Elgin Toyota

Prompt and responsive dealership I reached out to Elgin Toyota because they had the model of car we wanted. They made it easy for us to narrow down and buy the car we liked including I reached out to Elgin Toyota because they had the model of car we wanted. They made it easy for us to narrow down and buy the car we liked including a test drive, features explanation, finances options etc. I had been to another Toyota dealership and they were nowhere near as responsive to our needs as Elgin Toyota. I would recommend them to friends and family. More

best experience ever I went there about a month back and i was immediately greeted by Rob whom took care of the service process. He throughly explained everything and was I went there about a month back and i was immediately greeted by Rob whom took care of the service process. He throughly explained everything and was very curteous. The service director ankeet came and made sure everything was running smooth and we were happy. I felt my business was more then appreciated and it was a nice feeling. I have had terrible dealings with lombard toyota where i intially purchased the vehicle. I wish i went to Elgin Toyota and thanks to those great employees i will continue to bring my business there More

Surprisingly My Best Dealer Experience Marlon and Erica were seriously a pleasure to deal with. The negotiation was done before I stepped foot in the dealership. I got a great deal, a great Marlon and Erica were seriously a pleasure to deal with. The negotiation was done before I stepped foot in the dealership. I got a great deal, a great car, and excellent service. I know this sounds like an ad, but I would recommend you to try them for yourselves. The only thing negative I have to say is waiting for finance took forever. I know I will definitely deal with Marlon again. Even the GM came out and said hi(forgot his name). Kudos to the team for the best car buying experience I have had. More

Mr. Don Smith - Professional, experienced, respectful and helpful. Overall a 5 star (*****) salesman Thank You Mr.Smith This is my 2nd time pur helpful. Overall a 5 star (*****) salesman Thank You Mr.Smith This is my 2nd time purchasing from Elgin Toyota and would consider them again in the future. More

Job well done!! Working with Tom Licata was an enjoyable excellent experience. It is so nice to work with someone who is humble, knowledgeable and not pushy. We already own a Toyota Camry and LOVE it, now excellent experience. It is so nice to work with someone who is humble, knowledgeable and not pushy. We already own a Toyota Camry and LOVE it, now we are leasing our second one. Erica Mason was very helpful with her internet sales service when we phoned for a price. Actually, her leasing price was what brought us into the Elgin location. Once Tom took over I knew this was where we wanted to do our business. It was informative, painless and best of all in our price range. Thanks to all who helped make this such a smooth transaction. More

I had an excellent experience at Elgin Toyota. Tom Licata was extremely professional and provided phenomenal assistance. I would recommend Elgin Toyota to anyone I know including my family, was extremely professional and provided phenomenal assistance. I would recommend Elgin Toyota to anyone I know including my family, More

I bought a Toyota rav way cheaper than I could find at other dealers don smith even picked me up in the morning cause I had no way to get to dealer its over a hour away there was no b.s or any pressure iv other dealers don smith even picked me up in the morning cause I had no way to get to dealer its over a hour away there was no b.s or any pressure iv been buying new cars since 1982 this was the first time I truly knew I got a great deal and top service. More

We bought a Prius V 2 years ago from Elgin Toyota and were very pleased with the sales experience. We like this dealership so much that we bring our car there for service, even though we live in Chicago were very pleased with the sales experience. We like this dealership so much that we bring our car there for service, even though we live in Chicago. Everyone is very friendly, knowledgeable and responsive. When it came time for a 2nd purchase, we returned to Elgin Toyota. We purchased a Prius C last week. The sales experience was great (with one exception I will note below). Gary Doty is so nice and easy to work with--maybe the friendliest car salesperson we've ever dealt with. We wanted to trade in our Subaru Forester, but were concerned that the offered price would be too low (based on what we received for our last trade in and knowing that dealers typically do not pay much for trade in's). Knowing this, we took our car to CarMax first, to see what they would offer us. Elgin offered less than half of the CarMax price. When we showed Gary the written offer, he pushed for us to get only slightly less than the CarMax offer for our trade in. We accepted it as it was much easier than driving back to CarMax. The only minor issue with this purchase was Gary was not very familiar with the Prius C. It is understandable (I guess) given it is a relatively new model, and they haven't sold many of them. For example, he told us it had a back-up camera, and only after I read the written materials closely right before the purchase did we find out it did not. As this was an important feature, I would have been really angry to find this out post-purchase. Luckily we were able to have it installed (for an outrageous $800.00). I blame Toyota for not having this feature in this car (it is standard in Australia)! but the sales team should know these things. Also, when we bought our Prius V, someone (not the saleswoman) sat with us in the car and explained some of the features, and programmed things for us such as the GPS/home feature, entune system, etc. Gary did try to do this, but obviously wasn't familiar and was unable to. We had to spend some frustrating time doing this ourselves. I don't know if it was because this was a less expensive model that they didn't have their expert sit with us like last time or why this was the case. Having said that, this was only a minor detraction from a near perfect car buying experience. We will happily continue to bring both our cars to Elgin Toyota. More

Don Smith is great. He was not pushy or aggressive, looked up and found multiple cars for us and then quickly got the car that we were looking for. We had a fantastic experience. looked up and found multiple cars for us and then quickly got the car that we were looking for. We had a fantastic experience. More

This was the best car-buying experience of my entire life! Erica helped us negotiate a great price (couldn't be beat by any other Chicagoland dealer) via email and had everything ready so that we could life! Erica helped us negotiate a great price (couldn't be beat by any other Chicagoland dealer) via email and had everything ready so that we could be in and out of the dealership - WITH MY NEW HIGHLANDER! - in 90 minutes. All of Erica's commitments on price were honored without question, and Moe did an excellent job of getting us through the process in record time. I will spread the word about Elgin Toyota. Thank you all! More