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Elgin Toyota

Streamwood, IL

4.8
1,061 Reviews

1600 W. Lake St.

Streamwood, IL

60107

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Showing 1,061 reviews

November 11, 2022

Great dealership very happy we bought many cars from the place Salesman Marllon was very helpful and honest he is always available for anything we need Great dealership More

by Pawel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlon Poole
Nov 15, 2022 -

Elgin Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

November 07, 2022

Don't walk away from Elgin Toyota. ...RUN! I spent 3 days discussing the new 2023 Toyota Sienna with the BDC department. Andrea sent me two of the exact same car with matching MSRP $ More

by jmcmahon15
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Keissami
Nov 14, 2022 -

Elgin Toyota responded

We acknowledge your review and are currently looking into the events you’ve detailed.

October 16, 2022

Great people and facility to service your Toyota! !the dealership is very nice and clean and well organized! More

by Juergen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie service writer
Oct 18, 2022 -

Elgin Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

September 20, 2022

Elgin Toyota staff are fantastic to work with. Mike and Imran made buying my car a enjoyable experience. Love the staff and love my car!!@ More

by ruth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schramm Jr, Imran Aneesuddin
Sep 22, 2022 -

Elgin Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

August 29, 2022

Overall okay experience. Typical dealership tactics, but not over the top. VERY aggressive about not taking outside financing, pushing cash grab add-ons like VIN etching ($29 More

by Dan P
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Siril Verma, Bob Keissami
Sep 06, 2022 -

Elgin Toyota responded

Our team has acknowledged this review.

August 27, 2022

Very good place. Sam Kim and Imran helped me alot for buying nee car. They always keep in touch untill I got my car. 100% recomanded More

by karanpatel10229
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Imran Aneesuddin, Sam Kim
Aug 30, 2022 -

Elgin Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

August 21, 2022

I was very excited to purchase a vehicle from this dealership. I still have not purchased the vehicle but was already charged $2000 of stuff I dont need (like protecting packages, and some car safety More

by Eduardo Rubio
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moe Jahanban, Jon Franklin, Moe Mustafa
Aug 21, 2022 -

Eduardo Rubio responded

I would like to add that the $2000 was a lie... they are trying to shove $4807 on top of the msrp of the car. Crazy dishonest business practice. I will be trying to fight my deposit so i can get out of this purchase.

August 12, 2022

Willing to negotiate during a low inventory market. Contacted me immediately when a car was available. Listened to my concerns. More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manoj Choradia
Aug 16, 2022 -

Elgin Toyota responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

July 09, 2022

Me encantó la primera revision de mi vehículo que tuve hoy Julio 08 del 2022 el señor Brendo me atendió excelentemente bien y muy amable ante todo y en español se los recomiendo en servicio mi vehículo q More

by Milagros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendo
Jul 12, 2022 -

Elgin Toyota responded

Muchas gracias! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

June 29, 2022

They sold me a vehicle that had dry rotted tires! The place where I went to get new tires told me I was lucky I didn’t have a blow out!!! More

by Acarbo1025
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Imran Aneesuddin
Jul 01, 2022 -

Elgin Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

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