Elgin Toyota

Gary answered our questions very clear and easy understand. We were treated extremely well, like a guest would want to be treated and feel very friendless from all employers. understand. We were treated extremely well, like a guest would want to be treated and feel very friendless from all employers. More

Elgin Toyota stood out to me, they provided all the details with the price of the car. in addition to the list price they provided a breakdown of all the other costs (new plates, county Fees, Taxes, an details with the price of the car. in addition to the list price they provided a breakdown of all the other costs (new plates, county Fees, Taxes, and all the rebates that are applied) and the out the door price (which is something that the other dealerships in the area had not done). The price they initially offered was the best deal (and 200 cheaper than the next dealership's price). I never felt pressured into anything. they didn't try to bump me up into a different model of the car. overall I'm pleased with my purchase and I definitely would recommend this dealership. More

We were looking for a new vehicle for our son, Alex. He had just graduated from college and will be attending law school next fall. We had a limited budget to work with but wanted to make sure his next veh had just graduated from college and will be attending law school next fall. We had a limited budget to work with but wanted to make sure his next vehicle had a high safety record and low cost of ownership. We visited many dealerships over a two week period with mixed results. Don Smith did an outstanding job providing us with the information we needed and getting us an agreement that would fit Alex's budget. At no time did we feel any pressure during the decision process. Don, Adam and Mike made our lease of a Corolla a pleasant experience. If you are in the market for a Toyota, Alex and I highly recommend stopping by Elgin Toyota. Everyone at the dealership was friendly and great to work with. Bernie Kembitzky More

I recently bought a 2014 Toyota Corolla. I was very picky with exactly what kind of car I wanted. I wanted a S Premium in White. The car was very hard to find, but both the sales representative and the mange with exactly what kind of car I wanted. I wanted a S Premium in White. The car was very hard to find, but both the sales representative and the manger did everything they could to find it for me. They got in from over 400 miles away. I am so happy with the car, and the service I received from them. I will be returning to Elgin Toyota for all my car needs in the future. I would highly recommend this dealership to anyone looking to buy a car! More

I used the Consumer Reports online new car bidding service for the first time, and Elgin Toyota came up with a very competitive bid. It was enough to make it worth a 70 mile drive to go there, to see service for the first time, and Elgin Toyota came up with a very competitive bid. It was enough to make it worth a 70 mile drive to go there, to see if the deal was real. Once there, I met with Robert Jacob. I was quite impressed. He took the online bid and made it happen! No games, no pressure to sell up or add options. Robert was professional, courteous, efficient, and friendly throughout. He got me a fair trade-in for my old 2000 Corolla and then we closed the deal. That was a Saturday. By Monday Robert called to tell me they located a new car exactly per my requested features and model. By Tuesday I was picking up the car. The delivery was smooth. It concluded with Robert showing me some of the new features of the car and a short ride to check it out. All things were in order and left happy. I would recommend Elgin Toyota, their on-line team, and in particular would recommend closing the sale with Robert Jacob. More

I bought 2013 Highlander one day before Thanksgiving. Although I accidentally met him without any advance information or appointment, I had a very good experience with him. He was so kind, generous, and Although I accidentally met him without any advance information or appointment, I had a very good experience with him. He was so kind, generous, and sincere to me in spite of my poor English. I am so happy now with my new car! I highly recommend him. :) More

My husband and I inquired about a specific vehicle online. The query was answered quickly by Erica and followed up with a phone call. Other questions were answered by Erica quickly as well. Another online. The query was answered quickly by Erica and followed up with a phone call. Other questions were answered by Erica quickly as well. Another local dealer never answered our online inquiry. Next we made an appt with the dealer to see the vehicle we were interested in and when we arrived we were waited on immediately. We were treated extremely well, like a guest would want to be treated. All of our questions were answered and we were not pressured or "sold" anything. We left with the vehicle we chose at a price less then we expected to pay. My husband and I would highly recommend this dealership to anyone we know. More

I had such a positive and amazing experience at Elgin Toyota. Mike Herbert was so nice, informative, and helpful. The color car I wanted was not available on the lot but he and Carlos Galvez worked hard Toyota. Mike Herbert was so nice, informative, and helpful. The color car I wanted was not available on the lot but he and Carlos Galvez worked hard to locate the car I wanted. The car was delivered in a timely manner and the communication was excellent as I was continually informed of the progress. Mike is not only experienced, but he always had a big smile and was extremely patient, generous and accommodating. Without a doubt, I would highly recommend him to family and friends. Even though there is a closer dealership to me, I will continue to give my business to Elgin Toyota. More

I had been in the Market for a couple months looking specifically for a Toyota FJ Cruiser. So I had done a lot of homework and was watching lots of dealerships waiting for the right look and price. specifically for a Toyota FJ Cruiser. So I had done a lot of homework and was watching lots of dealerships waiting for the right look and price. I am from Wisconsin, so when I saw several good looking vehicles in the Greater Chicago area, we put together a road trip to go see them. The first place we stopped was Elgin Toyota. I was first struck by the enormous inventory they had on hand, only to find out that what I saw was only half of what they had available (remote lot). The next thing I noticed as we walked up to the showroom was the friendliness of everyone. Yes I know they get paid to be friendly, but it was much more genuine than that. We had spoken to Augie Celaya earlier in the day about the vehicle, what a pleasure this young man is to work with. We had driven a Cruiser earlier in the month at another dealership and the pitch from the rear seat was annoying enough that we left. Not the case here, no push, just quiet, a few directions, info when we asked. Let me drive the vehicle. This was a 2012 and was in immaculate condition and the sticker was no shock. It had about everything I wanted except remote start, not a biggie. I may have stopped right there but not going to see the other vehicles could be recipe for buyers remorse. So we continued on our road trip and visited two other dealerships, the vehicles were nice, and the prices not far off. I was glad we went as it confirmed to me that the staff and vehicle at Elgin were probably right for me. So to make a long story kinda short... we went back sat with Augie, bargained and had some great conversation and laughs. When it came down to it we were not pressured for extended warranties or other extras, just made aware. I had a 2010 Elantra to trade and I don't think I could have got more for it anywhere. We drove away that night in the Cruiser, very pleased. Buyers remorse, whats that? I would recommended Elgin Toyota and Augie to any one looking for a good deal on a new or used vehicle. BTW. the remote start I wanted, Augie called me a week later, the second set of keys had been returned by the previous owner and there was a remote start with it... perfect ending to to perfect purchase. Thanks Elgin, Thanks Augie! More

Bought a used car from Frank Cruz who was a good salesman not too pushy and good service. However after closing the deal with finance, keys appeared to be lost. In walks Tom Morris, Assistant Service Manager not too pushy and good service. However after closing the deal with finance, keys appeared to be lost. In walks Tom Morris, Assistant Service Manager, Tom found the keys within a minute or 2 and we were on our way. 2 days later we found some issues with the car (check engine light, car bought as is) that needed somewhat potential expensive repairs. Back to the dealer we went, Tom Morris was there to greet us and we left the car. After service looked into the problems we needed what I am sure is well over $1,000 in repairs, we had driven the car only 10-15 miles. After 1 day in the shop Tom called and assured us the car would be taken care of and they had already started to take the engine apart for repairs. Several days went by and we talked to Tom on a daily basis and he assured us this would be taken care of. When we picked up the car, things were actually taken care of well beyond my expectations. I don't usually write reviews but Elgin Toyota, Tom Morris and the service team were outstanding, standing by the product they sold. I have had great service at other Elgin dealers over the years but Elgin Toyota was outstanding, will be back in a year or so to look at a new car for me. More