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Elgin Toyota

Streamwood, IL

4.8
1,061 Reviews

1600 W. Lake St.

Streamwood, IL

60107

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Showing 1,061 reviews

January 13, 2022

Horrible horrible experience! Stay away from this dealership! Rude and liars salesman and managers who force you to buy the extended warranty. They list the car at one price and then they move the pr More

by Georgiana.resteman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Schramm Jr., Ricky Ambrose
Jan 14, 2022 -

Elgin Toyota responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

January 08, 2022

Contacted this dealership about a new 4Runner on there web site. The staff confirmed that the vehicle was available, however they demanded that I come to the dealership to negotiate the purchase. Even aft More

by Pbkc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Imran Aneesuddin, Ricky Ambrose
Jan 11, 2022 -

Elgin Toyota responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

January 07, 2022

Jun Suetto was very good. He was personable and patient. We bought a car from him. Nice guy! His boss is Siril. Thanks so much More

by dspersaud53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun Suelto
Jan 11, 2022 -

Elgin Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

January 03, 2022

excellant communication between buyer and seller.car as described in ad, possible pending sale maybe More

by davida0207
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
cynthia campos
Jan 06, 2022 -

Elgin Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

December 28, 2021

The sales representative, Jun Suello, was very helpful for assisting us find the auto which suited our financial abilities. He did not mind giving all the.optio no s until we found what was right for us. More

by pagayuc
Recommend Dealer
Yes
Employees Worked With
Jun Suello
Dec 30, 2021 -

Elgin Toyota responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

November 26, 2021

Looked up online from Dayton, Ohio. Called and spoke with Elgin Toyota's sales team. They told me the price and said there were no reserves, so I had to come all the way down there just to buy it. I asked fo More

by Jon J
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Ambrose
Nov 30, 2021 -

Elgin Toyota responded

We acknowledge your review and are currently looking into the events you’ve detailed.

November 24, 2021

Beware they charge more than what the sticker on the car says. The salesman tried and kept pushing this “protection plan” for 4 grand. We declined it and asked for the price without it. He said he would co More

by mike
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pepito Molina
Nov 29, 2021 -

Elgin Toyota responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

November 06, 2021

STAY AWAY FROM THIS PLACE. I fully understand the current product shortage in all areas of our world right now. I only wish I had read these reviews prior. What a classic, old school nasty pla More

by Janet
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Pepito Molina
Nov 16, 2021 -

Elgin Toyota responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

October 24, 2021

There is one thing I see as a common issue here in the negative reviews and that is Bob. We were already to purchase a car today. Had the price of the vehicle filled out the credit application and then th More

by Jennifer m
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Keissami
Oct 26, 2021 -

Elgin Toyota responded

Our team has acknowledged this review.

October 08, 2021

Stay Away From this dealership Shady Tactic’s. Before even going there I made sure and asked for all itemized numbers and even asked is there any other packages that are associated with the vehicle. Was More

by Kamran
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Keissami, Pepito Molina
Oct 12, 2021 -

Elgin Toyota responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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