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Elgin Toyota

Streamwood, IL

4.8
1,061 Reviews

1600 W. Lake St.

Streamwood, IL

60107

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Showing 1,061 reviews

March 13, 2021

Moby was a great consultant.It was my first car and I really needed help the whole process. He broke it down so well and made me feel really comfortable in my buying experience. I recommend everyone ask More

by Farahmehmood31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mobyzuberi
Mar 16, 2021 -

Elgin Toyota responded

We cannot thank you enough for your wonderful review of Elgin Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

March 02, 2021

I had a very pleasant experience with my recent car purchase. Pete Molina was an upbeat and very friendly salesman. I would recommend Elgin Toyota to my friends and family. More

by MW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Keissami, Pepito Molina
Mar 04, 2021 -

Elgin Toyota responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Pete was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

February 11, 2021

Dishonest, opaque and shady business model.Stay away Dishonest, opaque and shady business model. Stay away and don't fall for the trap of needing to buy the "Pro pack" aka "Pathetic Pack". Not worth More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Keissami
Feb 16, 2021 -

Elgin Toyota responded

We acknowledge your review and are currently looking into the events you’ve detailed.

February 01, 2021

Jun was very helpful and very kind!! He spent a lot of time helping us in finding our car. We are very happy with our purchase! More

by moonchild196669
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Ambrose
Feb 03, 2021 -

Elgin Toyota responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jun was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

January 17, 2021

Mr jun suello,doent have full knowledge of any offer and when I asked him about final price of highlander he told me he will let me know, and before i go ahead of any offer i asked him about finance % and h More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jun suello, Robert Soto, Tom Palm, Michael Quigley
Jan 20, 2021 -

Elgin Toyota responded

Bob, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

January 14, 2021

I spoke to and dealt with Jun Suello. He was friendly and straightforward with me about the car I was interested in. I inspected the car with a fine tooth comb (in my opinion), and he explained the Toyota in More

by Bkbroiler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun Suello, Robert Soto, Jen Rivera
Jan 15, 2021 -

Elgin Toyota responded

Thank you for your great review! We're glad to have Jun on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

Jan 16, 2021 -

Bkbroiler responded

It's all true.

January 13, 2021

nice dealership, friendly staff. i like the dealer ship. It is nice to shop at elgin toyota. their service is also very trust worthy. I will recommend to others too. More

by baba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Siril Verma, Imran Aneesuddin
Jan 15, 2021 -

Elgin Toyota responded

We cannot thank you enough for your wonderful review of Elgin Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

December 31, 2020

Found the car on the internet at Elgin Toyota. There was no pressure to purchase. We were happy with Michael Martinez and Bob Kelessami who worked with us on the price of the car. A very pleasant experien More

by awolff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Martinez, Bob Keissami
Jan 05, 2021 -

Elgin Toyota responded

Thank you for the excellent review! It is great to know that we were able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

December 28, 2020

Was very helpful in finding me a car! I did not feel rushed to buy a car. Was able to get the car that I wanted. More

by kenishaallen14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Barroso
Dec 30, 2020 -

Elgin Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

December 21, 2020

We just bought a car from this dealer. We were a bit hesitant to go here due to the Yelp & DealerRater reviews, but they had a car we were interested in so we gave them a chance and glad we did. We wor More

by efm
Recommend Dealer
Yes
Employees Worked With
John Savodge
Dec 23, 2020 -

Elgin Toyota responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

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