Elgin Hyundai

I have been going back and forth for a few months about buying a new sonata. I had a 2003 and have been very happy with it. I did want to test drive the Elantra and and decided to 'pop in" and test dri buying a new sonata. I had a 2003 and have been very happy with it. I did want to test drive the Elantra and and decided to 'pop in" and test drive it. Upon enetering, Josh greeted me immediately and obtained the cars I wanted to test drive to the front of the store since I had my 7 month old daughter with me. Long story short, I got a 2012 Sonata, I am very happy with my experience at the dealership and would recommend it to any one of my friends and family members. More

I purchased a used 2012 Hyundai Sonata at a fabulous price from David who was my original sales person. He went out of his way to make sure the car was ready for me and did a fantastic job of getting me price from David who was my original sales person. He went out of his way to make sure the car was ready for me and did a fantastic job of getting me the right loan once i made the decision to purchase. After I purchased he explained to me all the right information i needed to know about the ins and outs of my car down to what each and every little button did. The only down side was that the previous owner of the vehicle only turned in one key. Given this was a push to start 2012 car this worried me. A couple days later I called and spoke to Jeff the used car manager, probably one of the most genuine car dealers I have ever spoken to. I told him im so happy with the car but i desperately needed a second key, for safety reasons, and going through Hyundai would have been an expensive nightmare from what i read about smart keys with chips online. He called me back within a half hour with what he could do for me. He was not working on my day off but made sure Mike, the new car manager, knew what to do for me. These guys were so friendly it blew me away. They could have been typical stereotypical car dealers and said sorry tok bad the car is yours now its your problem, but I walked out of the dealership within 15 minutes with my second key at a third of the price I would have had to pay going through other means. Absolutelly without a doubt would i refer any friend or family member to these guys. They made me feel VIP even after They had sold me the car, and affer i drove it off the lot, and it wasn't just the David who sold it to me. All 3 of these guys get an A+ in my book thanks for making buying a car easy. More

Joshua is an amazing salesman, that actually took the time to go over the manuals for the car and help us set up the bluetooth and anything else we had questions about during the selling process. It was time to go over the manuals for the car and help us set up the bluetooth and anything else we had questions about during the selling process. It was refreshing to be at a dealership where the salesman cared about the customer and not just dollar signs, which is why we left very happy with our purchase. Mike Medina was very helpful as well and made sure that the car was everything we wanted! Overall, I would give them no less the 5 stars for their service and giving us one of the best dealership experiences! More

I recently purchased my new car from Josh and I am still blown away at the level of service I received during the entire purchase. Josh was very detailed and knowledgeable about the car in question, whether blown away at the level of service I received during the entire purchase. Josh was very detailed and knowledgeable about the car in question, whether it be various features, trims, warranties, and even maintenance costs. There was never a time where I felt rushed or pressured throughout the entire purchase. Josh answered every question asked, and when he didn't know the answer to some very specific questions regarding specific models, he said so. That's right, No on-the-fly Sales Techniques, No general statements. The fact that someone working on a straight commission still has the integrity to be honest and upfront, putting the customer before the sale, is simply stunning. I had my quote before I walked in the dealership. There was absolutely no confusion about this, and it was verified without question. There was no back and forth with the sales manager, no bait and switch, no good cop / bad cop routine. Everything was straight to the point, honest, and in my best interest. Whenever the time comes to purchase a new vehicle, I wont hesitate returning to Elgin Hyundai. More

Our family has purchased four cars from this dealer and we always have a positive experience. Everyone was very helpful and friendly. My friends recommended this dealer and they have purchased several car we always have a positive experience. Everyone was very helpful and friendly. My friends recommended this dealer and they have purchased several cars and all have had a positive experience. More

I wrote a negative review a few days ago, that caught the attention of the man I had been trying to reach to discuss the problem we had with the breakdown of our Sonata. Mr. Selig called me and told me th attention of the man I had been trying to reach to discuss the problem we had with the breakdown of our Sonata. Mr. Selig called me and told me they wanted to help me. Then Mr. Ballin returned my calls and told me they would remunerate me for the breakdown, previous towing expenses we had incurred and give us a free oil change. A check is in the works and just needs a signature. Four hundred eighty-one hundred dollars will be returned to us. With sincere apologies made by Mr. Selig and Mr. Ballin, we feel we have been heard and appreciate so much their help. We will continue to bring our car to Elgin Hyundai and will recommend them highly. More

this is the 3rd car our family has purchased from elgin hyundai,and as before,the selection and service was excellent. my son had done all the research on the car he wanted,and what he expected to pay for hyundai,and as before,the selection and service was excellent. my son had done all the research on the car he wanted,and what he expected to pay for it. josh made the whole negotiation process painless and was very amiable thruout the whole transaction,plus extras like providing my son w/a cord to charge his dying phone lol. sometimes its the little things that impress me.josh was down to earth,informative,and professional.i wouldnt hesitate to contact him for future hyundai needs. bill in the finance dept. was also very nice and explained the paperwork until it was completely understood.we've always had great service from elgin hyundai,from the salespeople,to the service dept. and we'll continue to be happy customers. thanks to josh,my son got his "dream car" in a no-hassle,no hard-sell manner,and i feel josh went above and beyond to make sure we were happy.id be happy to recommend him and the dealership anytime! More

Great Experience I purchased a new 2012 Hyundai Sonata Great Experience I purchased a new 2012 Hyundai Sonata from Josh. He was amiable, knowledgeable and professional at all times. The selection, value a Great Experience I purchased a new 2012 Hyundai Sonata from Josh. He was amiable, knowledgeable and professional at all times. The selection, value and car-buying experience were superlative. I shopped many brands and found Elgin Hyundai provided us a comfortable and respectful setting for our purchase. The fine service I received today lay to rest any apprehensions concerning the car buying process. I would highly recommend this dealership and its leadership team. I am glad I shopped Elgin Hyundai. MH More

What a wonderful car buying experience! From the time that Joshua greeted my husband and I at the showroom door until the time we drove off the lot in our new 2012 Sonata, we knew this was going to be a that Joshua greeted my husband and I at the showroom door until the time we drove off the lot in our new 2012 Sonata, we knew this was going to be a positive purchase. We definitely knew that we wanted a Sonata and Joshua did not try to sell us on any of the other Hyundai models. He is very knowledgeable about the car’s many features and even had a test drive route to show off the car’s responses under various road and speed conditions. Joshua has a good sense of humor and was very intuitive to our needs. We appreciated that the staff at Elgin Hyundai worked together so we could all agree on a purchase price within our budget and without wasting our time. We look forward to seeing Joshua and the service department team. More

Best car buying experience ever! They had the best price and worked to find the exact car we wanted. All sales staff was very friendly and helpful. Would highly recommend this dealership. and worked to find the exact car we wanted. All sales staff was very friendly and helpful. Would highly recommend this dealership. More