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Elgin Hyundai

Bartlett, IL

2.9
886 Reviews

1215 W Lake St

Bartlett, IL

60103

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Showing 886 reviews

August 21, 2022

I am very disappointed in this dealership. From waiting on hold for 9 minutes and then being hung up on to my car being in shop for over a week AND I still have the problem- this dealership do More

by Moose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Oliver
Aug 23, 2022 -

Elgin Hyundai responded

Moose, I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

August 14, 2022

Was in for service Anthony was my visor and when I brought my car home I noticed my backup camera and remote start (both are aftermarket) wasn’t working. I called and informed Anthony of this issue an More

by Carlytopel00
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Anthony
Aug 16, 2022 -

Elgin Hyundai responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

June 08, 2022

Nicole Schomer and Jeremy Rosa helped us yesterday. Both were very helpful and went above and beyond to make our business there as easy as possible. I would be thrilled to work with them again. Agai More

by wsbetter74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Schomer, Jeremy Rosa
Jun 13, 2022 -

Elgin Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

May 24, 2022

We had an awesome experience with the salesman Tyler Obradovitz, he was very informative going over the vehicle with us and he made the whole transaction very quick and painless, as he was very transpar More

by simplyclean-huntley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We also worked with Nicole Schomer and she was very pleasant and to work with. She was very quick with all the paperwork.
May 27, 2022 -

Elgin Hyundai responded

simplyclean-huntley, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Tyler's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

May 21, 2022

VERY, VERY PLEASED! ! We purchased a new Tuscon, everything was done over the phone, Well worth the drive! ( we wanted to explore the Chicago area) Thanks to Michael Me More

by Stevpap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Meah
May 26, 2022 -

Elgin Hyundai responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

May 17, 2022

I had a great experience at this dealer overall. I was welcomed immediately and didn't have any waiting time to meet my sales associate was Katie. She did an awesome job explaining my options and gi More

by alex33265
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Schomer, Katie Polite
May 20, 2022 -

Elgin Hyundai responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

May 16, 2022

I bought my car last week. Tony was my salesman. I haven't had a new car in 14 years and Tony helped me learn all the new bells and whistles. It was very helpful! I also work More

by Katie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Joson, Nicole Shomer
May 19, 2022 -

Elgin Hyundai responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

May 12, 2022

I was assisted by George as a salesman and Nicole in the finance department. They were both great and my transaction felt trustworthy. I would definitely come back to do business here. More

by Yovankamoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole and George
May 17, 2022 -

Elgin Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

May 03, 2022

Such a positive experience. Had a warm welcome when I came in for my appointment, and George was very thorough with everything. Everyone was super chill there and very patient a More

by joshlar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, George, Tom
May 07, 2022 -

Elgin Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

April 30, 2022

The staff were very friendly and went the the extra mile to assist me in anyway they could. The facility was very clean. More

by Chacha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Huerta very nice and answered all my questions. Nicole went out of her way to explain everything in detail.
May 04, 2022 -

Elgin Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

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