Elk Grove Dodge Chrysler Jeep Ram

Promises change when its time to purchase Unethical dealer. Made promises to payment, price and down payment to get me and my wife to come to the dealership 3 hours from us. We had set amounts Unethical dealer. Made promises to payment, price and down payment to get me and my wife to come to the dealership 3 hours from us. We had set amounts in text from a manager that I had talked to the night before at the dealership. When we got there they couldn't do the deal at all. Wasted our time completely. We ended up purchasing the truck at a higher price because it was too far to come again. That was our foolishness. Also promised bedliner and floor mats then denied at the end. Ended without a walk around, didn't explain the vehicle or even set up my phone. Buyer beware. Promised in writing 410 payment times 84 months. ended up with 410 for 90 month at a higher rate. More

Great Experience Elijah Hall helped us purchase our Jeep and he went above and beyond. His customer service was excellent l! We both enjoyed our time at the dealership Elijah Hall helped us purchase our Jeep and he went above and beyond. His customer service was excellent l! We both enjoyed our time at the dealership and they played awesome music while we waited. More

Awesome My wife and I were looking to purchase a new vehicle after doing countless hours of homework on the internet, we finally kicked into gear 1st of many My wife and I were looking to purchase a new vehicle after doing countless hours of homework on the internet, we finally kicked into gear 1st of many stops was with elk grove dodge. In 3 days we stopped at 10 different dealerships. Elk grove was awesome, by far the best experience out of all places. We moved from elk grove only to come back and buy a jeep. Super nice people no pressure to buy and super great deal, no one couldn't come near this price at elk grove. I would recommend and would go back if we buy new again More

Horrible experience Tom Price didn't keep our appointment and the dealership refused to sell us the truck we were given a price on because we woul not give out our social Tom Price didn't keep our appointment and the dealership refused to sell us the truck we were given a price on because we woul not give out our social security numbers. We already had the money to buy the truck and they refused to do business with us. More

Best Dealership I've been to with friendly staff. Herbie was our salesman and was helping us out throughout this entire process. He was very kind and knowledgeable from the first time that I called in Herbie was our salesman and was helping us out throughout this entire process. He was very kind and knowledgeable from the first time that I called in looking for my vehicle. He promised us a very good deal on AA new 2017 Dodge Ram 1500. I spoke to several other dealerships, and Herbie and this Dealership were by far the best, friendliest, most knowledgeable, and cheapest as well. Once we got to the dealership, on a very busy Saturday, Herbie had everything ready to go and had pulled out vehicle out from the back to the front before we even got there. Paperwork was quick and everything went really smooth. I would love to recommend Herbie and Elk Grove Chrysler Jeep Dodge Ram to anyone looking for a vehicle. Just an overall great experience. More

I HAD A GREAT EXPERIENCE I had a wonderful experience with the Sales person Keith as well as the loan office and finance guys! Great people who didn't play the Sales Game and I had a wonderful experience with the Sales person Keith as well as the loan office and finance guys! Great people who didn't play the Sales Game and BS. They even respected the fact that i had a 1 year old baby with me and moved things along appropriately. Thank you guys for your great work More

All I ask for is the truth True regret, although the truck I purchased is a nice one, the experience really left me feeling terrible. my distrust started off with the discovery True regret, although the truck I purchased is a nice one, the experience really left me feeling terrible. my distrust started off with the discovery of a large chip in the windshield, pointed out by my first passenger, I missed it on first look because it is hidden by the rear view mirror and difficult to spot from the exterior, however during the test drive, (the salesman Matt Cowen) never bothered to point it out, when asked later he conveyed he had seen it but didn't feel it noteworthy?! I was pressured into purchasing a exterior and interior treatment, which after research proved to be garbage so since I had not had it applied yet, I was able to have the cost removed which was an adventure in BS and lies too, I was made to drive back to the dealer to sign a required document, that turns out was simply a typed in my own words request for cancelation that could have been emailed or faxed. . During the purchase process I made a comment about having gas put in the truck, the second salesman stated "of course" which when later asked about turned out to be a "I am doing you a favor" . The saving grace to the experience is that I did have the support of two non sales people who were able to assist me in other ways, these two were very kind, understanding and one even apologized for the sales experience and mistakes. More

Kept us on track Special kudos to Tim Hoefling and his mechanic Jose for getting us back on the road last March 29th when our water pump and serpentine belt blew up. S Special kudos to Tim Hoefling and his mechanic Jose for getting us back on the road last March 29th when our water pump and serpentine belt blew up. Stranded along hiway 104 heading for Arizona, Tim got us in and fixed later thay day and saved us from a real headache. Greatly appreciated, gentlemen....thanks for a job well done! More

Great experience This is the second truck I have bought at Elk Grove dodge, and as always it was a smooth transaction. Everyone there is helpful and nice, I will buy m This is the second truck I have bought at Elk Grove dodge, and as always it was a smooth transaction. Everyone there is helpful and nice, I will buy my next truck from there as well. More

There are no accidents Wayne and Coach worked with swiftly to find a bank to finance my brand new Renegade. They were both very kind, but not overly friendly. Always made e Wayne and Coach worked with swiftly to find a bank to finance my brand new Renegade. They were both very kind, but not overly friendly. Always made eye contact, and did not promise me the moon. Went in wanting a wrangler... drove away loving my Renegade More