Elgin Toyota
Streamwood, IL
Filter Reviews by Keyword
By Type
Showing 1,060 reviews
I tried this car buying service called CarBargains that contacts several dealers in your area and gets them to compete against each other for your business. I received 7 bids from dealers in the Chicagola contacts several dealers in your area and gets them to compete against each other for your business. I received 7 bids from dealers in the Chicagoland area and Elgin Toyota was the low bidder at $1,350 below invoice. I called Erica Mason on a Monday morning and told her I wanted a green Sienna XLE with AWD. They didn't have one in stock, but were able to trade for one with the dealer in Joliet. Erica sent me an itemized "out-the-door" price then and I saw that it was consistent with the markdown they had agreed to with CarBargains. I gave them a credit card number for deposit and they had the minivan in Elgin a few hours later. My wife dropped me off there that evening and I explained to Patrick Ellis that expediting the purchasing process for me would guarantee that I would give only the highest marks on the Customer Satisfaction Index survey from Toyota. He did his best and after filling out some paperwork and checking out the minivan, I found myself sitting in the finance office with Robert Soto. It didn't take him long to get me through the rest of the paperwork and I was out the door. I declined on all options, accessories, and extended warranties and was glad that they did not try to pressure me into buying them. All in all, I only spent about 30 or 40 minutes at the dealer for the entire transaction and can't imagine getting a better deal. I will never buy a car the foolish way again. Thanks CarBargains and Elgin Toyota. Most of all, thank you Lord Jesus for your great wisdom, mercy, and grace. More
After visiting 3 other Toyota dealers with less than satisfying results, I talked with and then visited Elgin Toyota. I had done a significant amount of research prior to talking to the dealers I visite satisfying results, I talked with and then visited Elgin Toyota. I had done a significant amount of research prior to talking to the dealers I visited. My negotiations with Elgin were straight forward and smooth. Elgin went above and beyond to get me the exact vehicle I wanted. I currently have 3 Toyotas in my driveway, and the next time I am shopping for a Toyota, Elgin Toyota is at the top of my list. More
We just bought our second new car from Elgin Toyota yesterday, we came back to Elgin Toyota because if their friendlyless and their willing to work with you to get you the best deal. In 2012 we bought yesterday, we came back to Elgin Toyota because if their friendlyless and their willing to work with you to get you the best deal. In 2012 we bought a brand new Camry and we feel like we got the best deal possible, last night we bought a brand new Sienna, and we also feel like we got an excellent deal. We will definatly continue to buy and recommend Elgin Toyota to friends and family. More
Don Smith/Sales was very professional and provide top quality service, he made the buying experience very pleasant. in general Elgin Toyota has been my top choice to buy my cars and the only service cent quality service, he made the buying experience very pleasant. in general Elgin Toyota has been my top choice to buy my cars and the only service center that works on my cars because they do an excellent job More
They attracted me to their dealership with an attractive price. Found the vehicle I wanted with the exterior and interior of my choice. They had to drive in my Prius V from Missouri and charged me only the price. Found the vehicle I wanted with the exterior and interior of my choice. They had to drive in my Prius V from Missouri and charged me only the half price for the Transportation. I went to them when I have another Toyota dealership at a walking distance from my home. It cannot get better than this. More
The staff was friendly and helpful. Despite some price reductions, I still felt as though the prices were reasonably high. The most difficult part was that I was receiving different or conflicting inform reductions, I still felt as though the prices were reasonably high. The most difficult part was that I was receiving different or conflicting information at times. For example, at my first visit, I was told that my trade-in vehicle would be worth between $2,900-$3,500. However, at the first price offer I was given to purchase a car, I was only offered $1,000 for my trade-in. Ultimately, I was only given $2,500, and I was told that I was given way more than I should be for the trade-in. Then, after I had selected a vehicle and we had an agreed-upon price, it took a long time to wait for a finance manager, which I understand was atypical, since so many of them were out (some sick). It was Jan. 2nd. It was nice that one of the sales managers (Mike) told me to go home, since I had my kids with me, and we had been waiting a long time. We set up a different time to come back, but that was a hassle, of course. Also, I had been told at first that I could come back to finish the process on Jan. 4th, but then in conversations with other sales managers, it went back and forth as to whether my vehicle would be ready by Jan. 4th or not. Ultimately, it was. Augie worked hard and tried to help me as best he could with the sales managers. Prior to purchasing a new vehicle, I had thought I had offered a very fair deal on a used car (2013 Sienna), but the sales managers could not come to an agreement with me. More
Gary answered our questions very clear and easy understand. We were treated extremely well, like a guest would want to be treated and feel very friendless from all employers. understand. We were treated extremely well, like a guest would want to be treated and feel very friendless from all employers. More
Elgin Toyota stood out to me, they provided all the details with the price of the car. in addition to the list price they provided a breakdown of all the other costs (new plates, county Fees, Taxes, an details with the price of the car. in addition to the list price they provided a breakdown of all the other costs (new plates, county Fees, Taxes, and all the rebates that are applied) and the out the door price (which is something that the other dealerships in the area had not done). The price they initially offered was the best deal (and 200 cheaper than the next dealership's price). I never felt pressured into anything. they didn't try to bump me up into a different model of the car. overall I'm pleased with my purchase and I definitely would recommend this dealership. More
I recently bought a 2014 Toyota Corolla. I was very picky with exactly what kind of car I wanted. I wanted a S Premium in White. The car was very hard to find, but both the sales representative and the mange with exactly what kind of car I wanted. I wanted a S Premium in White. The car was very hard to find, but both the sales representative and the manger did everything they could to find it for me. They got in from over 400 miles away. I am so happy with the car, and the service I received from them. I will be returning to Elgin Toyota for all my car needs in the future. I would highly recommend this dealership to anyone looking to buy a car! More
We were looking for a new vehicle for our son, Alex. He had just graduated from college and will be attending law school next fall. We had a limited budget to work with but wanted to make sure his next veh had just graduated from college and will be attending law school next fall. We had a limited budget to work with but wanted to make sure his next vehicle had a high safety record and low cost of ownership. We visited many dealerships over a two week period with mixed results. Don Smith did an outstanding job providing us with the information we needed and getting us an agreement that would fit Alex's budget. At no time did we feel any pressure during the decision process. Don, Adam and Mike made our lease of a Corolla a pleasant experience. If you are in the market for a Toyota, Alex and I highly recommend stopping by Elgin Toyota. Everyone at the dealership was friendly and great to work with. Bernie Kembitzky More