Elgin Hyundai

Advertised prices were $1k under msrp, actually charging $10k over msrp. Very unprofessional and fraudulent. $10k over msrp. Very unprofessional and fraudulent. More

Misleading & Aggressive StaffI worked with online sales Misleading & Aggressive Staff I worked with online sales to receive a price for a 2021 Tucson. In order to discuss further she said I had to go into Misleading & Aggressive Staff I worked with online sales to receive a price for a 2021 Tucson. In order to discuss further she said I had to go into the dealership. I went to the dealer that evening with my father. The salesman assured me they had my information from the online sales department however; he went on to provide a price that was significantly higher than the online quote. The conversation went in circles and the general manager came over. I was appalled that they would not honor negotiating in the store as I was told and increased the price of the car. I told the general manager what a waste of time this was and his team was completely unprofessional. My father said it was BS. After this the general manager was upset that he had given my dad his business card at the start of this conversation and demanded it back. He proceeded to get into my father’s personal space and put his hands on him as we were walking out. Under no circumstances should an employee ever place their hands on a customer. Later the evening I emailed the online sales person requesting to speak with someone about the incident. I never heard back from her. I had to contact corporate to get a response and any acknowledgment of the general managers aggressive behavior. The outcome of those conversations with corporate and the dealership owner fell short. I never thought I’d have to review a dealership because I didn’t feel safe. To my knowledge that general manager is still employed. It’s important to note there was another reviewer who had a very similar experience in August of 2020 and noted that the same GM tried to physically intimidate him. That was a detail no one wanted to accept either. More

This is the most unprofessional dealership my wife and I have ever dealt with. The GM, Mike Meha, allowed an employee to smoke in our brand new car, then said we were lying About the smoke smell, even after have ever dealt with. The GM, Mike Meha, allowed an employee to smoke in our brand new car, then said we were lying About the smoke smell, even after another employee confirmed it. How they are still in business is beyond me. More

had the pleasure of working with Katie Polite and had the pleasure of working with Katie Polite and Michelle Havansek while searching for a new 2022 Tucson Hybrid. Their work with me to get me into a had the pleasure of working with Katie Polite and Michelle Havansek while searching for a new 2022 Tucson Hybrid. Their work with me to get me into a new car from Elgin was incredible! If I could I would give them 6 stars on their level of follow-up and commitment to getting me into my new car. Thank you. More

ZERO STARS! A whole dealership full of crooks from finance to the GM. Believe all the bad reviews! They are 1000000% true! You have been warned! finance to the GM. Believe all the bad reviews! They are 1000000% true! You have been warned! More

Worst experience ever!!! Beware!!! Very rude and ill-mannered manager!!! I was searching for Tucson online as soon as I submitted my request form I got call from Elgin Hyundai yesterday. The rep Mic ill-mannered manager!!! I was searching for Tucson online as soon as I submitted my request form I got call from Elgin Hyundai yesterday. The rep Michelle told me they have 4 Tucson 2021 in stock in different colors. I told her to email me the details but she sent me a general email. So today I drove there one hour after work to be told they dont have any in stock. Only 2022 in blue was in stock. When we told the manager (he didnt tell me his name, he is of Indian/Pakistani descent) this was a clear case of Bait and switch, he started yelling at us, called me aunty (although I am half his age). A very ill-mannered man who was yelling at us inside his showroom. Refused to believe that his sales rep told me they had 4 in stock. Accused me of mistaking his dealership for some other. Was constantly talking over me and wouldn't let me finish. I am a woman and he behaved so disrespectfully with me. I felt so bad taking my husband all the way to this horrible place! More

We have purchased Hyundai Elantra the salesman Daniel Conley was mostly arrogant. I was buying cat to my 21 old son After 4 hours we have ended up with sale where we agreed to price $25530 less 1500 deal Conley was mostly arrogant. I was buying cat to my 21 old son After 4 hours we have ended up with sale where we agreed to price $25530 less 1500 dealer cash after troubling in and outs we have ended up with extra charges for theft deterrent $899 pro package $1999 accessories pro pack Epps $1299.which supposed be included We have been cheated , lied and misrepresented. The trick is that when you pay down payment numbers look ok. We din not want to pay for those packages More