Elgin Hyundai

They lied they had the car on the lot. They lied on the phone to get me into the store. Sales man they gave me didn’t know how a lease is calculated. Don’t waste your time with this clown show. They are th phone to get me into the store. Sales man they gave me didn’t know how a lease is calculated. Don’t waste your time with this clown show. They are the worst kind of car sales scammers. Eventually I got a feedback form where I have them a price of my mind. The gm told me that he’s sorry and he will sell me the car 2k under the price the sales people tried to get me at. I asked him to email me. He never did. When I followed up, poof that car was sold. More

Went here to purchase a vehicle because I had a good experience buying my 2020 Sante Fe from them back in 2019. As soon as the first set of numbers where presented to me I was ready to leave. They had t experience buying my 2020 Sante Fe from them back in 2019. As soon as the first set of numbers where presented to me I was ready to leave. They had the price of the MSRP and then right under that number freight charge. The freight charge is already in the MSRP price. they tried charging double for freight to put money in their pockets, I pointed it out right away and told the salesman. He goes and tells me oh sorry that's a mistake I will have finance fix it. No that's not a mistake, you guys do this daily. If you make it that blatant obvious to screw someone, even if you fix your "mistake" I do not want to continue with numbers and play find the hidden numbers game. I walked out and went elsewhere and purchased my "RARE AND HARD TO FIND" car at another dealer the was straight to the point with everything. Hogs get fat, Pigs get slaughtered I understand you have to make money but when you do it to screw customers you will start to loose customers and word will get out. Lost a returning customer and gave your business to another dealer. More

We had a poor experience with this dealer. We called to verify that the car was in stock and that there was no market adjustment before driving two hours each way to purchase the car. When we arrived, the verify that the car was in stock and that there was no market adjustment before driving two hours each way to purchase the car. When we arrived, the car was available but not only was there a $2000 market adjustment, there were also two dealer packages added to the car that were not listed online for over $3000. If the website had included that information it would have saved us a trip. Truth in advertising unfortunately isn’t a thing for this dealer. More

Spoke with a employee about a car and told them I was coming in to see it. Drove 40 minutes there for them to tell me the car wasn't in their possession yet and they didn't have any pictures. That should coming in to see it. Drove 40 minutes there for them to tell me the car wasn't in their possession yet and they didn't have any pictures. That should've been communicated to me as soon as possible instead of waiting until I got there. They didn't have anything else like it either. The drive home was doubled because of traffic (1 hour, 20minutes). They wasted my time and I am very upset about that. I got a text from them after I got home, asking if I was still coming to the dealership. No one passed on the information that I was there and left a hour ago. They don't communicate well with each other. Maybe they're better with their customers most days but I will not be doing business with them. More