Elk Grove Dodge Chrysler Jeep Ram

Lied to about interest rates! I was preapproved by Capital One. Based on the Capital One website I expected an interest rate of 2.49%. The dealer representative said they checked I was preapproved by Capital One. Based on the Capital One website I expected an interest rate of 2.49%. The dealer representative said they checked with Capital One and my interest rate would be over 4%. I expressed surprise and the representative said they would recheck. They rep then came back and said with only 60 months financing the interest rate would be 3.18%. During the signing of the paperwork I again expressed my surprise to the lady handling the transaction (Susan) that Capital One was charging me a higher rate that I expected. The morning after I purchased the car I called Capital One and they told me they quoted the dealer 2.49% regardless of whether I financed for 72 or 60 months. I then called the dealer and was referred to Susan's voice mail. I left her the information I got from Capital One and waited all day for a call back. In the late afternoon I called again and said if Susan was not available could I talk to her manager. The receptionist told me that Susan was not available and she did not have a manager. Further, the receptionist told me that there was no manager that I could talk to. Subsequently, around 7PM Susan called me and said they could rewrite the contract at the 2.49%. I do not understand the game they were playing by lying to me about the interest rates, but it is clear that they were lying when they kept assuring me the quoted rate was from Capital One. More

I got my Recon Green Jeep Cherokee 4X4 !!! John Benton was very knowledgeable about the Jeep Cherokee and answered all of our questions. It was a very easy process and a great price. Keith Was John Benton was very knowledgeable about the Jeep Cherokee and answered all of our questions. It was a very easy process and a great price. Keith Was very thorough in the finance area and got us through the paperwork quickly. All in all, a great dealership. We drove over 3 hours just to get to this dealership because they had the color I wanted! Everyone at this dealership that we encountered was friendly and helpful. More

Went Home In My Dream Car Traded in my escape and got my dream car 2017 Jeep Wrangler. But almost left without it because my trade in had a recall that did not have a fix yet b Traded in my escape and got my dream car 2017 Jeep Wrangler. But almost left without it because my trade in had a recall that did not have a fix yet but they did not let me leave till I left with what I came for. Travis worked his magic and I am a very proud owner of my dream vehicle. More

Found exactly what we wanted, large inventory. Steve and Omar were friendly and very knowledgeable. Answered all of our questions and made the purchase very easy. They had a great price on our Jeep Steve and Omar were friendly and very knowledgeable. Answered all of our questions and made the purchase very easy. They had a great price on our Jeep. We would buy there again. More

Nice people Everyone we dealt with was very professional and courteious of our time. We test drove 3 vehicles and purchased one. We're very happy with our Jeep. Everyone we dealt with was very professional and courteious of our time. We test drove 3 vehicles and purchased one. We're very happy with our Jeep. Would recommend Lashers to anyone. More

I got what I came in for. Jc was great in showing us what we were looking for. He went out to the back lot and we searched for the car I was interested in. Jc was great in showing us what we were looking for. He went out to the back lot and we searched for the car I was interested in. More

Very pushy sales .Wasn't interested in what I wanted to buy but pushed on me a truck they wanted to sell . A 2016 in late November with no rebates or other disco sales .Wasn't interested in what I wanted to buy but pushed on me a truck they wanted to sell . A 2016 in late November with no rebates or other discounts ,really . More

New Jeep Patriot My wife and I purchased a 2017 Jeep Patriot on the 11th of December. We could not be happier with the experience. J.C. Miller was our salesman and h My wife and I purchased a 2017 Jeep Patriot on the 11th of December. We could not be happier with the experience. J.C. Miller was our salesman and he is very knowledgeable and was helpful during the process. Keith in finance was very personable. More

Excellent knowledge and attention I purchased a ram 1500 Longhorn and was very impressed by the knowledge and attention to what I wanted. Clint Meyers did a great job answering all of I purchased a ram 1500 Longhorn and was very impressed by the knowledge and attention to what I wanted. Clint Meyers did a great job answering all of my questions and handling the great deal. I love my new truck. More

Great Job This is the second vehicle I've bought at this dealership and it was a great . I walked in I knew what I wanted Steve Magana was my sales rep. He made This is the second vehicle I've bought at this dealership and it was a great . I walked in I knew what I wanted Steve Magana was my sales rep. He made it happen .This site will only allow 5 stars but what Steve and the rest of the team did for me requires 10 stars .Thank you guys for all your help. More