
Elk Grove Dodge Chrysler Jeep Ram
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Unfair trade in practices Lasher sales manager using deceptive practices to get you into dealership! Would not honor email offer on trade! Sales person, Phil Gibson gets a 10 r Lasher sales manager using deceptive practices to get you into dealership! Would not honor email offer on trade! Sales person, Phil Gibson gets a 10 rating , sales manager Zoobee gets a big fat (0)!!!!!! More
A pleasurable experience . From the time we arrived at the dealership until we left with a new vehicle, all personel involved with us in any way were polite and attentive to our From the time we arrived at the dealership until we left with a new vehicle, all personel involved with us in any way were polite and attentive to our needs through the sales process and our time there.I will certainly recommend this dealership to anyone for a vehicle. More
Great dealership Customer friendly overall great experience, thanks for the great experience. Thank you for your patience, I was helped and guided all the way thgank n Customer friendly overall great experience, thanks for the great experience. Thank you for your patience, I was helped and guided all the way thgank nyou once again More
Horrible customer service I purchased my 2015 Dodge grand caravan from this location in 2015. I take my Dodge caravan to this location in for it normal maintenance. Om my last I purchased my 2015 Dodge grand caravan from this location in 2015. I take my Dodge caravan to this location in for it normal maintenance. Om my last visit to this location and was told my 2015 needed a new transmission when it wasn't mentioned to me at my last servicing 4 months prior. I asked the service rep to explain whats going on with my van and he says " Do you know anything about cars" I was advised to pay the 6700$ or take my car elsewhere. I have never recieved such horrible customer service in my life. I will not recommend this location to anyone! More
new truck purchase Chris was great throughout the deal and very helpful in answering all our questions. Very polite young man. Would highly recommend him to anybody lo Chris was great throughout the deal and very helpful in answering all our questions. Very polite young man. Would highly recommend him to anybody looking for a vehicle. More
Great experience I visited Elk Grove Ram on Jan. 27th. I drove 4 hours from Bakersfield and was extremely impressed with the amount of vehicles in inventory. The entir I visited Elk Grove Ram on Jan. 27th. I drove 4 hours from Bakersfield and was extremely impressed with the amount of vehicles in inventory. The entire dealership was buzzing with activity. It was very evident that all employees WANTED to be there! The greetings and smiles were genuine. Charles Bradley was enthusiastic, energized, and very professional through the entire process. The other salesmen on the lot also went out of their way to say hi, and makes us feel very welcome. More
2018 JLUS Purchase I had an an almost perfect car buying experience. Marko, Kieth, and John Crooks were excellent! Marko is an awesome person! Keith is straight forward I had an an almost perfect car buying experience. Marko, Kieth, and John Crooks were excellent! Marko is an awesome person! Keith is straight forward and John was patient and not pushy. Very personable folks. However, Zubair, offered me an interest rate that was very high given my stellar credit score. I refused the offers. In retrospect I take responsibility for not coming in with a preappeoved loan from my bank, I assumed from my lady experience with Ford Credit that EG Jeep would also honor my credit score with their best rates. I finally came to agreement with the best rate Golden 1 offer for a new 2018 60 months. This went on for two hours. I paid the dealers asking price and was not haggling. I knew the interest rate that my credit score allows me to. I can see how other people would have taken such a high interest rate if they didn’t know their credit score’s worth. This is a character flaw in my book and would not recommend going into this dealership without a preapproved loan. More
A good new car buying experience This dealership runs like a well oiled machine. They are courteous, efficient and make the process of buying a car much less painful! They post pric This dealership runs like a well oiled machine. They are courteous, efficient and make the process of buying a car much less painful! They post prices and discounts on the website, so your need to negotiate is minimized. They will help find manufacturers rebates that you may never be aware of on your own. Great prices! While they will attempt to upsell you at closing with extended warranties and the like, there is no pressure and accept a “no” with good grace if you decide against the add-on. Will buy my next new car from them! More
GREAT BUYING EXPERIENCE Called Elk Grove Dodge (they have the best prices and selection out there on Ram trucks i could find) and spoke with Zack. Explained to him what i wan Called Elk Grove Dodge (they have the best prices and selection out there on Ram trucks i could find) and spoke with Zack. Explained to him what i wanted and how much we wanted to put down etc. As we our a hour away i told him i wanted to get approved before we drove there as not to waste everybody's time. Gave him all our info over the phone and within a couple hours he called back explained the financing so all we had to do was go down and pick out a truck. Got there spent about a hour looking at different models not once having any pressure put on us to buy. Once we picked out the truck took about 45 minutes to do the paper work and we were done.While sitting in the show room waiting while they washed the truck we were approached by Cliff Rogers the sales manager to make sure we were being taken care of. Cliff also took the time (as did Zack) to explain a lot about the diesel truck to us. I believe Herbie was the finance person and again no pressure to buy extended warranty etc. I have worked in the automotive field for over 30 years and have to say this was buy far the best buying experience i have ever had. Can not speak of their service department yet as truck is brand new but would recommend Zack and Elk Grove Dodge to anyone. More
Purchased the truck of my dreams.2018 Ram 2500 diesel 4x4 Purchased the truck I’ve wanted for 50 years. Absolutely love it. The First new vehicle purchase in my life. Internet Sales manager Donnie Anderso Purchased the truck I’ve wanted for 50 years. Absolutely love it. The First new vehicle purchase in my life. Internet Sales manager Donnie Anderson was outstanding in his effort and patience with my many questions. He is Five stars in my book. Everyone at the dealership was helpful and friendly. More