Elgin Toyota

We bought our second Toyota at Elgin. It is a long drive for us to go there, but the quality of the people, from the sales person to the sales manager, are excellent. It is a very good experience at this d for us to go there, but the quality of the people, from the sales person to the sales manager, are excellent. It is a very good experience at this dealership and we highly recommend it. More

We have been doing business with this dealership since 1991. We have bought our last 6 cars here. On the rare occasion we have needed service - usually maintainance or detailing (and they do amazing det 1991. We have bought our last 6 cars here. On the rare occasion we have needed service - usually maintainance or detailing (and they do amazing detailing), we are treated like royalty. Professional, knowledgeable and kind. We are always given a loaner and unbelievable customer service. The sales dept is always helpful without being obnoxious. We always shop their price and always return to buy they car. We are shopping for a car right now. Unfortunately the Toyota that fits are needs is not aesthetically pleasing, however we can't bring ourselves to buy a car anywhere else. Our recent shopping experiences have only enhanced our feelings about Elgin Toyota. I am sure we will be trading some minor aesthetics for peace of mind. More

Carlos was very helpful and direct. He was able to deliver as promised on any questions surrounding the deal. I would recommend to others to work with Carlos when considering a car at Elgin Toyota. deliver as promised on any questions surrounding the deal. I would recommend to others to work with Carlos when considering a car at Elgin Toyota. More

From the moment I arrived I was greeted and treated in a friendly, positive manner. My salesman Carlos Galvez was outstanding. He truly made leasing a Prius a quick and easy experience. Carlos explained friendly, positive manner. My salesman Carlos Galvez was outstanding. He truly made leasing a Prius a quick and easy experience. Carlos explained the vehicle I was interested in and its many features. He took his time with me and answered all my questions. He explained, and more importantly, demonstrated the various features of the vehicle. There were no high pressure sales gimmicks like other dealers employ. (And after buying/leasing vehicles for over thirty years, I've had my fair share of them). Carlos constantly kept me apprised of my wait to enter the finance department. It was a busy Saturday and there were many sales occurring on this day. I had a previous positive experience purchasing a Scion from this dealership and can attest to the service departments positive customer concern also. I have had all my service performed at Elgin. This dealership never disappoints me. Their quality and commitment to the customer extends after the sale is completed. I met the Sales Manager Mike Yorty after the lease price was agreed upon and the value of my trade considered. Mike congratulated me and took the time after the deal was made to come over and talk with me. He treated me as a person and not just another "sale". He came over again while I was waiting to enter the finance department, and even though it was a busy Saturday afternoon/evening, he took the time to ask if there was anything I needed, (coffee, water etc). He didn't have to come back, the sale was made, but he did because, I believe, this dealership really is committed to customer satisfaction. I have purchased in the past from Elgin Toyota due to its pleasant relaxed atmosphere. I was not disappointed returning to this dealership. I cannot say enough about the professionalism and true customer concern of these two men. When my lease expires, there is no doubt I shall be returning to this dealership. If you want a haggle free positive buying/leasing experience, I truly recommend this dealership and it's great staff. More

Purchased a certified used Camry from the dealer a few months ago; have brought it in 3 times to have a severe leftward pull checked. Each time they have said it was fixed; each time when I drive it home months ago; have brought it in 3 times to have a severe leftward pull checked. Each time they have said it was fixed; each time when I drive it home it is not. They have zero ability to diagnose and correct the issue. I will never return to this dealer to purchase a vehicle or have service performed on a vehicle. More

My name is Prudencio Duarte. on sep 28th I purchased a My name is Prudencio Duarte. on sep 28th I purchased a 2014 corolla at Elgin Toyota and I had the best experience the way Tancho Sabonis handle the My name is Prudencio Duarte. on sep 28th I purchased a 2014 corolla at Elgin Toyota and I had the best experience the way Tancho Sabonis handle the process, Even thought we had bought many new cars before,our second car at Elgin Toyota . Tancho explain everything with detail he took the time to setup my radio stations and to set up bluetooth so I could use my phone. Also he was very attentive asking me if I wanted anything to drink even taking the time to prepare coffee .overall I had the best experience throughout the buying process even better than when I bought my Lexus and I think the difference was Tancho .once again Thank You . Ps continue treating people with professionalism . More

We went to inquire about Toyota corolla and This is the best customer service I have ever received. Don Smith is provide the best customer service I have ever received in my life. best customer service I have ever received. Don Smith is provide the best customer service I have ever received in my life. More

Amazing 10 off 10. Mind blowing. Cant get better. Will definately buy again. Will go 10 more times from don smith. Don don don. U r the man. definately buy again. Will go 10 more times from don smith. Don don don. U r the man. More

customer service is nice. people are great and they understandwell.service is great.he is very proffenational. he is always ready to help.if you want to buy car go there. understandwell.service is great.he is very proffenational. he is always ready to help.if you want to buy car go there. More

Overall very satisfied with everyone I dealt with throughout my used car purchase. Although I had some issues post sale that needed to be cleared up, Adrian (General Sales Manager) and Ankeet (Servi throughout my used car purchase. Although I had some issues post sale that needed to be cleared up, Adrian (General Sales Manager) and Ankeet (Service Manager) we very helpful and resolved all of my concerns. Looking forward to the new dealership! Thank You, Matt West More