Elgin Toyota

Made things right Had a differing of opinion on what happened on a price of a car. In the end they made things right. Classy dealership, that honored an advertised pr Had a differing of opinion on what happened on a price of a car. In the end they made things right. Classy dealership, that honored an advertised price. More

Car Lease This is my 9th Toyota lease. Two I believe through this dealership. All I can say honestly was that my recent car lease on Dec 12, 2014 went great. This is my 9th Toyota lease. Two I believe through this dealership. All I can say honestly was that my recent car lease on Dec 12, 2014 went great. The two individuals I dealt with were very professional and courteous. They accomplished getting the best deal for me for a second time in three years. The Sales Professional contacted me a few times to come on in and see what they could do for me. I wasn't sure I wanted to trade in my existing lease for another lease so soon, but when the Sales Manager also contacted me, I thought I would give it a shot. Nothing to lose at this point. I was happy with my existing lease and no need to turn it in at this time. But I received such a good deal I think, I could not and would not pass the opportunity up. I can't say enough of how decent Don Smith, my Sales Professional treated me. The Sales Manager as well. I will continue to deal with this dealership and see them again in three years. More

Go to Northbrook Toyota instead Pleasant enough until you decide you're interested. Negotiations are extremely high pressure, no budging off price and they try to inflate the price Pleasant enough until you decide you're interested. Negotiations are extremely high pressure, no budging off price and they try to inflate the price with a lot of add ons. Beware they don't do their own paperwork; they outsource it to a third party so you have to give a lot of personal information and money that isn't necessary with other dealerships who do their own. We went to Northbrook Toyota and got a great car at a fantastic price from a wonderful sales guy. Financing was a breeze. They even repaired two dents in the car at their expense. Picked up the car two weeks later because they wanted to make sure the car was perfect, and drove off. We love the car, the deal we got, and their customer service. More

Overall great experience After looking at several types of minivans, we settled on the Toyota Sienna. Elgin Toyota has great employees who kept in touch during our search, wer After looking at several types of minivans, we settled on the Toyota Sienna. Elgin Toyota has great employees who kept in touch during our search, were knowledgeable about our options and helped us through the process. We settled on an XLE, and are very happy with the car, the service we received and the price we paid. More

Great experience! We traded in our 2011 Prius for a 2014 Prius V. Erica was great to deal with to help achieve a great online deal. Girish was very friendly and made We traded in our 2011 Prius for a 2014 Prius V. Erica was great to deal with to help achieve a great online deal. Girish was very friendly and made the buying process a pleasure. Carlos was able to work with us to stay on budget. Everyone went out of their way to make us feel comfortable and actually excited to purchase a car instead of stressed. I would definitely recommend Elgin Toyota for your next purchase! More

LOVE ELGIN TOYOTA We love Elgin Toyota, this is the 4th car that we are buying from Elgin Toyota. Their sales representative are exceptional. On Saturday August 23rd , We love Elgin Toyota, this is the 4th car that we are buying from Elgin Toyota. Their sales representative are exceptional. On Saturday August 23rd , we bought a Rav4 from Elgin Toyota, and we had the pleasure to work with Otavio De Assis. He was very helpful and very pleasant. When we got there we were almost certain that we will not buy anything since we visited two other Toyota dealerships and the customer service was horrible! Otavio was ready to show us anything we want and was not pushy when we said that we did not like what he saw, as we were walking out the manager came up to us and said that if we are willing to work with them and let them show us another car close to what we want they will work with us a give us a great price! They did what they promised and exceeded out expectations and most importantly we love our car!!! We recommend them to everyone !!!Ask for Otavio when you go there he is one of their top sales representatives! He will find what you are looking for! We are definitely going back to them for our next car purchase! More

Great deal! We used the True Car buying service and were very pleased at how hassle-free it was. I discussed the certificates I had from nearby dealerships with E We used the True Car buying service and were very pleased at how hassle-free it was. I discussed the certificates I had from nearby dealerships with Erica, and we agreed on a price. Later that day, we were met by Otavio at the door. He spent a lot of time with us and went over the Prius V in detail. There was no haggling over the price, although we did have to hear the sales pitch for the detailing package and floor mats. They brought out our ideal car from Chicago as we waited. Definitely a great way to buy a car and a great place as well Looking forward to their coming move, which will put them very close to us for service. More

Awaiting information I am currently awaiting further information from this dealership to accurately represent them in this review. Please check back in one week for furthe I am currently awaiting further information from this dealership to accurately represent them in this review. Please check back in one week for further information. Most people were pleasant- we will wait to see what happens to decide whether we purchase Toyota again before winter. More

Sale Experince I had a great experience there with purchasing my car, the Toyota Prius, and especially with Michael Yorty, that went above and beyond to meet my expe I had a great experience there with purchasing my car, the Toyota Prius, and especially with Michael Yorty, that went above and beyond to meet my expectations. He was friendly and knowledgeable and more that anything was patient. Imran was very nice as well, he did the financing documentation and he was very professional and patient as well. More