Elk Grove Dodge Chrysler Jeep Ram

Car Sales All staff were extremely friendly, helpful and knowledgeable from Sales to Finance. Overall experience was excellent. They went out of their way to All staff were extremely friendly, helpful and knowledgeable from Sales to Finance. Overall experience was excellent. They went out of their way to ensure an easy and stress free deal. Thank you. More

Car Of My Dreams I made an appointment with Zabi at the Elk Grove dealership and was pleasantly greeted by him when I arrived. I informed him that I was waiting for m I made an appointment with Zabi at the Elk Grove dealership and was pleasantly greeted by him when I arrived. I informed him that I was waiting for my husband and he respected that fact. He remembered what we discussed over the phone two days previous and brought the Jeep around for me to look at. It was Gorgeous!! Zabi was the most wonderful car salesperson I have ever worked with and I have purchased several vehicles in my life time. We also met a few other staff members while waiting for financing and everyone was so Awesome! There was no pressure during the purchase of my new car nor during the finance process. Believe Me...You will not be disappointed if you choose to test drive/purchase a vehicle from Elk Grove Chrysler Jeep Dodge Ram. Zabi is your Man... More

Beyond Awesome! Hands down, BEST experience! We had been car shopping for a few months and had gone to a few other dealerships before going to Elk Grove Dodge and I'm Hands down, BEST experience! We had been car shopping for a few months and had gone to a few other dealerships before going to Elk Grove Dodge and I'm so happy the other places were so crappy! Neil Blair greeted us with such enthusiasm and he really took care of us through the whole experience! From listening to our car wants/needs, to finding the perfect car for us, he made us coffee while waiting and he even transferred all of our belongings to our new car (due to the late time and time in financing) He was so so wonderful! The next time I'm n buying another car, Neil definitely has my business! More

Lied to about interest rates! I was preapproved by Capital One. Based on the Capital One website I expected an interest rate of 2.49%. The dealer representative said they checked I was preapproved by Capital One. Based on the Capital One website I expected an interest rate of 2.49%. The dealer representative said they checked with Capital One and my interest rate would be over 4%. I expressed surprise and the representative said they would recheck. They rep then came back and said with only 60 months financing the interest rate would be 3.18%. During the signing of the paperwork I again expressed my surprise to the lady handling the transaction (Susan) that Capital One was charging me a higher rate that I expected. The morning after I purchased the car I called Capital One and they told me they quoted the dealer 2.49% regardless of whether I financed for 72 or 60 months. I then called the dealer and was referred to Susan's voice mail. I left her the information I got from Capital One and waited all day for a call back. In the late afternoon I called again and said if Susan was not available could I talk to her manager. The receptionist told me that Susan was not available and she did not have a manager. Further, the receptionist told me that there was no manager that I could talk to. Subsequently, around 7PM Susan called me and said they could rewrite the contract at the 2.49%. I do not understand the game they were playing by lying to me about the interest rates, but it is clear that they were lying when they kept assuring me the quoted rate was from Capital One. More

I got my Recon Green Jeep Cherokee 4X4 !!! John Benton was very knowledgeable about the Jeep Cherokee and answered all of our questions. It was a very easy process and a great price. Keith Was John Benton was very knowledgeable about the Jeep Cherokee and answered all of our questions. It was a very easy process and a great price. Keith Was very thorough in the finance area and got us through the paperwork quickly. All in all, a great dealership. We drove over 3 hours just to get to this dealership because they had the color I wanted! Everyone at this dealership that we encountered was friendly and helpful. More

Went Home In My Dream Car Traded in my escape and got my dream car 2017 Jeep Wrangler. But almost left without it because my trade in had a recall that did not have a fix yet b Traded in my escape and got my dream car 2017 Jeep Wrangler. But almost left without it because my trade in had a recall that did not have a fix yet but they did not let me leave till I left with what I came for. Travis worked his magic and I am a very proud owner of my dream vehicle. More

Found exactly what we wanted, large inventory. Steve and Omar were friendly and very knowledgeable. Answered all of our questions and made the purchase very easy. They had a great price on our Jeep Steve and Omar were friendly and very knowledgeable. Answered all of our questions and made the purchase very easy. They had a great price on our Jeep. We would buy there again. More

Nice people Everyone we dealt with was very professional and courteious of our time. We test drove 3 vehicles and purchased one. We're very happy with our Jeep. Everyone we dealt with was very professional and courteious of our time. We test drove 3 vehicles and purchased one. We're very happy with our Jeep. Would recommend Lashers to anyone. More

I got what I came in for. Jc was great in showing us what we were looking for. He went out to the back lot and we searched for the car I was interested in. Jc was great in showing us what we were looking for. He went out to the back lot and we searched for the car I was interested in. More

Very pushy sales .Wasn't interested in what I wanted to buy but pushed on me a truck they wanted to sell . A 2016 in late November with no rebates or other disco sales .Wasn't interested in what I wanted to buy but pushed on me a truck they wanted to sell . A 2016 in late November with no rebates or other discounts ,really . More