Elgin Hyundai
Bartlett, IL
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I am very disappointed in this dealership. From waiting on hold for 9 minutes and then being hung up on to my car being in shop for over a week AND I still have the problem- this dealership do From waiting on hold for 9 minutes and then being hung up on to my car being in shop for over a week AND I still have the problem- this dealership does NOT seem to interested in getting my car fixed and pleasing their customers. More
Was in for service Anthony was my visor and when I brought my car home I noticed my backup camera and remote start (both are aftermarket) wasn’t working. I called and informed Anthony of this issue an brought my car home I noticed my backup camera and remote start (both are aftermarket) wasn’t working. I called and informed Anthony of this issue and he said bring back next day! Later that same night after getting off work I’m driving down Lake st and my heat shield fell from bottom of my car and was dragging on the ground so I pulled over and had to get a ride to my house as I was still about 15 minutes away and didn’t feel safe driving it home. I called the next morning informing Anthony of the situation and after him letting me know sometimes that happens (it’s never happened to me and I’ve never heard of this happening) I told him I need a tow and that I will not be paying for the tow due to this wasn’t my fault that this happened and after Anthony speaking to supervisor he agreed! I went back to the place that I had installed my remote start and backup camera and he said that the device that they had installed was uninstall by someone and cut all the zip ties they used to keep their wires together! Needless to say I’m very disappointed with the work they did on my car!!! The work that they were to do was oil change, steering wheel issue(I’m still having same issue) and headlight/taillight issues (changed lightbulbs way too often/ might’ve been a connection issue) More
Nicole Schomer and Jeremy Rosa helped us yesterday. Both were very helpful and went above and beyond to make our business there as easy as possible. I would be thrilled to work with them again. Agai Both were very helpful and went above and beyond to make our business there as easy as possible. I would be thrilled to work with them again. Again I thank them both for the amazing service they provided us. More
We had an awesome experience with the salesman Tyler Obradovitz, he was very informative going over the vehicle with us and he made the whole transaction very quick and painless, as he was very transpar Obradovitz, he was very informative going over the vehicle with us and he made the whole transaction very quick and painless, as he was very transparent. We felt we got a great deal on our 2022 Genesis G80. Shop here with confidence. More
VERY, VERY PLEASED! ! We purchased a new Tuscon, everything was done over the phone, Well worth the drive! ( we wanted to explore the Chicago area) Thanks to Michael Me ! We purchased a new Tuscon, everything was done over the phone, Well worth the drive! ( we wanted to explore the Chicago area) Thanks to Michael Meah (GM), and Tyler O. (must ask for Tyer) that made our purchase easy, fast, and was ready when we arrived. Tyler O took time to explain the needed functions on the car. To my surprise, the dealership gave an extended warranty on the powertrain to 240 moths, 200,00 miles. Hyundai believes in their cars. Highly recommend them to do business with!! More
I had a great experience at this dealer overall. I was welcomed immediately and didn't have any waiting time to meet my sales associate was Katie. She did an awesome job explaining my options and gi I was welcomed immediately and didn't have any waiting time to meet my sales associate was Katie. She did an awesome job explaining my options and giving me benefits each had to help me make my decision. After I made a decision, she made the buying process quick and easy. On the finance side of things, Nicole also did an amazing job covering everything in thorough but quick and easy to understand way. I couldn't be happier with the help I received and will definitely recommend this dealer to any family/friends that are in the market for a car. More
I bought my car last week. Tony was my salesman. I haven't had a new car in 14 years and Tony helped me learn all the new bells and whistles. It was very helpful! I also work Tony was my salesman. I haven't had a new car in 14 years and Tony helped me learn all the new bells and whistles. It was very helpful! I also worked with Nicole in finance and she was an angel and helped me finish the sale to met my needs. I am truly greatful for her! It was a great experience. More
I was assisted by George as a salesman and Nicole in the finance department. They were both great and my transaction felt trustworthy. I would definitely come back to do business here. finance department. They were both great and my transaction felt trustworthy. I would definitely come back to do business here. More
Such a positive experience. Had a warm welcome when I came in for my appointment, and George was very thorough with everything. Everyone was super chill there and very patient a Had a warm welcome when I came in for my appointment, and George was very thorough with everything. Everyone was super chill there and very patient and informative. Jim the sales manager was awesome. They did everything they could to make it a great car buying experience. They paid top dollar for my trade-in as well. Tom was great as well. Overall a positive experience. Quick and painless, as far buying should be. Can’t say enough good things about the team they have there. More
The staff were very friendly and went the the extra mile to assist me in anyway they could. The facility was very clean. to assist me in anyway they could. The facility was very clean. More