Elgin Hyundai

Josh and Nik were both knowlegeable and friendly. They were very easy to work with, and were not overly agressive or pushy in trying to sell us. They worked really hard to get us a price we could live wit were very easy to work with, and were not overly agressive or pushy in trying to sell us. They worked really hard to get us a price we could live with, and they tracked down the exact colors of the cars we wanted. We will recommend everyone we know to go to Elgin Hyundai for their next car. More

We purchased of a new Sonata. I used Autobytel to get quotes and received good responses from Elgin Hyundai. Spoke with Danielle to clarify quote and she was helpful. I thought they were in the Costco pr quotes and received good responses from Elgin Hyundai. Spoke with Danielle to clarify quote and she was helpful. I thought they were in the Costco program but found out they were not. I used the Costco pricing anyway and they sold me a car at my price, even though the exact car had an extra feature. Joshua Hastings was our sales person and he is excellent--very knowledgeable and not high pressured. Their business manager was very organized and professional in settling up the paperwork. I had tried Rosen Hyundai in Algonquin first and then Patrick Hyundai in Schaumburg but neither were close to the experience in Elgin. The whole experience was excellent. More

This was the worst car buying experience we have ever had! They overcharged us after agreeing to a price (they changed it on the contract without telling us). It took multiple calls and over a month to had! They overcharged us after agreeing to a price (they changed it on the contract without telling us). It took multiple calls and over a month to get our paperwork to bring to the BMV so we could get our plates. They kept telling us that the refund check was in the mail and that we would get it any day. Finally, after almost 2 months of hearing this and receiving nothing, my husband drove all the back up there to get the check in person and guess what, it was dated that day!! Obviously they were lying to us the whole time. Terrible customer service! Will never buy another car from them again! More

I went to them to lease a car. Service was prompt and price was very good. I took their price to other dealers and no one could believe that I could get this price. Service was prompt and paperwork and d price was very good. I took their price to other dealers and no one could believe that I could get this price. Service was prompt and paperwork and delivery process was fast. More

Excellent staff. Knowledgeable on all aspects . Very efficient with the handling of the finance, and the sales part. Have had someone in the family already purchase a car previously from your dealersh efficient with the handling of the finance, and the sales part. Have had someone in the family already purchase a car previously from your dealership. Josh is a very good sales person and knowledgeable. I would recommend your dealership to my friends. More

Purchasing our new (2012) Santa Fe was probably the least painless car purchase we have ever had! Thanks to Josh at Elgin Hyundai. He couldn't have done more to help us find what we were looking for. Friends painless car purchase we have ever had! Thanks to Josh at Elgin Hyundai. He couldn't have done more to help us find what we were looking for. Friends had given us his name saying he was great to deal with. And we certainly agree! We left happily with our Santa Fe Limited. More

Saturday morning my wife and I were going just to look at a new car. Josh helped us out tremendously. We drove three different trim levels of the same car to make sure we were interested in the car or not. a new car. Josh helped us out tremendously. We drove three different trim levels of the same car to make sure we were interested in the car or not. He worked with us on the value of our trade in, and helped get us the best possible deal we could have gotten. He is knowledgable of the brand and very friendly. Usually you buy a car and you have to deal with several people. Josh took care of it all from the sales side as well as the financing part of it. It was a great experience and definitely worthy of sharing with anyone that I know will be looking for a new vehicle. I'll definitely talk to Josh the next time I am in the market for a new car!! More

Great buying experience working with Joshua. That is why I am a repeat new car buyer at this dealership. The sales experience is what keeps me coming back. I am a repeat new car buyer at this dealership. The sales experience is what keeps me coming back. More

After speaking to a very nice lady (Danielle) and having worked out all the details (model, options and price) of the vehicle, I even offered my credit card (as a deposit) to hold the vehicle for me. I requ worked out all the details (model, options and price) of the vehicle, I even offered my credit card (as a deposit) to hold the vehicle for me. I requested the lady to be present for discussion, simply to reduce repeated interactions with the sales folks. I was promised that the vehicle will be ready the next day. Unfortunately, Danielle couldn't be present due to some unavoidable circumstances. I arrived 15 minutes early to find out that the lady has an emergency and won't be able to meet me. Josh introduced as the Asst. Sales Manager came in to help. The first thing I was told is that the vehicle got sold last night. So, he picked up another vehicle with very similar options but a different color. He agreed to sell for the agreed price BUT, when I looked at the OTD (out the door price), there are taxes that are added on all kinds of values which is debatable. When I asked how much I could get for a trade-in, the value provided was about 65% less than what was quoted by another Hyundai dealership; 50% less than CARMAX and same as what was quoted by the Honda dealer. The total price I would end up paying is way more (at least $2500) than what was explained over the phone. After having spent 2 hours with these folks, I have to admit that my car buying experience has become just awful. I am not sure why a sales person cannot make a deal where they make a profit and the customer goes happy as well. The story seems to be very familiar. They show one car but plan to sell something else. This is probably typical salesmanship. There is no more a price of a car and a profit that the dealer makes. Rather, it is all about how much the car can be sold for by a so-called smart salesperson. Truly ridiculous, unethical and fraudulent. No wonder why the automotive industry is in such shambles! More

Great experience for a usually miserable process. The finance guy was very helpful and our salesperson was a delight to work with. He went above and beyond to help us with this purchase and answered man finance guy was very helpful and our salesperson was a delight to work with. He went above and beyond to help us with this purchase and answered many questions, very patiently. More