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Elk Grove Dodge Chrysler Jeep Ram
Elk Grove, CA
1,367 Reviews
Elk Grove Dodge Chrysler Jeep Ram is your premier Sacramento Ram Dealer. We offer Ram Service, Parts and Accessories, friendly and well trained staff who use the latest in automotive dealer technology to help serve you faster. Our beautiful new state of the art Ram facility provides a pleasant environment for purchasing or leasing your new Ram, and our Ram Service waiting room provides a quiet environment for you to work either from our wireless network on your laptop, or use a complimentary dealer provided PC while you wait.
We're a proud member of the Knight Group, serving North American drivers for over 50 years! With 8 locations in California.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 1,367 reviews
May 17, 2019
Pleasant experience We came to the dealership just to look as we were visiting the area Found a great deal with the help of Travis. He was knowledgeable, friendly and v We came to the dealership just to look as we were visiting the area Found a great deal with the help of Travis. He was knowledgeable, friendly and very professional. All staff were helpful and patient as we had five little children with us through the closing. More
by Dana88
Employees Worked With
Travis McDonald
May 14, 2019
Falsely informed In late January of this year me and my fiancé were in the looks for a new vehicle because our previous vehicle went through the lemon law process. Our In late January of this year me and my fiancé were in the looks for a new vehicle because our previous vehicle went through the lemon law process. Our hopes were high, we found the car he wanted which was the 2018 Dodge Charger scatpak which was great. We sit down and they tell us In order for us to get approved the company that would finance us said we need to have clear bra on the vehicle as well as ding dent coverage “to make sure we protect our investment” and Stanley Simpson also known as “the man” and cowboy informed us that the ding and dent coverage comes with protection for the tires/wheels, replacement of key, dents and dings to the vehicle however that was incorrect. I called today to get my clear bra replaced and my wheel replaced because it has some scratches and I was informed that there were two different ding and dent coverages however we don’t have the one that covers our wheels. So I get on the phone with Stanley and he acknowledged that he stated that he said we had the ding and dents that covered everything however “that didn’t fall through” and that it was disclosed when we signed which is inaccurate. We were never informed that there were two different types of dings and dents. It was explained to us as if it was one thing I am very upset and I feel lied to so they could have an extra come up on a deal. Never coming here again More
by Jewel Hill
Employees Worked With
Stanley Simpson
May 12, 2019
Huge trucks selection but horrible customer service If you are planning buying a car please save yourself time and a bad experience don’t ask for Victor Macias! . Horrible service lock of personality . If you are planning buying a car please save yourself time and a bad experience don’t ask for Victor Macias! . Horrible service lock of personality . More
by Rosy86
Employees Worked With
Victor Macias
April 11, 2019
Great Experience. Great Dealership and staff. I just purchased a Ram truck from Victor Macias and he made my truck buying experience awesome. I highly recommend Victor Great Dealership and staff. I just purchased a Ram truck from Victor Macias and he made my truck buying experience awesome. I highly recommend Victor to anyone whos looking to purchase a vehicle there. More
by Ray
Employees Worked With
Victor Macias, Massad Saeed, Zubair Malakzay
April 10, 2019
Awesome!! Love this dealership. I drove 250 miles to come to this dealership and was a little worried it would be a burn. What a nice surprise to find a well run dealership. Felt ri I drove 250 miles to come to this dealership and was a little worried it would be a burn. What a nice surprise to find a well run dealership. Felt right at home and in no time Met Travis McDonald a guru of trucks. Any and all questions he knew the answer lifting, tires and other option no guessing had the answer. Elk Grove Dodge my new favorite. Highly recommend this place for price and selection. There is a reason they are Number 1. Ask for Travis if your buying a truck. More
by Chessmaster
Employees Worked With
Travis McDonald
March 06, 2019
Unfair trade in practices Lasher sales manager using deceptive practices to get you into dealership! Would not honor email offer on trade! Sales person, Phil Gibson gets a 10 r Lasher sales manager using deceptive practices to get you into dealership! Would not honor email offer on trade! Sales person, Phil Gibson gets a 10 rating , sales manager Zoobee gets a big fat (0)!!!!!! More
by Fi shmonger
Employees Worked With
Phil Gibson internet sales and Zoobee (sic) sales manager
March 05, 2019
A pleasurable experience . From the time we arrived at the dealership until we left with a new vehicle, all personel involved with us in any way were polite and attentive to our From the time we arrived at the dealership until we left with a new vehicle, all personel involved with us in any way were polite and attentive to our needs through the sales process and our time there.I will certainly recommend this dealership to anyone for a vehicle. More
by d1234
Employees Worked With
Phil , Armando Marquez
March 05, 2019
Great dealership Customer friendly overall great experience, thanks for the great experience. Thank you for your patience, I was helped and guided all the way thgank n Customer friendly overall great experience, thanks for the great experience. Thank you for your patience, I was helped and guided all the way thgank nyou once again More
by forbese
Employees Worked With
Marko Petricevic, A. Marquez,E. Perez, Keith Baker
March 05, 2019
Horrible customer service I purchased my 2015 Dodge grand caravan from this location in 2015. I take my Dodge caravan to this location in for it normal maintenance. Om my last I purchased my 2015 Dodge grand caravan from this location in 2015. I take my Dodge caravan to this location in for it normal maintenance. Om my last visit to this location and was told my 2015 needed a new transmission when it wasn't mentioned to me at my last servicing 4 months prior. I asked the service rep to explain whats going on with my van and he says " Do you know anything about cars" I was advised to pay the 6700$ or take my car elsewhere. I have never recieved such horrible customer service in my life. I will not recommend this location to anyone! More
by Jess1
Employees Worked With
Petes assistant, Pete Kanae
February 08, 2019
new truck purchase Chris was great throughout the deal and very helpful in answering all our questions. Very polite young man. Would highly recommend him to anybody lo Chris was great throughout the deal and very helpful in answering all our questions. Very polite young man. Would highly recommend him to anybody looking for a vehicle. More
by noputtz
Employees Worked With
Chris Estrada
