Elgin Hyundai

I spent several days working with Elgin Hyundai's internet sales team working out a deal for a used Honda Civic they had on Auto Trader. Once Travis and I had agreed on price, I told him and Marina t internet sales team working out a deal for a used Honda Civic they had on Auto Trader. Once Travis and I had agreed on price, I told him and Marina that I would be leaving from Indianapolis to drive 4 hours to purchase the car. I asked her to fax some paperwork and then proceeded to reschedule several appointments I had that day and called my father in law to drive up with me. Just before we were ready to leave, I called to see why the carfax report had not arrived. I was transferred to another sales manager named JC, who informed me that the car was being sold to someone else as we spoke. Mind you, neither Marina or Travis had called me or informed me in any way that this was even a possibility, nor that it was transpiring and if I had not called at that time my father in law and I would have driven 4 hours only to be told upon our arrival that the car was no longer available. I informed him of this, of all I had done to clear my schedule, who I had spoken to at his dealership and what commitments had been made, I even offered to give him a credit card to make a non-refundable deposit to show my seriousness in purchasing the car. None of it mattered. He had someone with "cash there" and so integrity was not an issue, only money mattered. So, INTERNET BUYERS BEWARE - nothing they tell you can be trusted. Ask yourself this question - Would a dealership that was this willing to completely screw me and not honor their commitments hesitate to screw you as well if profit is their primary motive? And if this is tolerated in one department - I'd stay away from the place entirely. More

After doing extensive research on the Internet for a new Sonata I decided to request a quote from several local Hyundai dealers in my area through Hyundai's website. During this time I stopped into Elgin Hy Sonata I decided to request a quote from several local Hyundai dealers in my area through Hyundai's website. During this time I stopped into Elgin Hyundai to take a new Sonata for a test drive. From the moment I walked into the dealership I was warmly welcomed by Joshua Hastings who was extremely polite and more than willing to get me set up for a test drive. During the drive Joshua did a great job of explaining the features of the car as well as getting to understand my needs better. After my test drive I took the next several days to work with the various Hyundai dealers I had requested quotes from. While many of these dealers seemed nice enough none of them made me feel as comfortable as Joshua at Elgin Hyundai. Additionally, each time I came back to Joshua with a request he was very responsive and kept in constant communication with me. When it came time to make a choice I was invited back to the dealership and I was pleasantly surprised to find the offer that was presented to me was exactly what I was looking for. As a busy professional it was appreciated that my time wasn't wasted with a poor offer. Once I decided to purchase from Elgin Hyundai Joshua went to work to find me the exact color and optioned Sonata I had requested. Within three days I was I was back at the dealership to pick up my new vehicle. Once again Joshua did a great job at going over all of the paperwork as well as getting all of my settings just right inside the car. If you're looking for a good price and excellent buying experience I would recommend any friend or family do business with Elgin Hyundai and Joshua Hastings. More

This was my very first car buying experience. I went to several Hyundai dealers in the area. ELGIN Hyundai and most specifically Jose Gormaz, were professional, helpful and respectful right from the beginn several Hyundai dealers in the area. ELGIN Hyundai and most specifically Jose Gormaz, were professional, helpful and respectful right from the beginning. Other dealers could not help themselves from their "sales pitch" - Jose was clear,honest and professional throughout the entire experience. I would recommend Elgin Hyundai over ALL of the other Hyundai dealers that I went to in the Chicagoland area - and I went to a lot! More

Jorge was especially friendly and helpful. My car needed more work than I was expecting. He took me back to see the major problems and helped me prioritize the repairs that were needed urgently. I have been more work than I was expecting. He took me back to see the major problems and helped me prioritize the repairs that were needed urgently. I have been to Patrick Hyundai in Schaumburg in the past and was very unsatisfied with the service I received there. Patrick Hyundai also wanted to charge me over $100 more for the same routine timing belt maintenance. I will definitely take my car back to Elgin Hyundai for service and if the sales crew are anything like the service crew, I will probably buy my next car from them as well. Very satisfied. More

The Sales manager and his team are new and are making this dealership a great place to buy a car. Every aspect of the sales process was professional and efficient. Thank you for making my day! I would this dealership a great place to buy a car. Every aspect of the sales process was professional and efficient. Thank you for making my day! I would definitely buy a car here again as well as recommend Johnathan and JC to my friends and family. More

One year later I am happy to report that my husband and I are now proud owners of 2 Hyundia vehicles. The sales staff in Elgin, specifically Josh, worked hard to get us a deal that met our budget. With a l are now proud owners of 2 Hyundia vehicles. The sales staff in Elgin, specifically Josh, worked hard to get us a deal that met our budget. With a little bit of patience on our end we were able to walk out with a new 2011 Sonata that worked with our budget. While the process of buying a car is not always the fastest the team in Elgin kept us informed so we knew where in the process we were and never tried to rush us into a decision. Thanks Elign Hyundia! More

I purchased a used car. And apparently because I saw it on the internet they tack on an extra $825. But the worst part of it is they never told me about it. I discovered that the final purchase price of th on the internet they tack on an extra $825. But the worst part of it is they never told me about it. I discovered that the final purchase price of the car was more then what was discussed and what was posted on the internet. So, when I went back in there to talk to them about he said that it is a standard policy to add it on the "internet purchases" for advertising. So pretty much I am paying for them to have an internet site up so that people can view the cars they have for sale. I do not recommend purchasing a car with Elgin Hyundai. They are snakes and will keep being snakes. More

Joshua was so helpful and amazing at finding my dream car! This is the second car I purchased from Joshua and plan I recommending him to all family and friends. He worked diligently day and night to make car! This is the second car I purchased from Joshua and plan I recommending him to all family and friends. He worked diligently day and night to make our deal happen. You can count on Joshua! He gave us a very fair price on our trade in and he also gave us a great price on my new car, too! More

I initially worked with the internet salesman Travis over the phone, he was very new and did not have all the answers however being the persistent person I am I put him through the paces and he was able to g the phone, he was very new and did not have all the answers however being the persistent person I am I put him through the paces and he was able to get the vehicle I wanted and all answers to my questions. In addition, without the dealership having even met me they did a dealer trade for a vehicle I had to have site unseen. I then went to the dealer the same day and worked with new car salesman Joshua Hastings referred by Travis. The car had to be brought from a different dealership therefore I would have to wait a day. That night I finalized paperwork and DID NOT put any money down. The next day my car arrived at the dealership and I went to pick it up. There were some cosmetic issues with the vehicle which were resolved immediately within 10 minutes of my noticing them. I drove home with the vehicle that night and love it. I bought the 2011 Hyundai Tuscon Limited, what an awesome vehicle. My experience with the salesman, Joshua Hastings was phenomenal and I would recommend this dealership to anyone interested in buying a Hyundai. More

I went to buy two used cars after Christmas 2010 and stood in the used car department for over 10 minutes without one single sales person in the showroom or adjoining offices. Walked over to new car sal stood in the used car department for over 10 minutes without one single sales person in the showroom or adjoining offices. Walked over to new car sales and asked if they were serious about selling cars because i was waiting. They said we will get someone so waited 7 minutes back in the used car department and finally walked out when nobody came. Their loss, i walked next door to Kia and bought two cars CASH for a no haggle price and i'm happy with my Kia's. I guess my money wasn't green enough for Elgin Hyundai's taste. More