
Elgin Toyota
Streamwood, IL
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My husband and I were greeted with a smile and a handshake before we even entered the showroom by Gary Doty. Bob asked us a few questions to understand what we were looking for and left us in great handshake before we even entered the showroom by Gary Doty. Bob asked us a few questions to understand what we were looking for and left us in great hands with Gary. Gary walked us over to the stock of cars that fit our needs and we test drove the one that best fit our request. As we were trading in an 8 year old Toyota Sienna for a 2013 model I thought I already knew everything I needed to know about the Toyota minivan. However, I was pleasantly surprised with all of the new features in the newest model. We had a few items that were "must have's" on our list, and this location did not have the complete package on their lot. Gary and Bob found the one we wanted at their other location and had it ready for pick up the next day. When we arrived to pick it up, it was clean, the carpets were in place, all of the stickers were off of the windows and they quickly transferred my plates. Gary walked us through all of the in's and out's of the car in great detail. I highly recommend the Toyota Sienna to any family! These vans have been very reliable for our family and extremely functional with the seat locations and storage options. I am so grateful for the customer service given to us by Bob Ellis and Gary Doty!! I would highly recommend these two professionals to my family and friends in the future. Thank you so much for the excellent experience trading in my old for a new Toyota Sienna!! More
I give 5 stars ..I buy a Scion Tc 2012.. I really recommend this dealership to anyone :)!! Exellent customer service .. good price for good quality.. recommend this dealership to anyone :)!! Exellent customer service .. good price for good quality.. More
I usually hate buying cars but this was my best experience ever. The salesman Augie was friendly, professional, and very knowledgeable of Toyotas. I am very happy with my purchase and I would buy f experience ever. The salesman Augie was friendly, professional, and very knowledgeable of Toyotas. I am very happy with my purchase and I would buy from there again. More
I purchased my vehicle from elgin Toyota and I would recommend all my friends and family to buy from them. the sales person Marlone Poole was very helpful and knowledgeable and was able to answer all recommend all my friends and family to buy from them. the sales person Marlone Poole was very helpful and knowledgeable and was able to answer all my questions. he was very friendly and made my buying experience great. More
Marlon Poole made what is usually a long and taxing process a totally painless one. I would recommend Elgin Toyota and especially Marlon Poole to friends and family! I will return to Elgin Toyota for process a totally painless one. I would recommend Elgin Toyota and especially Marlon Poole to friends and family! I will return to Elgin Toyota for my next vehicle purchase. More
Best car buying experience I've ever had! I was really nervous considering it was my first time but from the friendly service to the great choices, my nervous energy was replaced with complete exci really nervous considering it was my first time but from the friendly service to the great choices, my nervous energy was replaced with complete excitement. I decided to get myself a car for my birthday considering it was time I got a new one anyways. And although this was my first time purchasing a car on my own I was mostly scared because I've heard from everyone how troubling that can be. But it wasn't at all here. Moe (I can't remember his last name) was the salesman and he took his time with me. I wasn't sure exactly what I was looking for, but he put all the options on the table. He wasn't even annoyed that I wanted to test drive like five cars. I got a Prius and that car has become my baby! After talking to Moe I had to sit with his manager, Bob K. Bob also took his time with me. He helped me with a great financial plan and made sure I was 100% comfortable. Both Moe and Bob didn't rush me into anything. They even waited patiently while I called my entire family confirming if I was making the right decision. I definitely did! I recommend Elgin Toyota for anyone of any age. Whether this is your first car or fifth car... This is the dealership to get it from. I love my Prius! More
We are extremely satisfied with our Salesman, Mike Herbert. He was very accommodating and helpful during the process of finding a car that would be perfect for us. I would highly recommend him and wi Herbert. He was very accommodating and helpful during the process of finding a car that would be perfect for us. I would highly recommend him and will definitely continue to refer friends and family to him. More
We had obtained a quote over the internet and met Don in the parking lot when we arrived. Don guided us through the process very painlessly. We quickly gained a sense of trust that led us to purchasing a s the parking lot when we arrived. Don guided us through the process very painlessly. We quickly gained a sense of trust that led us to purchasing a second car from him in that same day. We could not be more pleased with the service we received that day. Don was very patient as we explored and negotiated our options. I can easily recommend Don as one to purchase from, and I can equally recommend Elgin Toyota. Other dealers were not as upfront on pricing. We expect to be loyal customers for a long time. More
Just purchased a new vehicle from Elgin Toyota, they made my buying experience a pleasurable one. My salesman was Mr. Marlon Poole who was professional, courteous and most importantly very knowledgeable! H my buying experience a pleasurable one. My salesman was Mr. Marlon Poole who was professional, courteous and most importantly very knowledgeable! He listened diligently to all of my needs and answered any and all of my questions. Needless to say, he earned my business and in the process made me a customer for life with Elgin Toyota. Thanks to Marlon, I will tell my friends and family about my experience and hopefully he can earn their business. More