Elgin Toyota

i highly recommend the Elgin location , tried other locations but this is the best, excellent quality of work with reasonable prices and very friendly employees . locations but this is the best, excellent quality of work with reasonable prices and very friendly employees . More

I purchased my used 2002 Chevy Impala from Elgin Toyota. During my initial visit to Elgin Toyota I was approached by a sales professional (Manfred Hoerr). I was immediately impressed by the professionalism During my initial visit to Elgin Toyota I was approached by a sales professional (Manfred Hoerr). I was immediately impressed by the professionalism and courtesy he displayed. I was also impressed with the wealth of information Manfred had for me regarding several types of cars I had interest in. I had mixed feelings between two vehicles (Impala and Malibu), so I decided to take a day to think about the purchase I was about to make. I expressed my indecisiveness to Manfred and had no pressure at all to make a split decision. I returned the next day with the decision to purchase the Impala. Manfred was very helpful getting me a great price. I was able to stay within budget and get the car I really wanted. After the decision always comes the paperwork but Manfred did a great job making the process enjoyable. He was able to fill out all paperwork and finalize the sale quickly, while providing the details and professionalism every customer deserves. I will definitely be back to Elgin Toyota and look forward to buying another car from Manfred Hoerr. I have decided to write this review because Manfred Hoerr and Elgin Toyota should be noted as a dealership that everyone looking to purchase a car should visit. More

Absolutely amazing. I will be back as long as Ankeet is still there. I didn't wait long and everyone was friendly. I will recommend everyone here. still there. I didn't wait long and everyone was friendly. I will recommend everyone here. More

I went in to trade my car in few weeks ago. I made an appointment with Moe over the phone, then went to the dealership to meet with him. I was treated very friendly there by everyone as soon as I arrived appointment with Moe over the phone, then went to the dealership to meet with him. I was treated very friendly there by everyone as soon as I arrived. Moe understood my needs and my budget. I was offered a very decent amount for my old car. He did not rush me into things and he gave me as much time needed to really think things over. He tried everything possible to give me the best deal and make me happy with my new Toyota Camry. If you are looking for good, friendly customer service and great deals, I recommend you go to Elgin Toyota. Ask for Moe, I guarantee you will receive great service. More

Marlon Poole was great helping me with choosing the right car. He explained all necessary things to know, and I bought a Toyota Camry! Thank you Marlon, I recommend Marlon to anyone. car. He explained all necessary things to know, and I bought a Toyota Camry! Thank you Marlon, I recommend Marlon to anyone. More

I am very happy with the quality of service I received here. The staff was very nice and helpful . Marlon Poole was great! He provided me with all the information I needed and knew all the answers to my q here. The staff was very nice and helpful . Marlon Poole was great! He provided me with all the information I needed and knew all the answers to my questions. I am satisfied with my vehicle and I will definetly refer all of my friends and family to Marlon. Excellent Job!!!!!!! More

I arrived at Elgin Toyota on a rainy Wednesday afternoon having no intentions on leaving that day with a new car. When I walked in I was instantly greeted by a friendly, welcoming smile, "Hi my name is Car having no intentions on leaving that day with a new car. When I walked in I was instantly greeted by a friendly, welcoming smile, "Hi my name is Carlos! How can I help you today?" - I was very apprehensive and thought I was going to be pressured into buying a new car. I have a lot of loan knowledge because I process auto loan applications for over 300 Credit Unions and Banks from all over the country so I was prepared to answer any questions, offers, deals etc that he threw my way. Even though I have a lot of loan knowledge, I have no dealership knowledge - I'm 24 years old and this was going to be my first individual auto purchase. I feel like Carlos treated me as a friend and not just another 'sale' (as I envisioned car salesmen do). He made my experience quick, easy, fun and unforgettable. I've only had my car for 1 week and Carlos has taken the time to follow up with me - check out how I like the car, if I was able to figure out all of the apps, sinc my phone through blue tooth, he even asked about my upcoming trip to California! Even though it was still raining when I drove off the lot with my brand new 2012 Toyota Camry, I felt like my day was a lot brighter; I just purchased my first new car (and got a great deal for it), I owe it all to Carlos!! Thanks for everything!! More

You can have it all! ( sounds cheesy, but it is true) Best Price! Best Service! Nicest Sales team! Professional "soft" close. Well worth the drive!!!! If anyone goes for the jugular regarding sale Best Price! Best Service! Nicest Sales team! Professional "soft" close. Well worth the drive!!!! If anyone goes for the jugular regarding salespeople, it's an old marketing/salesperson like me. Surprise! No complaints. These guys are wonderful, and I hate salespeople (greasy ones anyway). While searching for our new car, we met the good, the bad, and the ugly. Unfortunately, we experienced the bad and ugly first. We tried to work with our local dealership, bad experience. I turned to the Internet to get pricing information and educate myself about the car we decided on. From the first email through the entire sales process Elgin Toyota was awesome! I searched all, (yes, All) of Northern Ilinois for the best price. Elgin was second lowest, and matched the lowest price ( beware of other dealers that include discounts, assuming you qualify, but knowing you probably don't ). We wanted an extended warranty on our Prius because of the pricey solar roof and navigation system and they gave us a good price on this also. The sales team treated us wonderfully. No one should have to play bad cop good cop with the bullies in a sales tower. Elgin Toyota Doesn't even have a bully tower! The sales team made us feel welcomed. They were very knowledgable and consulted with us in a very friendly and professional manner. They stayed this way through the entire process. Carlos wasn't even our salesman, but he came in on his day off to go over the car with me. ( our salesman, Mike, had a family funeral). A week after we purchase our car, I was shopping for some bins to put in the back of the Prius, but didnt have the car with me. I forgot to measure the height under the back cargo cover. I called Mike to see if he knew, and he went out in the rain and measured for me. RJ in Internet sales started the process. Manager Bob K. Helped us, Mike H & Carlos are the floor sales team that worked with us. Do your due diligence, get pricing, or don't, I spent 3 days and have an entire notebook filled with info and I only saved an additional thirty six dollars. Save yourself grief and money, drive right past the bullies and go to Elgin Toyota. More

When i went to Elgin Toyota i wasn't even sure if i wanted to purchase car at that time. I just wanted to test drive couple of models to see the differences between them. That is also what i told the s wanted to purchase car at that time. I just wanted to test drive couple of models to see the differences between them. That is also what i told the salesman Moe. I was thinking that i wasn't going to get good service since i wasn't ready to buy one. Well, i was very surprised that i have received great customer service from Moe and his manager Bob. I have spend few hours at the dealer, both of them were very friendly and took their time to answer all my questions. Moe was patient with me and he actually made it quite pleasant experience. At the end of the day i took home new Corolla. My mom has one also, 2003 model and she has been thinking to exchange it for new one. I will definitively take her to Elgin Toyota to see Moe. More

I have been going to Elgin Toyota to get my car serviced since I first bought it in 2007. Each time there, I have not had any problems with my car getting the needed repairs. Whenever I need any maintenance since I first bought it in 2007. Each time there, I have not had any problems with my car getting the needed repairs. Whenever I need any maintenance, I call Ankeet Patel who has been incredibly valuable to helping guide me to what repairs need to be done and when. I am never "blind-sided" by any work that needs to be done and for several years now, Ankeet has been the main person I go to. I highly recommend him to anyone who wants honestly and a dedication to their car! Respectfully Yours, Tim Henry More