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Elgin Hyundai

Bartlett, IL

2.9
886 Reviews

1215 W Lake St

Bartlett, IL

60103

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Showing 886 reviews

November 10, 2017

Elgin Hyundai experience I arrived at the dealer with certainty that I would not be purchasing a car that day, even though I had done thorough research on each car, but I had More

by bernhard56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Vlagos, Steve Vlagos
Nov 14, 2017 -

Elgin Hyundai responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Jenni Tuton | jtuton@blautogroup.com | 847.628.2845

November 09, 2017

OK, not great No one spent time to help me understand the vehicles technology or service. Supposedly I get three free oil changes but was not given coupons. More

by jim92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2017 -

Elgin Hyundai responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Thank you, Jenni Tuton | jtuton@blautogroup.com | 847.628.2845

November 09, 2017

Elantra GT Pleased with the vehicle so far, would have been nice to get a lower payment, but I believe David did the best he could to get me a great deal! Always More

by carooollee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kang
Nov 09, 2017 -

Elgin Hyundai responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Jenni Tuton | jtuton@blautogroup.com | 847.628.2845

November 09, 2017

Fast forward deal Pleased with the overall experience.The purchased price was agreed in 10 minutes rest was paperwork and details. Jay did a great jot getting us in the More

by kemira4you
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Nov 09, 2017 -

Elgin Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thanks, Jenni Tuton | jtuton@blautogroup.com | 847.628.2845

November 09, 2017

They will try to fool you I am a Sonota owner. I know what I want for my new Sonata. I went in to this dealership from the Costco buying program recommendation. I was promised More

by tewei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin and Michele
Nov 09, 2017 -

Elgin Hyundai responded

I am terribly sorry to hear about the negative impression you got during your recent visit at our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution. Your satisfaction is of the utmost importance. Sincerely, Jenni Tuton | jtuton@blautogroup.com | 847.628.2845

November 08, 2017

Amazing! Elgin hyundai was amazing in my recent sante Fe purchase. Very professional and got me exactly what I wanted! I will be back to visit them for anythin More

by klodge28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Zich, Brian Craig
Nov 09, 2017 -

Elgin Hyundai responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best, Jenni Tuton | jtuton@blautogroup.com | 847.628.2845

November 06, 2017

Always a great experience at Elgin Hyundai! Our family has purchased 3 cars and leased 2 from here and it has always been a great experience. Lou Mocnik has always been a pleasure to work with. More

by WafaA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Lou Mocnik, Jose Reynoso, Mike Meah
Nov 07, 2017 -

Elgin Hyundai responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Jenni Tuton | jtuton@blautogroup.com | 847.628.2845

November 05, 2017

Great experience Great overall experience . Deal was what was said prior to me arriving . Lou and Don were great . Car was perfect . nothing bad to say . I would go ba More

by dwrenner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don smith, Lou Mocnik
Nov 07, 2017 -

Elgin Hyundai responded

Thank you so much for leaving this awesome review of our dealership! Lou and Don truly are outstanding members of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Thanks, Jenni Tuton | jtuton@blautogroup.com | 847.628.2845

November 03, 2017

Asifs review Everything was great about it. Dan and the rest of the staff was amazing. I highly recommend others to come purchase cars from here. I hope one day to More

by khankhasif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Struwing
Nov 07, 2017 -

Elgin Hyundai responded

Thank you so much for your feedback! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Dan. Please let us know if we can ever help you in the future. Best, Jenni Tuton | jtuton@blautogroup.com | 847.628.2845

November 02, 2017

Personable + Knowledgeable recently my husband and I wanted to trade in our 2010 Hyundai Elantra Touring -- we really like the value, reliability and durability of the car. We w More

by robglaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Mocnik
Nov 02, 2017 -

Elgin Hyundai responded

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at our dealership!  We appreciate the feedback and are pleased that your experience with Lou was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Jenni Tuton | jtuton@blautogroup.com | 847.628.2845

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