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Elgin Hyundai

Bartlett, IL

2.9
886 Reviews

1215 W Lake St

Bartlett, IL

60103

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Showing 886 reviews

December 03, 2017

Tuscon I love my new car! Brian was so great and really helped me to find the perfect fit. I really appreciated his patience and how he was not pushy! More

by mamiller0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Quindel
Dec 06, 2017 -

Elgin Hyundai responded

Thanks for your outstanding review and congratulations on your new car! I am very happy to hear that Brian was of such help to you. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

December 03, 2017

Best new car buying experience in my life See prior comments listed under comments I like Hyundia to know. Ashley Patel was why I went to Elgin and Mr. Rosa was a straightforward salesman, no More

by jh9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Patel, Jeremy Rosa, Pranjli "Ashley" Patel
Dec 06, 2017 -

Elgin Hyundai responded

Thank you for this fantastic review! We strive for 100% customer satisfaction, and I am very pleased to hear that Ashley and our staff provided you with a great car-buying experience. Congratulations on your new car and if you have any questions or concerns, please do not hesitate to come see us. All the best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

December 01, 2017

Tucson review Jeremy was professional , knowledgeable and easy to work with. Very satisfied with our purchase. He was quick to resolve an issue was discovered afte More

by katrinkatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermey, Jenni Tuton, Lou Mocnik, Jeremy Rosa
Dec 06, 2017 -

Elgin Hyundai responded

Thank you for stopping by to leave this incredible review, Katrin. Congratulations on your purchase! We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. I will pass your feedback along to Jeremy, and if there is anything more that we can do please come back and see us again. Take care! All the best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

December 01, 2017

Great Dealership! Lou the salesman was great and understood my needs. My daughter came in for a car and t was her first time purchasing and he and the Finance Manager w More

by cdream_remax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Mocnik
Dec 06, 2017 -

Elgin Hyundai responded

Thank you for recognizing your experience at our store. It is great to know that Lou and our staff were able to provide you and your daughter with a pleasant time purchasing your car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. All the best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

November 29, 2017

Excellent Great car buying experience!!! Would highly recommend to family and friends. Professional, friendly, knowledgeable. No pressure even for extra service More

by stvtylr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyenne and Mike General Manager, Mike Meah
Dec 01, 2017 -

Elgin Hyundai responded

I’m very happy to hear you had a great buying experience working with our team. Feel free to call or stop by if there is anything else we can do for you. Sincerely, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

November 22, 2017

Unexpected great buy!! Went in after a friend referred me after totaling my car and insurance is delaying decision- just to see if I would qualify/payments and drove off wit More

by cecilia.cintora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Schy, Mike Meah
Dec 01, 2017 -

Elgin Hyundai responded

Congratulations on your new 2018 Elantra, Cecilia! Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Elgin Hyundai. Sincerely, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

November 21, 2017

Friendly Customer Service These guys know how to make you feel welcomed. I had been looking around other dealerships for a potential new car, and not one of those dealerships g More

by seanhannes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rosa, Jeremy Rosa
Dec 01, 2017 -

Elgin Hyundai responded

Thank you for your review and business as a customer, Sean. It is our goal to provide every one of our customers with the kind of excellent service you described and I’m glad we achieved that. Once again, we appreciate your business and if there is anything more that we can do please come back and see us again. Sincerely, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845

November 16, 2017

Great Experience Great experience buying a car at Elgin Hyundai. Jay listened and understood what I wanted. He showed me the cars I was interested in, and recommended More

by dynovinyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Yanni, Ed Howell, Jay Yanni
Nov 19, 2017 -

Elgin Hyundai responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Jenni Tuton | jtuton@blautogroup.com | 847.628.2845

November 14, 2017

Refer I have now purchased my second vehicle fromI have referred friends and family to Elgin Hyundai and will continue to. Elgin Hyundai and consider myself More

by mssmccall22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance at customer service also greeted me with great customer service skills., Steve Johnson, Ed Howell, Mike Meah
Nov 15, 2017 -

Elgin Hyundai responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Jenni Tuton | jtuton@blautogroup.com | 847.628.2845

November 13, 2017

Disappointing During the dealing process, be very careful to get everything as far as the deal you make in writing and get a copy of the preliminary deal before goi More

by Valerie Murphy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donnie
Nov 14, 2017 -

Elgin Hyundai responded

Valerie, thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Best, Jenni Tuton | jtuton@blautogroup.com | 847.628.2845

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