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Elgin Hyundai

Bartlett, IL

2.9
890 Reviews

1215 W Lake St

Bartlett, IL

60103

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Showing 890 reviews

October 21, 2015

Worst Experience Ever Returning customer who was lied to about the price. Car was $8,000 more then quoted. Actual price was received after I signed over trade. More

by James M
Customer Service
Friendliness
Price
Recommend Dealer
No
October 21, 2015

Genesis Igor was amazing and solely why I ended up purchasing from Elgin Hyundai. He was professional and made this process effortless. I love my genesis!! I More

by THEMARKETTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Astakhov
October 16, 2015

Great Buying Experience Elgin Hyundai is a great place to buy a car. Their new facility is very nice, and everyone is friendly. The buying experience was easy and efficient, More

by MDANIEL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The older gentleman in Financing., Ed Howell
October 11, 2015

satisfied customer David, Chris, Brian and the staff at Elgin Hyundai were great to work with. I am super happy with my purchase. Great help with the purchase of my daug More

by MIRHAVANSEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kang, Brian Craig, Chris Kreft
October 08, 2015

Hyundai Elantra Second purchase from this dealership. Would recommend to anyone. This dealership is a long way from home, but it was worth the drive. Service departme More

by MR400304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maintenance and finance., Igor Astakhov
October 08, 2015

Worse Experience ever I will never return to this dealership again. I have never felt so cheated. It has been a month since I purchased the car and my trade in is still not More

by MACK35
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 09, 2015 -

Elgin Hyundai responded

Mr Mack, Thank you for your comments. I am sorry to hear that you have some frustrations with our payoff process. During the sale we try to set the expectation, for a payoff, to be 2-3 weeks from the date of purchase. When I checked on your payoff, with our accounting office, they told me your payoff has been sent and received by the bank, 17 business days after your purchase. I hope this helps address your concern. I am happy to provide you with additional information if you still have questions. Please contact me any time! Jenni Tuton Customer Relations Manager Elgin Hyundai 847-628-2845

October 07, 2015

Everything was easy and non-stressful. Thank you David! Jorge in the service department is excellent. David knew my time was valuable and coordinated my purchase through email. This is my third Hyundai vehi More

by LINDALUICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Quevedo, David Kang
October 07, 2015

Great Buying a hyundai was a nice experience sales person help on everything the price was really good and the vehicle it's totally beautiful the design inc More

by ROSIEFLORES1425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Astakhov
October 07, 2015

Great job Mark did a great job assisting me and I couldn't ask for anyone else. Love his customer service and I will recomend friends and family members. More

by JERRY1234.GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lazar
September 30, 2015

Fantastic David Kang has been fantastic to work with. He made the experience of purchasing a new car a great one. Keep up the great work!!! More

by MARZENA.FIOLEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Type employee names separated by comma., David Kang
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