Elgin Toyota

I came to Elgin Toyota today to have my car looked at for noise, I have to admit I thought that they would look at me like I was crazy when I got there. Instead I was greeted in the drive by the name of Ryan noise, I have to admit I thought that they would look at me like I was crazy when I got there. Instead I was greeted in the drive by the name of Ryan. He was so professional as soon he approached the car. He had a smile on his face that made me feel welcome, he then asked what could he help me with. At this point I thought in my head ok here goes nothing and im sure he's about to look at me like im nut's when I tell him my issue. Instead he was more then helpful. He asked several different quetions to help pin point my concern. So I left the dealer after this and waited for a call, around 2 pm I received a call just as I was told. I have to admit at this point I thought ok here comes the sales pitch. But was I wrong. I have to admit in my mind I planned to try a tactic to see if he would just try to sell me something extra. So he prceeds to tell whats going on with my car and what they found during the look over on my car. So I figured here is my chance I challanged him on the back brakes, knowing i just had them done not long ago. He replied nope brakes all look good. Then at that point told me what the cause of my noise was. He let me know about a few other things that needed attention also. He explained what the car will need in the future so I can be prepared for that expense. What I must say about the way I was treated has now made me look at dealers in a different way. He went so far out of his way I can say Elgin Toyota will now be my one stop shop. I also Let him know that I would only like to deal with him in the future cause I was so amazed at how I was treated. Please If anyone ever wants a great experiance ask for this young man at Elgin Toyota.... Thanks again Ryan and keep up the hard work. More

We had a great experience and an excellent deal!! I had been going to Elgin Toyota for my service work for many years with my corolla and had loved their service. My family is growing with three kids we ne been going to Elgin Toyota for my service work for many years with my corolla and had loved their service. My family is growing with three kids we need to move up in size vehicle and we received a letter of promotion from Elgin Toyota. I had contacted the store to see what the bargains were and spoke with Bozena, she was very patient with me. She went over my options and different finance incentives and other questions and concerns I had over the last three weeks. We came in three different times to test drive the car and to have our car appraised. We met with the manager Adrian and he was nice enough to go over the different options as well. After getting them to give a little more for our trade we finally made a decision and bought a new Sienna and we love it! Thanks to Bozena for being patient with us, we would definitely recommend all friends and family to her. Love my new car!!! More

I wouldn't buy a car from anywhere else. Went in with an idea of what I wanted and they were able to work with me on the price. It was enjoyable to not only work with their salesman but also manager Mark an idea of what I wanted and they were able to work with me on the price. It was enjoyable to not only work with their salesman but also manager Mark Garvin was of great assistance and made sure I made the right choice on selecting my new car. THANK YOU Elgin Toyota!! More

Was desperately looking for vehicle for my new job. Went online and had found a couple of cars at Elgin Toyota. Called up to see if they were available and spoke with Moe. He said he had to check to see if online and had found a couple of cars at Elgin Toyota. Called up to see if they were available and spoke with Moe. He said he had to check to see if they were available and would let me know. He called me back to let me know that the cars had been sold and let me know about another vehicle that had just come in. I was reluctant about this from all the stories you hear that this was a game that you hear so often. Nonetheless I came in and found that the car was nicer than the others I had seen. After driving the car and going through the numbers I thought that this would be out of my range. After meeting with the manager, Adrian, he figured out a way with the certification program to make it affordable. Hooray!! I got a car with little hassle! I recommend these guys they were great!! More

Ankeet and his techs really helped me when i came in to get my car checked. I was having issues with my brakes and they found out was wrong and fixed it at a fair price. I was told what was wrong with my c get my car checked. I was having issues with my brakes and they found out was wrong and fixed it at a fair price. I was told what was wrong with my car and they kept me informed the whole time. Honest and hardworking dealership. Would go here again. More

Always a fantastic experience! Elgin Toyota has been servicing my vehicles for years now and I will never go anyplace else! The staff is very professional, courtious, and consciensious. They always ma servicing my vehicles for years now and I will never go anyplace else! The staff is very professional, courtious, and consciensious. They always make me feel welcome and comfortable. They take the time to explain everything that is going on with my vehicle and always explain my options and make sure I understand them. Keep up the good work! 5 stars all the way around! More

I purchased a new 2012 Toyota Tacoma from them and requested that they install an aftermarket remote start. I started having issues with the remote start where it would not open the doors, or start t requested that they install an aftermarket remote start. I started having issues with the remote start where it would not open the doors, or start the truck. I spoke directly with Michael Barich, their service director who instructed me to bring the truck in at my convenience and that they would resolve the problem. I brought the truck in and spoke with Ankeet Patel a service advisor. They had trouble duplicating the problems I was having but he decide to keep the truck for a couple of days to try to duplicate it. I was given a loaner to drive. After a day, Ankeet was able to duplicate the problem and they wound up replacing the entire system. I was very happy that they took the extra time to try to duplicate the problem. I have had the truck now for a couple of months and have not had any issues with the remote. By the way, I also got a very good deal on purchasing the truck. I have purchased two other vehicles from there, my daughter and her husband have purchased three vehicles from there and each time we have had a great experience. I will go back there again when it is time to purchase another car, or bring my cars in for service. I know that they will provide quality service at a fair price. More

this was a great dealer to work with. I drove 25 miles to go to this one because I was able to negotiate with Amy over email before coming in to finalize the purchase. They were very easy to work with and e go to this one because I was able to negotiate with Amy over email before coming in to finalize the purchase. They were very easy to work with and extremely friendly. I will definitely work with them again on our next vehicle need! More

The service department at Elgin Toyota is top notch! I've historically dreaded taking my cars to the dealer...I always felt like they were trying to do more work than they really needed to. I don't get I've historically dreaded taking my cars to the dealer...I always felt like they were trying to do more work than they really needed to. I don't get that feeling at Elgin Toyota! I've been going there for 5 years and would not get my vehicles serviced anywhere else. They take the time to explain everything to you, give you options, and they don't make you feel bullied or stupid. Friendly, knowledgeable and professional staff. 5 stars! More

I gave this dealership a rating of "5" because they were friendly, quick and got everything that I needed done at a fair price. I would go back to this dealership again. they were friendly, quick and got everything that I needed done at a fair price. I would go back to this dealership again. More