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Elk Grove Dodge Chrysler Jeep Ram
Elk Grove, CA
1,366 Reviews
Elk Grove Dodge Chrysler Jeep Ram is your premier Sacramento Ram Dealer. We offer Ram Service, Parts and Accessories, friendly and well trained staff who use the latest in automotive dealer technology to help serve you faster. Our beautiful new state of the art Ram facility provides a pleasant environment for purchasing or leasing your new Ram, and our Ram Service waiting room provides a quiet environment for you to work either from our wireless network on your laptop, or use a complimentary dealer provided PC while you wait.
We're a proud member of the Knight Group, serving North American drivers for over 50 years! With 8 locations in California.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 1,366 reviews
May 19, 2021
This dealership is friendly, but they are a typical average dealership. They are very focused on profit and have large dealer markups. I had interactions with multiple team members and found them to average dealership. They are very focused on profit and have large dealer markups. I had interactions with multiple team members and found them to act like they were doing me a favor to sell me a car. I think with COVID, chip shortages, car shortages, people are stressed and let it show. It was hard to ever get a call back on the phone. I did get some e-mails along the way, which was good. Communication is key and treating a customer with respect is critical for new sales and future repeat business. More
by DonC
Employees Worked With
Vince Bloom, Gordon Williams, Jason Strawn
May 08, 2021
Scott Sady was amazing and helped my husband and I find the perfect vehicle! I highly recommend Scott to everyone in order to find the perfect vehicle for you! the perfect vehicle! I highly recommend Scott to everyone in order to find the perfect vehicle for you! More
by RJ
Employees Worked With
Scott Sady
May 06, 2021
John Benton was an extremely friendly and professional salesman. He has a lifetime of experience in the auto industry and is an all around great guy. Very transparent, honest, reliable, and knowledgeable. salesman. He has a lifetime of experience in the auto industry and is an all around great guy. Very transparent, honest, reliable, and knowledgeable. Would recommend him to anyone looking for a new vehicle! Best car buying experience I’ve had to date. Thanks so much John! More
by Colin Miller 87
Employees Worked With
John Benton, Massad Saeed
May 03, 2021
Jason, Did great job with a my purchase of my 2021 Ram Rebel. He up front and honest about the out the door price. I would recommend calling Jason if your interested in purchasing a car or truck. Rebel. He up front and honest about the out the door price. I would recommend calling Jason if your interested in purchasing a car or truck. More
by SHAUN.RAM81
Employees Worked With
Jason Strawn
May 02, 2021
Coach was our sales rep. We had hoped to buy a newer low mileage vehicle for what we wanted to pay. Coach came back with a brand new (4 miles on the odometer) vehicle that he had managed to wrangle the pric mileage vehicle for what we wanted to pay. Coach came back with a brand new (4 miles on the odometer) vehicle that he had managed to wrangle the price down to what we wanted to pay. Highly recommend him and this dealership. More
by rwaibel
Employees Worked With
Elijah Coach Hall
April 27, 2021
Satisfied customer. Alex Baron was very helpful. Definitely ask for him. No bs and straight to the point. He got me exactly what I asked for. Definitely ask for him. No bs and straight to the point. He got me exactly what I asked for. More
by Tyroneewell@gmail.com
Employees Worked With
Alex Baron
April 24, 2021
Worst dealership I have ever tried to work with. I went up there and customer service was so bad I left. Sales guy never got the keys for the vehicle or offered a test drive. He just answered his phone an up there and customer service was so bad I left. Sales guy never got the keys for the vehicle or offered a test drive. He just answered his phone and must have been worried about another sale. They had the truck I want so I gave them another shot. They took a deposit on a truck that i was going to buy and the sales guy told me its held just come Saturday and do the paperwork. Friday night i get a text (yes a text not a call a text) o sorry truck sold someone else came in and did paperwork. What was the point of a deposit. Iv tried to have a sales manager call me for over a week and nothing. iv.left several messages and nothing. I asked the sales guy is there anything you guys can do because this is poor customer service and I never got a response to the question. I highly highly recommend going to a different dealership. More
by JARODRED41
Employees Worked With
Coach
April 16, 2021
Jason Strawn was great to work with! From the beginning to the end of the sale, he was professional, considerate, and made me feel comfortable. He worked with my budget and never tried to push me above it. to the end of the sale, he was professional, considerate, and made me feel comfortable. He worked with my budget and never tried to push me above it. Jason is straight forward and knowledgeable, returned every text and phone call, and was with me throughout the entire process. He took the stress out of everything and made the process easy and pleasant. More
by Carlos
Employees Worked With
Jason Strawn
April 15, 2021
Elijah was very energetic and helpful throughout the entire process. Even went above and beyond to get our deal done quicker. From the time we walked in the door he was excellent in terms making our fir entire process. Even went above and beyond to get our deal done quicker. From the time we walked in the door he was excellent in terms making our first car buying process easier for everyone. Herbie as well. Got our deal done with the banks in about 5-10 minutes and was helpful and efficient in getting insurances and all essential information to and from all parties involved. More
by Isiah Hennie
Employees Worked With
Elijah Evans, Herbie McQuay
