Elgin Toyota

Great service Darryl (sp?), my service rep, went above and beyond. Having had not one but two bad experiences at another area Toyota dealership, I was hoping for Darryl (sp?), my service rep, went above and beyond. Having had not one but two bad experiences at another area Toyota dealership, I was hoping for better and got the best! Unless I'm out of town, I won't go anywhere else for service! More

Very first time visit there and excellent selection of cars! I got the car I wanted at a great deal. I am very pleased with my purchase. Our sales guy was super helpful and very patience. He was honest and truth I got the car I wanted at a great deal. I am very pleased with my purchase. Our sales guy was super helpful and very patience. He was honest and truthful and looked out for the best of my interest. Our finance guy was also truthful and worked with us. I was very pleased with the experience because I felt at ease and not pressured into buying a car. The atmosphere was great. All staff is very friendly and helpful. I would recommend this dealership to anyone. More

Excellent Service We had a check engine light on in our car and Jeff was very helpful and took great care of us! Will definitely use them in the future for all our ser We had a check engine light on in our car and Jeff was very helpful and took great care of us! Will definitely use them in the future for all our service needs. More

I visit there for the first time and I am really very happy. I got the car which I want and that also at my price. Also got an awsome service. I really have an amazing experience. I recommend everyone to go here I got the car which I want and that also at my price. Also got an awsome service. I really have an amazing experience. I recommend everyone to go here. More

Scam artist Told they had a vehicle, drove 60 miles to see it. When i showed up they did not have the vehicle i was interested in. Told they had a vehicle, drove 60 miles to see it. When i showed up they did not have the vehicle i was interested in. More

The service department is the worst. DONT GO THERE THEY ARE THE WORST FOR SERVICE.Recently moved to Elgin. If there is an option for ZERO stars for this review. Elgin Toyota would get a z DONT GO THERE THEY ARE THE WORST FOR SERVICE.Recently moved to Elgin. If there is an option for ZERO stars for this review. Elgin Toyota would get a zero rating. The service guys are crooks. I call in and made an appointment for an oil change with a coupon. Over the phone, the service rep stated that they would honor the coupon from another Toyota dealer. When I got there they would not honor the coupon and stated that I would need a list of repairs ($350) for my vehicle. It is an inconvenience to drive an hour for an oil change, but it is worth it. Grossinger North Toyota is the BEST? More

SCAM ARTISTS Scam Artists !!!! Avoid this place at any cost. Save your hard earned money. Just bought a 2017 Corolla LE from this dealership today. We agreed o Scam Artists !!!! Avoid this place at any cost. Save your hard earned money. Just bought a 2017 Corolla LE from this dealership today. We agreed on a final price after a test drive. During the test drive the salesman pointed out features such as Michelin tires and rear bumper protection option on the car. When I got home discovered that tires were not Michelin but Toyo and there was no rear bumper protector on the car. I came to realization that they had sold me a different car than the one I test drove. There was also oil spot on the passenger door which I didn't notice until close inspection. I called the dealership with in an hour and they acknowledged that they sold me a different car, however they never told me they swapped the car on me during transaction. The manager (Bob) refused to make things right and told me I already got a great deal. They will not be doing anything. What a difference few hours make. Their behavior changed 180. Avoid this place at any cost !!!Buy from this dealership at your own risk !!! More

Very disappointed of the product they sell Terrible customer service my wife and I bought a 2011 odyssey a month ago and already spent in a new battery because the one that had not served also Terrible customer service my wife and I bought a 2011 odyssey a month ago and already spent in a new battery because the one that had not served also pay aligment supposedly the cars they have are inspected is lie I went to the dealer to talk to the supervisor Moe Mustafa me Said that I could not help that when I was given 10 days ago was good the car would not recommend or my worst enemy to buy at this dealer More

Way too pushy and phony; typical car shark. Went in to look during the factory sale. I didn't disclose I had other been to other dealers for prices. He didn't give me a price near the others, Went in to look during the factory sale. I didn't disclose I had other been to other dealers for prices. He didn't give me a price near the others, until I told him., and then he was willing to match. But seemed very phony and cagey in things he said. Decided against it, especially after finding tons of nightmare reviews on Yelp. And like here, most all negative reviews are given a scripted, generic answer by a Jenni Tuton. Clear she is assigned to comb the Yelp reviews to do damage control. More

Nice people to work with, Thanks! I got my Rav4 recently and it was nice working with Kyle and Bob from Sales. They are friendly and very professional. It's worth that I choose to visi I got my Rav4 recently and it was nice working with Kyle and Bob from Sales. They are friendly and very professional. It's worth that I choose to visit this dealership where I got a good deal on pre-owned car. Thank you. More