
Elgin Toyota
Streamwood, IL
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I was upside down on my car and was expecting to get an older, used vehicle that would hold me over for a couple of years until I could get something new. I went to Toyota because I'd had good luck with older, used vehicle that would hold me over for a couple of years until I could get something new. I went to Toyota because I'd had good luck with Angela in the past and my folks buy all their cars there. My main goal was to lower my monthly payments and get better gas mileage. I was surprised that Angela remembered me! It had been almost 2 years since my last car purchase! I told her what my hopes were. Unfortunately, my car was too upside down to get anything used. Angela suggested that I think about a new 2013 Toyota. She said there were great incentives! She showed me the car and I loved it! It was roomier than I thought it was going to be and it had all the bells and whistles I wanted! Angela worked with me until we were able to settle on a deal that fit my budget! I couldn't be more thrilled!! She was able to put me in something new that I thought I'd have to wait a few years for and I'm now getting over 10 MPG more than I got in my old car!! It's rare to go buy a car and feel as though you're friends with your sales associate! I'm sure I wont need a car for a long time but when I do, I'll be going to Elgin Toyota to shop with Angela!! Thanks so much Angela!! More
I did all the negotiation online. I usually got a response within 15 minutes every time I sent an email, even on a Saturday. Right before driving to the dealer, I received a better deal from another response within 15 minutes every time I sent an email, even on a Saturday. Right before driving to the dealer, I received a better deal from another dealer, I asked if Elgin could match it, and they did. Good price, good service. I recommend this dealer. More
Rudy was very attentive and friendly. He explained what the 1st service visit entailed, and what the next maintenance services would include. Working with everyone at Elgin Toyota has been a great experie the 1st service visit entailed, and what the next maintenance services would include. Working with everyone at Elgin Toyota has been a great experience. More
Our experience was great. RJ contacted us quickly after we express an interest on the Internet and e-mailed us a price on the model we were interested in. At the dealership we were met by Tom who showed us we express an interest on the Internet and e-mailed us a price on the model we were interested in. At the dealership we were met by Tom who showed us the Highlander we were interested in, he also showed a Versa after my wife saw it on the floor. We decided on the Highlander and Tom was with us through the entire process, explaining everything and answering all of our questions. In a little over 3 hours we had traded our van and was on the way home in our new Highlander. We could not have been more pleased with out experience. Elgin Toyota was not the only dealership to contact but they were definitely the friendliest and quoted the model we were interested in. More
Carlos was the best salesman I have ever worked with. he made the whole process as simple and painless as possible. He understood what I was looking for and actually listened to my needs and concerns. made the whole process as simple and painless as possible. He understood what I was looking for and actually listened to my needs and concerns. More
The sales people are so helpful and courteous. I never thought I would get approved for the loan. If it wasn't for the great staff I would have never gotten my brand new 2013 Camry le in the color I want thought I would get approved for the loan. If it wasn't for the great staff I would have never gotten my brand new 2013 Camry le in the color I wanted. Thank you so much Elgin Toyota More
Transaction went easy and quick.. Everyone was helpful. Bob K and RJ K set up the appointment. Adrian Basich and Tom Licata completed the deal. Worked with Adrian and Tom in the past. Thanks... Bob K and RJ K set up the appointment. Adrian Basich and Tom Licata completed the deal. Worked with Adrian and Tom in the past. Thanks... More
The buying experience could not have gone smoother. People were friendly, helpful and had a strong customer focus. Pricing was very competitive and it was clear they wanted my business. The people tha People were friendly, helpful and had a strong customer focus. Pricing was very competitive and it was clear they wanted my business. The people that I dealt with were very professional. I would definitely recommend this dealership to my friends and family. More
Thanks to Rudy Rios for reaching out to me to bring my car in for my Appearance Package A and my LoJack install. He promised me I would have my car back the next day and indeed he kept his word. Very prof car in for my Appearance Package A and my LoJack install. He promised me I would have my car back the next day and indeed he kept his word. Very professional and courteous. I wish they all were like him. (this is the key to success) Also, thanks for the cool 2013 RAV4 he loaned me while my car was being serviced! Elgin Toyota you have an awesome guy with big beautiful browns working in your service area. Keep up the great work Rudy you ROCK!!!!! Thanks Elease Dobbs I look forward to doing great business with this company More
Long story short... Get a flyer from Capital One, Register it the next day, Received email and voicemail from Bob K, telling me to come in. Put it off a day or two, Search their used cars on Website, Register it the next day, Received email and voicemail from Bob K, telling me to come in. Put it off a day or two, Search their used cars on Website, shoot him an email, receive a call back. Set up appointment, come in. Meet Bob K. (what a great presence I received from him) immediately I felt his honesty, Meet Robert J, give him my chosen cars. Listen to his suggestions. Next thing I am test driving not a used but a NEW 2013 Camry. (thank You Lord)!!!! Robert J, just as kind and patient as you would want him to be. Setup everything I needed in my NEW CAR! Full tank of GAS courtesy of Bob K (thanks again) Meet Robert S (finance) professional, quick and straight to the point looking for best deal to benefit ME! You guys have won me over!!! Thanks and don't stop doing what you are doing for the customers. Elease Dobbs More