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Elgin Hyundai
Bartlett, IL
886 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 886 reviews
November 06, 2015
Most professional sales staff Elgin Hyundai has always been very helpful and professional when I purchased a new vehicle. They offered me the best price and the best options to mee Elgin Hyundai has always been very helpful and professional when I purchased a new vehicle. They offered me the best price and the best options to meet my driving needs. I am a loyal Hyundai vehicle owner and I would not go anywhere else to purchase a new vehicle. More
by CATHRYNSAM
Verified CustomerEmployees Worked With
David Kang, Mitch Schy
November 02, 2015
Good Job!! Salesman Mike Zemon friendly, very helpful, not pushy at all. Follows up on any questions left unanswered, promptly. Made the whole car buying experie Salesman Mike Zemon friendly, very helpful, not pushy at all. Follows up on any questions left unanswered, promptly. Made the whole car buying experience enjoyable! Kevin Kurtin in service department very welcoming and approachable. Helpful too! ...AF More
by ASHA8382
Employees Worked With
Mike Zemon, Kevin Kurtin, Mike Zemon
October 30, 2015
Very Happy! I look forward to making my next purchase with Elgin, Hyundai. I LOVE my fully loaded 2015, Sonata!!! Thanks again, Brian, Mitch & Chris!! I appreciat I look forward to making my next purchase with Elgin, Hyundai. I LOVE my fully loaded 2015, Sonata!!! Thanks again, Brian, Mitch & Chris!! I appreciate it. More
by MELISSAMARIE23
Employees Worked With
Brian Craig, Mitch Schy, Chris Kreft
October 27, 2015
Great Experience! I had a great experience at Elgin Hyundai. For the first time ever, I felt comfortable at a car dealership and had an enjoyable experience. David Ka I had a great experience at Elgin Hyundai. For the first time ever, I felt comfortable at a car dealership and had an enjoyable experience. David Kang helped me get into a brand new Hyundai Sonata. His professionalism, transparency, and respect will not be forgotten. Thank you Elgin Hyundai! More
by EDDIEJIOONGKIM
Employees Worked With
David Kang
October 23, 2015
Unprofessional, mechanical inspection was not thorough I generally don't deal with dealerships because I never feel comfortable buying a car from the same person who does the mechanical inspection (have bo I generally don't deal with dealerships because I never feel comfortable buying a car from the same person who does the mechanical inspection (have bought a number of cars from private sellers with a 3rd party inspection and have always been satisfied, or known when to walk away). I decided to go with Elgin Hyundai because they had what I was looking for and I saw so many good reviews. First of all, I made an appointment to see the car, but when my husband showed up and asked for the person he had an appointment with, they weren't available and no one even knew where the car was. When they finally found the car, it was COMPLETELY TRASHED. No one had cleaned it, no one had inspected it, he said it looked like 3 small children and a raccoon had been living in there-stuff was torn up, smelly, trash everywhere. He almost walked away, but they assured him they would give him a discount for their mistake and take care of everything. He stuck around to see how much of a deal he could get, and they did knock the price down and assured him the car would undergo a "thorough" inspection and they would take care of "everything that came up" in addition to cleaning and detailing the car. That sounded too good to be true to me (realistically, "everything" on a high mileage used car adds up to a lot), but my husband felt good about it and bought the car. Of course they didn't take care of everything, we brought the car straight to our mechanic and there was about $900 dollars worth of work left to do (on a $4400 dollar car). The mechanic said that they would have easily noticed it with just a basic mechanical inspection. We went back to dealership and asked if they would do any of the work and they said "sure, we'll do it for half off!" and "half off" turned out to be almost $500 dollars more than our mechanic quoted us for full price. I'm not talking about cosmetic stuff (lots of dings, cracked tail-light, missing part of the door frame), but basic mechanical stuff that they promised they would take care of and didn't. ALSO, there was a missing door panel they said they were waiting on a part for, but we could take the car home and we could bring it in to replace it later. Well AFTER we brought it in, water started leaking into the car, they must have accidentally broken a seal while they were repairing it, and they refused to take care of it (well, they offered to do it for "half-off" again, with "half-off" being twice as expensive as anywhere else). I've bought numerous used cars, I'm not naive about them having flaws, I'm just very disappointed in their lack of professionalism and their inability to take responsibility for their own mistakes and live up to their word. More
by Mazda5
Employees Worked With
Firas Alqahef, "Michelle" made the original appointment, but I don't know if we ever worked with her.
October 21, 2015
Very good experience Very Friendly staff, no pressure, overall a very good buying experience, if you are looking for a new vehicle, check out Elgin Hyundai, they have a gr Very Friendly staff, no pressure, overall a very good buying experience, if you are looking for a new vehicle, check out Elgin Hyundai, they have a great selection. More
by BOBHOLTZ2
Employees Worked With
Chris Kreft, Frank Cabrera, Steve Johnson
October 21, 2015
Worst Experience Ever Returning customer who was lied to about the price. Car was $8,000 more then quoted. Actual price was received after I signed over trade. Returning customer who was lied to about the price. Car was $8,000 more then quoted. Actual price was received after I signed over trade. More
by James M
October 21, 2015
Genesis Igor was amazing and solely why I ended up purchasing from Elgin Hyundai. He was professional and made this process effortless. I love my genesis!! I Igor was amazing and solely why I ended up purchasing from Elgin Hyundai. He was professional and made this process effortless. I love my genesis!! I would recommend ignore and Elgin Hyundai to anyone. More
by THEMARKETTS
Employees Worked With
Igor Astakhov
October 16, 2015
Great Buying Experience Elgin Hyundai is a great place to buy a car. Their new facility is very nice, and everyone is friendly. The buying experience was easy and efficient, Elgin Hyundai is a great place to buy a car. Their new facility is very nice, and everyone is friendly. The buying experience was easy and efficient, and I would recommend to anyone looking to buy a car. Ask for Moose when you get there! More
by MDANIEL2
Employees Worked With
The older gentleman in Financing., Ed Howell
October 11, 2015
satisfied customer David, Chris, Brian and the staff at Elgin Hyundai were great to work with. I am super happy with my purchase. Great help with the purchase of my daug David, Chris, Brian and the staff at Elgin Hyundai were great to work with. I am super happy with my purchase. Great help with the purchase of my daughter's first car. More
by MIRHAVANSEK
Employees Worked With
David Kang, Brian Craig, Chris Kreft
