Elgin Hyundai

After running around visiting many dealerships in Elgin I was about to quit the search as I felt the salesman I was meeting were not trying to listen or help me with my new vehicle purchase. My last stop was was about to quit the search as I felt the salesman I was meeting were not trying to listen or help me with my new vehicle purchase. My last stop was at Hyundai and i was approached by Matt Zich. I have to say he was one of the best salesman I have met during this search. He took the time to listen to what I wanted in my next vehicle. He worked every angle to make this purchase happen. I have to say I am a proud owner of a brand new 2013 sonata! Is the customer service he provided that made me feel comfortable and enthusiastic about purchasing my first Hyundai. If you are in the search of a new car stop by to see Matt Zich he is the man to work with! More

We needed a car but had only a "fair" credit rating and had been looking for a car for 4 months. Other dealers tried to sell us "metal" and did not understand that this was our family car. When rating and had been looking for a car for 4 months. Other dealers tried to sell us "metal" and did not understand that this was our family car. When we met Arturo, we finally found a salesman we could trust. No "it was the sales manager's mother-in-law's car and she only drove it to church" story. Art sold us a beautiful Sonata and Ray got us great financing. Now we have a great car and can send our daughter to college! Thank you and we'll be back for an Equus in 5 years! More

All the dealership associates that we dealt with on the day of our purchase was very helpful and patient during all test drives we took and all the questions we had. They made the purchase smooth and there day of our purchase was very helpful and patient during all test drives we took and all the questions we had. They made the purchase smooth and there was no hassle at any time. More

Igor was my salesman and Joshua was finance. They were Igor was my salesman and Joshua was finance. They were both extremely friendly, nice, helpful, and patient. I never felt like I was being pushed int Igor was my salesman and Joshua was finance. They were both extremely friendly, nice, helpful, and patient. I never felt like I was being pushed into something I didn't want or didn't need. I went in there knowing what used car I wanted from looking at their stock on line and not once did they ever try pushing me into something else which I really appreciated!!! They gave me a very fair price for the vehicle I traded in and on top of it I got a fantastic deal. Thanks guys!! I will be back some day to do business with you again and would recommend you to anyone...and everyone. PS: Absolutely love my car! More

Had my first oil change on my 2013 Azera today, and had them check a minor tire issue. Jim Selig listened to my description of the issue, and had the tech do a full road force balance as a courtesy to me. them check a minor tire issue. Jim Selig listened to my description of the issue, and had the tech do a full road force balance as a courtesy to me. Driving home, it was smooth as silk! The car was washed and I was on my way sooner than I expected. I'm very pleased with the Azera, and I appreciate the fast professional service I receive from Elgin Hyundai. More

I just purchased a new Sonata from Steve Johnson and while I can't stand buying cars, this experience was pleasant, never rushed and went very well. Steve is a great asset to Elgin Hyundai. while I can't stand buying cars, this experience was pleasant, never rushed and went very well. Steve is a great asset to Elgin Hyundai. More

This showroom is not gud for buying used cars; try to sell a car with engine problems. They are not committed with minimum effort towards fixing the problems in car which they accepted. Next day they try sell a car with engine problems. They are not committed with minimum effort towards fixing the problems in car which they accepted. Next day they try to showcase the car in good condition, when we had a test drive the engine problem blown up again. When we asked about the problem Steve says it will charged extra to fix this mechanical problem in engine. All the effort made toward buying the car is wasted as they are not genuine. They don’t know how to speak with customers. More

Dealership was very responsive when intrested in car. However once I test drove the car they were unwilling to answer questions in regards to a possible fixes to the vehicle for sale. Sent several email However once I test drove the car they were unwilling to answer questions in regards to a possible fixes to the vehicle for sale. Sent several emails to the Salesman Thomas Olsen and Brian Craig with no repsonse, after a week I notice the car was no longer for sale, never recieved a courtesy call or email. I guess thats customer service, wouldn't recommend doing business with a dealership. What overall concerned me is that the brakes need work which is very expensive on a BMW, I believe my concern and cost is the reason I never heard back, the price was competitive, but not if they had to fix the brakes and sell at that price. My guess is that someone else who doesn't have the knowledge on the cost of these brakes bought the car, well they will find out real quick that this will set them back $2500 to $3000. More

The Bait and Switch was used on me April 22nd at Elgin Hyundai. On their website, a used 2007 Azera was advertised for $9965.00. The salesman took a long time to type in data on his computer. I was give Hyundai. On their website, a used 2007 Azera was advertised for $9965.00. The salesman took a long time to type in data on his computer. I was given a very, very low value on my trade in, $700 total trade value and then was told that they would have to do a lot of work on my car before they could sell it off to a wholesaler. The final proposal was scribbled on a sheet of paper with $10,850 as the starting price for the car. Then the salesman said that the $9965 price was an "Internet Price". At that point I didn't want start negotiating because it was past closing time. I wanted to return the next morning to look at this car in the daylight, but the salesman wouldn't even let me keep a copy of their proposal. After running these figures on my own paper at home, it turns out that their proposal amounted to me giving them my trade in car for FREE, and still paying approximately $200.00 more than their internet price. UNBELIEVEABLE ! It is true that they keep your car keys so you don't have the option to just leave when you're feeling uncomfortable and cheated. Tom Olsen, salesperson, made several exaggerated and/or false statements to me during my visit. On the business card, Mike Medina shows as the Sales Manager, although I didn't meet him. My bottom line... DON'T TRUST their WEBSITE PRICING, they DO NOT HONOR IT! More