Elgin Toyota
Streamwood, IL
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Toyota is the best when it comes to service and customer relations. I have been a customer for over 30 years and they are excellent in what they do. Toyota does not change regardless of economy, sales or er relations. I have been a customer for over 30 years and they are excellent in what they do. Toyota does not change regardless of economy, sales or era. Thank you Toyota for representing the car industry. More
Front tires at 4/32nd tread depth. Unsafe. Dealer would not replace for free. Quoted $1000 for 2 new tires. ( Outrageous ) Didn't purchase. Went to Belle Tire and purchased out of poc Unsafe. Dealer would not replace for free. Quoted $1000 for 2 new tires. ( Outrageous ) Didn't purchase. Went to Belle Tire and purchased out of pocket. Forced to purchase VIN etching for $299 or no deal. No info provided for Phantom Footprints Upgrade 5000 VIN etching. No website for this company.Etching in no way prevents a car from being stolen. Pure profit for the dealer. Had to sign documents showing I did not want any of the "add-ons" ( Fabric and paint protection, GPS Tracking, Ceramic coating, extended warranty, wheel and tire protection - wheels were already curb rashed severely, etc... ) pushed by the dealer. If the add-ons are not part of the purchase price ( non-negotiable ) then why does the buyer have to sign a document showing refusal to purchase. Spare tire needed air. Dealer did put the car on a rack in the service department so I could inspect underneath the car. Kudos for that. If I had not flown into O'Hare from southern Indiana I would have walked away from the deal. I had a 6 hour drive home and this was the closet G90 in decent shape. Car should have been offered for sale for at least $25,000 vice $25,990 due to the condition of the front tires. The rear tires were new so why wouldn't the front tires have also been changed. Car was dirty and not washed for the test drive. I gave advance notice when I was going to be there. I Uber'd from O'Hare. Less than 1/4 tank of gas for test drive. Salesman did provide a full tank of gas for the deal. But I had to ask for it. Don't think used cars get the full tank. Never met the Sales Manager after the deal was done. Sour taste on the deal. I'll make the best of it. Very tiring that most all dealers pull the VIN etching scandal on customers. More
Great communication. No pressure. Friendly atmosphere. Chintan took care of me from the start and kept me informed throughout the process including progress on the bui No pressure. Friendly atmosphere. Chintan took care of me from the start and kept me informed throughout the process including progress on the build. Imran was very professional, friendly and genuine as well. Enjoyed chatting with both of them. Will recommend to family and friends. More
I recently had the pleasure of purchasing a 2023 4Runner Limited at Elgin Toyota, and I cannot express enough gratitude for the exceptional service provided by their finance manager, Imran Aneesuddin. Im Limited at Elgin Toyota, and I cannot express enough gratitude for the exceptional service provided by their finance manager, Imran Aneesuddin. Imran's warm and welcoming demeanor immediately put me at ease as I embarked on the journey of purchasing my dream car. His expertise in automotive financing was evident from the start, as he patiently guided me through the financing options available for the 4Runner Limited. Imran's ability to simplify complex financial terms allowed me to make informed decisions with confidence. Imran's professionalism and efficiency were outstanding. He handled all the necessary paperwork with meticulous attention to detail, ensuring accuracy and a timely completion of the process. His organizational skills and commitment to delivering a streamlined experience were evident, allowing me to drive away in my 2023 4Runner Limited sooner than I anticipated. I am thrilled with my 2023 4Runner Limited and will undoubtedly return for any future automotive needs. More
Purchased a 2023 GR Corolla Circuit edition from Elgin Toyota. Both Umair and Moby made this buying process extremely easy and we’re very transparent. I would recommend anyone who is hesitant to buy from Toyota. Both Umair and Moby made this buying process extremely easy and we’re very transparent. I would recommend anyone who is hesitant to buy from Elgin not to give it a second thought. I will be back in the future! More
Moby, thanks for assisting me with the sale, you were very helpful! Kal, you made the financing experience a little easier & Jimmy topped it off with the Great service!! Overall, ALL of the employees very helpful! Kal, you made the financing experience a little easier & Jimmy topped it off with the Great service!! Overall, ALL of the employees that I came in contact with were outstanding!! When I returned to pick up my car, it felt like I was on the cast of Cheers, everybody knew my name! 😊 Nice Job everyone!! More