Elk Grove Dodge Chrysler Jeep Ram

Rick was exceptionally helpful, friendly, and professional. He'd left for the day but turned around and came back to the dealership to help us. Shak was great, too! professional. He'd left for the day but turned around and came back to the dealership to help us. Shak was great, too! More

Best car buying experience I have ever had. Elk Grove Dodge bent over backwards for me to ensure I was a satisfied customer. And that I am! I did and enormous amount of research and price shopping for Dodge bent over backwards for me to ensure I was a satisfied customer. And that I am! I did and enormous amount of research and price shopping for the 2012 Dodge Ram 1500, Outdoorsman Edition. Searched the entire Western United States and could not find a better deal. Even Dave Smith in Idaho couldn't match the deal. Thank you so much for the great experience and hospitality. I will defiantly refer my friends and family to Elk Grove Dodge. Regards, Aaron Nevada Resident More

Overall, I had a very good experience with Elk Grove Dodge/Chrysler/Jeep. The only bad thing I can say is that I wish I had received a little more money for my trade-in, but that's more of a consequenc Dodge/Chrysler/Jeep. The only bad thing I can say is that I wish I had received a little more money for my trade-in, but that's more of a consequence of me deciding to trade in a vehicle (instead of selling it myself). You'll almost always get more money from a car by selling it yourself (but also have to deal with the hassles of it). Travis McDonald (sales) was first-rate. He was very helpful, knowledgeable, and personable, and I got a fantastic deal on a brand new Dodge Charger. I couldn't be happier with the vehicle, the price, and the interest rate, and would definitely go back to this dealership in the future. More

After a poor experience with service months before, I came back to this dealership to "look at" the chrysler 300 because this was the closest dealership to my home. I was determined not to give this deal came back to this dealership to "look at" the chrysler 300 because this was the closest dealership to my home. I was determined not to give this dealership my business ever again. I was initially greeted by the sales manager, Gordon Williams. Being straightforward as I am, I was quick to make my intentions clear. I was only looking and would not buy here for anything. The always smiling and professional Gordon did not skip a beat. After hearing a brief synopsis of my grievance, he was determined to make it right and win my business back. He had Elijah and Travis(I believe) show me a new 300. I had brought my two young daughters with me and Elijah was just wonderful with them. To this day, they ask for Elijah anytime we come to the dealership! Anyway, I was limited on time, so I left without test driving. In the meantime, I had inquired about the costco program online and set a time to return to the dealership to check out pricing. Unfortunately, I was not aware of the different sales teams ( Gordons team vs online team). Once I had arrived apparently I was now an "internet/on-line customer. Gordon greeted me, then graciously turned me over to Victor Macias. Although Gordon could have essentially washed his hands of me, he instead made sure my sales person knew my story so I was given extra care. He also participated in the negotiations and went out of his way to make it happen. Victor Macias was excellent and patient thru the process of me actually picking " the one". It ended up being an all day affair that ended with me driving away in my dream car. After the purchase, I had a few questions/concerns. Once again, although technically I was not his customer, Gordon went above the call of duty to smooth things out and make it all right. His genuine care and concern for customers is undeniable. He undoubtedly is the reason I can say today that I am a returning customer. Gordon also set me up with THE BEST service representative J.B. J.B. is efficient, friendly, communicative and an absolute delight to deal with. Elk Grove Chrysler should be honord to have such a Team as these men working for them. More

Jeremy Remillard was very easy to work with. He did not hound me or pressure me like other salesman. Past experiences buying a car have not been good, but Jeremy made this one enjoyable. Thanks Jeremy for hound me or pressure me like other salesman. Past experiences buying a car have not been good, but Jeremy made this one enjoyable. Thanks Jeremy for all the help. More

I had the luxury of working with Jeremy Remillard. I spent a lot of time researching specific vehicles. I found that I wanted a Chrysler 300 C with particular items on it. After speaking with about 10 spent a lot of time researching specific vehicles. I found that I wanted a Chrysler 300 C with particular items on it. After speaking with about 10 different Chrysler dealers, I have found that Jeremy Remillard at Elk Grove Dodge Chrysler Jeep was the only one able to provide me what I was looking for with the best price. In fact, Jeremy got me a deal that was $1,000 cheaper than all of the other dealers. I highly recommend Jeremy; he was very helpful and knowledgeable about the products. If you are looking to buy a car, don't waste your time at other dealers; ask for Jeremy Remillard at Elk Grove Dodge Chrysler Jeep. Tell him David O'Hara sent you. ;-) PS If Jeremy's manager is reading this, he deserves a raise! More

Six faxes were sent to dealerships in our area, stating what we were looking for in a new Ram 1500. The responses were slow and most of the time without any follow up with the exception of Jeremy Remillar what we were looking for in a new Ram 1500. The responses were slow and most of the time without any follow up with the exception of Jeremy Remillard - what a breath of fresh air!! He emailed, called and searched for exactly the truck we wanted. Once we met he was very thorough in explaining all the documents and taking extra time as this is our first purchase in the USA (we are Canadians) Jeremy made what started out to be a difficult experience a pleasant one - he is a credit to his profession. We will highly recommend him. More

Rich was extremely helpful and made buying a new car the enjoyable, stress-free experience that it should be. After visiting several other dealerships in the area, I ultimately returned to this location wh enjoyable, stress-free experience that it should be. After visiting several other dealerships in the area, I ultimately returned to this location where I had been treated the best in terms of customer service and in pricing/financing. I would definitely recommend this dealer to friends and family. More

We bought a 2013 Dodge Avenger. Our whole experience was very good. Bob Mayorga was our sales associate and he was very friendly and informative. Shak Zazai was the sales manager and he was also very frie very good. Bob Mayorga was our sales associate and he was very friendly and informative. Shak Zazai was the sales manager and he was also very friendly. There was no high pressure which was very nice and we were happy that the whole process was done in a short amount of time. This is the second vehicle we have purchased from this dealer and we highly recommend it. More

I hate buying vehicles, they are expensive and only go down in value with time. So the thought of having to buy another truck was not going to be a happy day for me. I talked with Cory and he was mor down in value with time. So the thought of having to buy another truck was not going to be a happy day for me. I talked with Cory and he was more interested in making sure I was going to get the truck I needed than just trying to close a deal. Great to find someone who's a good listener. So it was down to the wire on whether to go with GMC or Dodge. Obviously Dodge won. Over a few days Cory worked with me to narrow down all my options and then found the perfect truck for me. My 2012 Dodge is exactly what I was looking for in performance, color, trim package, and price. Thanks Cory, great job!!! More