Elk Grove Dodge Chrysler Jeep Ram

Great service. Long wait for finance. My salesman was awesome! Most knowledgeable I have ever met Long wait for finance. My salesman was awesome! Most knowledgeable I have ever met More

Stanley my salesman at Elk Grove Dodge was awesome! !!!!! I would recommend him to my friends and family !!! !!!!! I would recommend him to my friends and family !!! More

Awful high pressure sales experience! Even held my trade-in’s keys hostage trying to prevent me from walking out…avoid this place!!! Even held my trade-in’s keys hostage trying to prevent me from walking out…avoid this place!!! More

Professional, did everything they could to find the best deal that was right for me and were clear and transparent throughout the process especially as a first time buyer. deal that was right for me and were clear and transparent throughout the process especially as a first time buyer. More

Worst car buying experience I’ve ever had. It was scam after scam. They pushed very hard to sell services that were already included in the price. In finance we could only get a lower rate if It was scam after scam. They pushed very hard to sell services that were already included in the price. In finance we could only get a lower rate if we purchased add ons. I Left without the vehicle so recall items could be fixed, I came back the next day to pick it up and there was still no spare key, the salesman still didn’t have time to log me into the app. They didn’t communicate there were still recall parts they were waiting on. I reached out to the salesman twice afterwards to touch base about the app, the spare key, the alarm installation and the recalls which he said he would assist with and never got a response. I had to go back to the dealership in person and talk to the supervisor who was able to take care of everything. The salesman’s one concern was a positive review however he had no interest in doing the absolute basics. I knew what vehicle I wanted, it should have been a very straightforward sale. It was a holiday weekend which I understand but between the deceit which is my main concern and the extended lack of communication these issues go beyond a busy weekend. If I would’ve known this would be the experience I would’ve driven all the way to woodland Hoblit where I’ve purchased my two prior grand Cherokees. I will never purchase here again. More

Was forced to buy protection products, was lied to re engine type, was told many times that we would only be 5 more minutes. Took sever hours and several different people. Nice guys but system sucks. engine type, was told many times that we would only be 5 more minutes. Took sever hours and several different people. Nice guys but system sucks. More

Didn't appreciate the bait and switch, price went up $4500 from the advertised price. The fine print on the rebate was my fault, but the other $2500 in unrequested "upgrades" pissed me off. $4500 from the advertised price. The fine print on the rebate was my fault, but the other $2500 in unrequested "upgrades" pissed me off. More

Everyone was friendly, helpful, and patient. We drove a few vehicles before deciding on one and managed to work out the financing. We drove a few vehicles before deciding on one and managed to work out the financing. More

Everything was great start to finish. Everyone was friendly and professional. This is my second vehicle from Elk Grove Dodge and I am very pleased. Everyone was friendly and professional. This is my second vehicle from Elk Grove Dodge and I am very pleased. More

Very communicative and handled the transaction professionally. I’ll be sure to use her with future purchases. professionally. I’ll be sure to use her with future purchases. More