Elk Grove Dodge Chrysler Jeep Ram

Very happy with the whole experience from beginning to end. We had a great salesman who helped us gently along the process with little pressure. Would recommend any in the car market to check this dealers end. We had a great salesman who helped us gently along the process with little pressure. Would recommend any in the car market to check this dealership out. More

I walked onto the lot with exactly the car I wanted in mind after browsing online for the last couple of weeks. The team did everything they could to ensure I left that night with the car I wanted. Even d mind after browsing online for the last couple of weeks. The team did everything they could to ensure I left that night with the car I wanted. Even down to helping me get emergency insurance at 10pm when my coverage wasn’t what I had thought. I am really happy I was able to make a deal. More

Mike Lamba Super helpful super friendly straightforward got me in and out in less than two hours great car buying experience. Scott Sady give me all the information I was looking for and was off the day I got me in and out in less than two hours great car buying experience. Scott Sady give me all the information I was looking for and was off the day I wanted to come down and buy the vehicle so he set me up with Mike and Zubair five-star experience More

Zach tanner was awesome. He is the guy to go to if you need a truck. He helped me pick out the truck that I wanted. need a truck. He helped me pick out the truck that I wanted. More

I have never worked with a more incompetent service department. I am a fleet manager for a company and usually work with the Folsom Lake dealerships however one of our trucks had to be towed into Elk G department. I am a fleet manager for a company and usually work with the Folsom Lake dealerships however one of our trucks had to be towed into Elk Grove in Nov of 2020. It was there for several days because it would not start. Truck is still under its bumper to bumper. After being down a truck for days and calling and leaving a message with Matthew Reid multiple times, with no call back, I finally went in to the dealership speak to someone because apparently I'm not allowed to talk to anyone but Matthew. Absolutely ridiculous.. I had to suggest bringing in the spare key to see if it would start the truck because they had no idea what was wrong with it. Next day I brought in the extra key and it started the truck right up, so it needs a new key fob. After 4 months of waiting I called the dealership and asked about my key they said that this part is "first come first serve" and they wouldn't hold it for me. I couldn't take that truck off the road at that point so I called back a week or so later and they didn't have any keys left. Its now almost a year later and I finally had enough of this game. I called on Monday 8/16 only to be passed around from the scheduling lady, to parts, to service. I got hung up on twice before I spoke to Jim who scheduled an appointment for today, 8/19, and he put a key on hold for me. When my employee arrived this morning for the scheduled appointment he was told by the service guy that there was no key for us there, that they haven't had them in some time, and they have no idea when they will get more because "COVID" ... When I was told that my employee was getting turned away I tried to call Matthew, shocker he doesn't answer. I called the main number right back and asked the operator to speak to a live person in service, guess who answers, MATTHEW. I asked him why they would schedule an appointment and tell me they would hold a key for us if they never had them (according to their service guy) . He put me on hold and when he came back he said I have your key in my hand. ARE YOU KIDDING ME??? This is of course after my employee has left because he has other things he needs to do today. I asked him how this happened and he said "I don't know I put my hands on your key" and then hung up on me. Stay clear of this service department they clearly have no idea what they are doing. More

John was amazing and easy to work with! He made the whole process great! He was kind, funny, helpful, and worked hard to get the price where I needed it. process great! He was kind, funny, helpful, and worked hard to get the price where I needed it. More

Huge selection of Ram trucks to choose from. They had what I was looking for and fairly worked with me so I could bring one home. what I was looking for and fairly worked with me so I could bring one home. More

Alex B was great to work with and helped me understand everything! I would buy here again! everything! I would buy here again! More