Elk Grove Dodge Chrysler Jeep Ram

I spoke with Travis Macdonald from Lasher Of Elk Grove and since then, he has been working with me up til he got me approved for my new Jeep. I drove 2.5 hrs away just to go to Lasher’s because of Travis. and since then, he has been working with me up til he got me approved for my new Jeep. I drove 2.5 hrs away just to go to Lasher’s because of Travis. His professional and genuinely friendly service gave me that reason to want to deal with him. He made sure I was happy with the vehicle I wanted beyond my expectations. Dealerships should have more people like Travis there! I give Travis 6 out of 5 stars and Lasher’s Auto amazing feedback for their presentation and family style atmosphere! Thank you again Travis and Lashers Auto! More

I needed his coworkers contact info and he told me NO. I was trying to obtain Elijah evans contact info since Elijah has excellent reviews on here and Jason was working the internet sales leads today and en was trying to obtain Elijah evans contact info since Elijah has excellent reviews on here and Jason was working the internet sales leads today and ended our conversation before I could ask further questions. Guess you’ll miss out on a $55k special order ram for having poor customer service More

Good experience No high pressureJohn Benton was very Good experience No high pressure John Benton was very patient and helpful throughout the entire time of test driving and selecting a great truck. T Good experience No high pressure John Benton was very patient and helpful throughout the entire time of test driving and selecting a great truck. Thank you More

Glad to have made the drive to Elk Grove, a most worthwhile trip as Salesman Donnie Anderson is an experienced professional who made sure all of our requirements were met and made the experience a p worthwhile trip as Salesman Donnie Anderson is an experienced professional who made sure all of our requirements were met and made the experience a positive one. We will return as long as this dealership keeps a top performing staff, all were great! Finance, sales and service were all on point! We'll be back! More

Angel Delgado in the Sales Department was professional and a pleasure to work with. He was focused on reaching a mutually acceptable deal. I have referred Angel to my friends. Management was friendly an and a pleasure to work with. He was focused on reaching a mutually acceptable deal. I have referred Angel to my friends. Management was friendly and helpful in resolving one concern. Weldon More

Great experience with Alex C. he helped me select the right new Ram pickup, he was very patient with me, he knows his pickups for sure, also during the paper work I had him give me 4 different scenarios right new Ram pickup, he was very patient with me, he knows his pickups for sure, also during the paper work I had him give me 4 different scenarios of payments on two of the pickups with different prices, he patiently explained each one so I could make my own choice of what I wanted to do, no high pressure what so ever, just helpful hints, I would recommend Alex any time for the layman buyer. Thank you so much Alex. More

This dealership is friendly, but they are a typical average dealership. They are very focused on profit and have large dealer markups. I had interactions with multiple team members and found them to average dealership. They are very focused on profit and have large dealer markups. I had interactions with multiple team members and found them to act like they were doing me a favor to sell me a car. I think with COVID, chip shortages, car shortages, people are stressed and let it show. It was hard to ever get a call back on the phone. I did get some e-mails along the way, which was good. Communication is key and treating a customer with respect is critical for new sales and future repeat business. More