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Elk Grove Dodge Chrysler Jeep Ram
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 1,358 reviews
Excellent service during the entire purchase process. I recieved a strong sense of honesty with each and every person with whom I dealt...from initial sales (Cory), to the sales manager, and the finance of recieved a strong sense of honesty with each and every person with whom I dealt...from initial sales (Cory), to the sales manager, and the finance officer. Mine was the purchase of a used vehicle. It checked-out fine. I have a few minor "warranty" issued to have resolved, but I am confident that they will be...to my satisfaction. More
Very helpful & patient in helping me find the car I wanted with the right options...and at a great price too. Very friendly...thanks guys!! wanted with the right options...and at a great price too. Very friendly...thanks guys!! More
Overall experience ok ...just wish dealers would stop with the process which is so dated .....meet the salesman, then the manager, then the financial person and 4 hours later you are done. I knew whic with the process which is so dated .....meet the salesman, then the manager, then the financial person and 4 hours later you are done. I knew which car I waited, had my own finance, repeatedly declined add on items, which just gets a little frustating. I wanted to walk in, meet the salesperson, take the car for a quick drive, and do the minimum amount of haggling and paperwork. More
I have worked with Mick Roderick for the last 16 years; there is not a more straight forward, customer first individual in the business. Jeremy Remillard was referred to me by Mick Roderick. Jeremy an there is not a more straight forward, customer first individual in the business. Jeremy Remillard was referred to me by Mick Roderick. Jeremy answered all my phone calls personally and returned all my calls quickly and promptly. Jeremy acquired a vehicle for me to purchase from another Dealer and delivered that vehicle to me in a professional and timely manner. Both of these employees should be the model you look for in your hiring/training process. More
jeremy remillard presents himself the way that a car dealer should. he is calm and does not come on to you as a fast talking know it all. he worked for me not the company. i felt that he did the best t dealer should. he is calm and does not come on to you as a fast talking know it all. he worked for me not the company. i felt that he did the best that he could so that i left feeling we were both happy for me. keep him around and he will sale cars and trucks for a long time for you. More
I have dealt with EG Dodge in the past, I was in need of a used Auto, When I arrived I was greeted by Jeremy Remillard who is very pleasant and knowledgeable. Jeremey showed me every used car that fit my wa a used Auto, When I arrived I was greeted by Jeremy Remillard who is very pleasant and knowledgeable. Jeremey showed me every used car that fit my wants. I decided on a 2006 Suzuki XL-7, after agreeing on a price, Gordon got me the Best financing, I met Finance Mgr. Jim Kelley. Jim made it very pleasant and also got me a Great Extended Warranty. I would recommend this Agency to anyone in need of a New or Used vehicle. Call ahead and make an appointment with Nangi or Jeremey!!! More
This place was very shady from the start they submitted my info to two banks with out my permission. They lost my down payment after a month went by i contacted the dealerships and the finance department my info to two banks with out my permission. They lost my down payment after a month went by i contacted the dealerships and the finance department said it post three weeks ago. So after i canceled the check Joe the Sales manager called threatening to send me to collections if I didn't pay it right way. After explained what happened he said he would look into it and never did when I followed up with him. My wife then payed the payment that evening, and they didn't post the payment for another three weeks and sure enough Joe called me again asking about it after a month went by of me paying it a second time. The dealership also never submitted the paperwork for the Audi I traded in to them, so DMV contacted me two months later asking why my car was not insured. Overall this was the worst buying experience I have ever had, this dealership truly brings the scummy used care sales men reputation to buying a new car... More
We were looking for a jeep patriot lattitude for our son's 16th birthday. Our first start, naturally, was in our own backyard in San jose, CA, where we found good dealers with helpful employees, but the son's 16th birthday. Our first start, naturally, was in our own backyard in San jose, CA, where we found good dealers with helpful employees, but the overall experiences we were getting did not make everyone 100% comfortable. My wife, while looking online came across the Elk Grove Website, which was far away the easiest one to use. It had specs, pictures, and general pricing online. Our first contact was Jay Prakash, who was very patient, upfront, and helpful in answering our questions on the model we were looking into. He asked us all of the right questions and made everyone feel fairly comfortable, considering we had not met him as of yet. Once we had narrowed down the make, model, and features we called him up to go over what type of pricing we might be able to get. Since we were looking at getting 2ea, one for our son and another for a close friends son. Jay came in with a very fair and reasonable price. We made arrangements to come down on Saturday the 28th in the morning, since it was a 2hr drive. Once we had arrived, we knew we had made the right choice in coming... The dealership was easy to find, clean, and, the Internet sales person, Jay, was great. The entire process working with this dealership was fantastic from start to finish. Sales, Management, Finance all were extremely personable, straight forward, knowledgable, and above all else made this buying experience a great one! After leaving, we stopped for lunch before heading home and discussed the whole buying experience with my son, who couldn't stop smiling from ear to ear. We asked him how he felt about everything, since he had gone from dealership to dealership with us and had experienced all of the different styles. His first response was what summed it all up, "They made it so easy!". Having dealt with many dealerships over the years, both personally and professionally, this was by far the best experience. Thanks again for everything! Kyle, Christina, & Logan Wilson More