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Elgin Hyundai

Bartlett, IL

2.9
886 Reviews

1215 W Lake St

Bartlett, IL

60103

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Showing 886 reviews

March 23, 2022

What the heck does Elgin Hyundai think they are doing adding EPP and AIP markups to the price of the 2022 Santa Cruz. When I saw how much that jacked up the price over MSRP i decided to use the Internet More

by Mytige
Price
Recommend Dealer
No
Employees Worked With
Katie Polite
Apr 05, 2022 -

Elgin Hyundai responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

Apr 05, 2022 -

Mytige responded

/What is your remedy that you suggested?

March 23, 2022

I feel I was treated fairly and with respect. All of the professionals that worked with me were anxious to be of service without pressuring. More

by Papa6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia, Jeremy and Nicole were pleasant and did their jobs well
Mar 28, 2022 -

Elgin Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

March 20, 2022

Took a family friend there for a new car. Unfortunately she was not in the position to walk out. I left and her boyfriend came over to finalized the deal. I've purchased 2 cars from them. More

by borntorun22015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Johnson
Apr 05, 2022 -

Elgin Hyundai responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

Apr 05, 2022 -

borntorun22015 responded

Too late. Customer is gone. The bridge has been burned. Not burned. Blown up. The wheel will come around again. Karma is not pretty!

March 19, 2022

Just picked up my first Genesis G70! !!! Great dealer and staff. Abbas and David went above and beyond to make sure I was satisfied with my purchase. I will definitely recommend this deal More

by Lui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kang
Mar 23, 2022 -

Elgin Hyundai responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

March 17, 2022

Nicole and Tabitha were excellent with making sure I got my vehicle. I recommend anyone that goes to the dealership to see those two ladies. They are a ten. Love em and God bless. More

by latressawilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Meah
Mar 22, 2022 -

Elgin Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

March 03, 2022

Very helpful and courteous staff. Joel found us the car we were looking for at another dealer and got it to their dealership via trade. More

by paul.abbinanti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel - Sales, Roger - Sales Manager, Nicole - Finance
Mar 08, 2022 -

Elgin Hyundai responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

March 03, 2022

Just purchased my first Hyundai! A 2022 Tuscon. I was surrounded by an entire TEAM of knowledgeable people! Sales=Tony, Finance Manager=Nicole and Sales Manager=Carlos. Each one t More

by triplet_96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Schomer, Tony, & Carlos
Mar 08, 2022 -

Elgin Hyundai responded

We are so pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

February 27, 2022

Tony -Sales Carlos - Sales Manager Nicole- Business Manager There are very helpful very professional Great experience on buying our 2nd car with in the last 2 years More

by nicobe03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Sales, Carlos Manager, Nicole Business , Jorge Quevedo
Mar 02, 2022 -

Elgin Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

February 21, 2022

Mike Meah and Mia Evolet were outstanding! very helpful, kind, patient. offered a great deal. would recommend them and this dealership - especially to friends and family. More

by linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Evolet, Mike Meah
Feb 21, 2022 -

linda responded

Thank you Mike and Mia for your help in finding us the car we really wanted

February 19, 2022

Nicole in finance, Tony in sales, and the store manager were amazing and did all they could to get me my first new car! I appreciate your work and diligence in helping me achieve my milestone for the year! More

by Rachel Medina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Schomer, Tony
Feb 24, 2022 -

Elgin Hyundai responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

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