
Elgin Toyota
Streamwood, IL
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A very pleasant buying experience and a fair price. An overall excellent, professional transaction. I will be in the market for another Toyota within the next two years and expect to return to this deale overall excellent, professional transaction. I will be in the market for another Toyota within the next two years and expect to return to this dealership. More
My rating of Elgin Toyota is based primarily on my experience with Mike Herbert. He is a professional and made the buying experience painless. Also the Service Dept. has been excellent to deal with as experience with Mike Herbert. He is a professional and made the buying experience painless. Also the Service Dept. has been excellent to deal with as well. More
I began my search for a car using several internet sites, determined the car with the features I wanted and then contacted 5 local dealers to begin the actual buying process. After contacting three, it was determined the car with the features I wanted and then contacted 5 local dealers to begin the actual buying process. After contacting three, it was very evident to me that the sales team at Elgin Toyota was very knowledgeable, friendly, not pushy and actually seemed very interested in making sure I was given every opportunity to see the cars that fit what I was looking for and they went above and beyond what I expected in obtaining the car I wanted even though it was not in their current inventory. From the time I began talking to the sales staff to the time of closing, I was never confronted with any surprises and they were very clear in explaining all aspects of the choices available to me. The salesman I deal with has been very involved from the initial contact to the followup process after purchase and delivery to make sure all my questions have been answered satisfactorily. I could not have been more satisfied with the sales and service I've received from Elgin Toyota and would not hesitate to recommend them to anyone. More
I want to acknowledge Gary Puglia for the excellent experience I had at Elgin Toyota and the 2012 Corolla. His knowledge and professionalism were head and shoulder above the salesmen I dealt with at ot experience I had at Elgin Toyota and the 2012 Corolla. His knowledge and professionalism were head and shoulder above the salesmen I dealt with at other dealerships. Mr Puglia and Elgin Toyota earned a 5 star rating in my book. And I won't hesitate to refer them to family and friends. More
I do not like buying cars but this is the best experience I have ever had with the process. I found the used car I liked on line, called in and spoke to Mike Herbert, Sales Professional, to confirm the price I have ever had with the process. I found the used car I liked on line, called in and spoke to Mike Herbert, Sales Professional, to confirm the price and that the car was still available. He was waiting for my wife ( the car was for her) and I when we got there. We took a test drive and returned to his office to finalize the deal. In the process we met Bob Ellis, General Manager and Robert Soto, Finance Manager. Also Rob Starosta, Assistant Service Manager, was very helpful in getting some marks on the body corrected to my complete satisfaction. Everyone was friendly and helpful, an overall good experience. More
We researched, reviewed and requested price quotes all on line. Elgin Toyota was extremely helpful throughout the entire process. The offered the best price and was able to deliver the car that we requested. line. Elgin Toyota was extremely helpful throughout the entire process. The offered the best price and was able to deliver the car that we requested. Wonderful experience all the way around with Mike, RJ and Elgin. More
Elgin Toyota is a great dealership - Friendly, knowledgable employees. I have purchased several cars there over the past 15 years, had my cars serviced at the dealership, and every experience has knowledgable employees. I have purchased several cars there over the past 15 years, had my cars serviced at the dealership, and every experience has been great. Gary Doty is a friendly, knowledgable and terrfic salesman - no pressure, knows his cars and was very helpful repeatedly getting us into the right car for a great price! Definitely recommend!! More
I had purchased a new Prius 3 recently and the reason for this post is just to re-iterate what a nice dealership along with their sales man Bob Jacob were to deal with. I recently stopped in to a Toyota deal this post is just to re-iterate what a nice dealership along with their sales man Bob Jacob were to deal with. I recently stopped in to a Toyota dealer on South Orange Blossom Trail in Orlando and was treated so badly and unprofessionally that it gave me renewed appreciation for Elgin Toyota so I'll probably give them any future business. I'm happy to have them in my back yard in Elgin. They do it like it's supposed to be done, honestly, respectfully, and very professionally. I'd highly recommend them to anyone. More
I have never had a better experience buying a car! Marlon was awesome, got us the best deal (and trust me - we shopped around!) AND treated us with respect. We came in with an expectation to have yet another was awesome, got us the best deal (and trust me - we shopped around!) AND treated us with respect. We came in with an expectation to have yet another disappointing and frustrating experience and we left the place as a happy couple of Toyota Sienna owners. Halfway through the whole deal I told Marlon that I would leave reviews for him and recommend him even if the deal did not go through. But it turned out Marlon was going to work with us to get us what we wanted, and then some :). We waited a bit longer to sign the papers, because there were a lot of people in that night, but once we were in the office - we were out very fast. All in all, awesome experience and will come back here. More
I can’t believe I’m writing a review thanking someone for selling me anything. This is the first for me. Mike Herbert took considerable time making sure the car I picked out would make my wife and me happy. selling me anything. This is the first for me. Mike Herbert took considerable time making sure the car I picked out would make my wife and me happy. And it did. He offered the options that fit into my needs and price range. Thus far he’s called a couple of time just to make certain I was happy with my purchase. So sure, anyone can say the price was right and the service was good when buying a car. But everyone at Elgin Toyota made me feel like I was special. Simply everyone I came in contact with really and sincerely cared about providing a service beyond my expectations. You just don’t find that level of service very often. I’ve been buying cars for over 40 years and this is the first. Thanks Mike and Bob. Sincerely, Ira H More