a 7:30a appointment for an oil change, tire rotation, and to have my passenger seat fixed for the 2nd time. Tried calling several times throughou Made a 7:30a appointment for an oil change, tire rotation, and to have my passenger seat fixed for the 2nd time. Tried calling several times throughout the day to check on the status - no one would answer the phone. Showed up after work at 5:30p to pick the car up. Nothing had been done. Waited there. All they did was fix the seat and now the car is worse off than it was before. The airbag light is on and they didn't know how to make it go away. The seat slides back and forth worse than it did before. And the MOST ANNOYING PART OF ALL is anyone who sits in my passenger seat and buckles their seatbelt gets to ride in a car that doesn't register the seatbelt and CONSTANTLY RINGS at you the entire time. More