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Elgin Hyundai
Bartlett, IL
890 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 05, 2020
Purchased a used car (2016 Sante Fe) from this dealership in late June, and it came with a faulty motor. I understand that the car is used so I could not expect something in perfect condition. The salesperso in late June, and it came with a faulty motor. I understand that the car is used so I could not expect something in perfect condition. The salesperson pushed this car on me although I was a tad hesitant. Now on month 5, the engine is completely busted and the dealership is unwilling to do anything for me. They told me to replace the engine would cost $9K. Now I am left to make payments on a car that is no longer working. The most horrible customer service I have experienced, very unhelpful staff, and do not care what so ever about the inconvenience, damage, and costs of their actions as long as a sale was made. Manager would not even get on the phone to speak with me. Wish I would have followed my instincts. More
by Ken G.
Employees Worked With
Larry Rosencrants, Jeremy Rosa
September 15, 2020
Bought an Elantra GT N line from Victoria Mathewson. Entire transaction was flawless. I’m a Porsche owner and I got personal treatment that rivals the Porsche experience. I highly recommend Victoria and Entire transaction was flawless. I’m a Porsche owner and I got personal treatment that rivals the Porsche experience. I highly recommend Victoria and Elgin Hyundai. More
by MikeF
Employees Worked With
Victoria Matheson
September 12, 2020
We Bought a Santa Fe from "Victoria", she made the Whole Experience So Pleasant. Victoria is Very Friendly & Experienced, & Very easy to work with, she Doesn't Put on the Pressure, as most Car Salesman do. Experience So Pleasant. Victoria is Very Friendly & Experienced, & Very easy to work with, she Doesn't Put on the Pressure, as most Car Salesman do. I would Highly Recommend Stopping In & Purchasing a Vehicle from Victoria. She'll Definitely go the Extra Mile for you! More
by blufaiery56
Employees Worked With
Victoria Matheson
August 29, 2020
Will attempt to give good customer service to sell a car; show resistance, will bully. Terrible customer service after the car sale. Service department does rushed low quality work. Stay clear unless you kno show resistance, will bully. Terrible customer service after the car sale. Service department does rushed low quality work. Stay clear unless you know the market and can keep sales/service in check. Elgin Hyundai Mike Meah just wants your money. Come at them him with an issue and they will blame you the customer. They always have an excuse. Know what you are getting into. More
by Truthfulness
Employees Worked With
Mike Meah, James Urso
August 26, 2020
Amazing crew that starts with manager Mike Meah. Mike is an honest and caring manager. Marty was our salesman and he did an amazing job! Thanks again! an honest and caring manager. Marty was our salesman and he did an amazing job! Thanks again! More
by Joe P
Employees Worked With
Mike Meah
August 03, 2020
One of the worst dealership experiences I’ve ever had. I was blatantly lied to via email about the the price of the vehicle, and when I drove to the dealership, from 1.5 hours away, they would not meet the was blatantly lied to via email about the the price of the vehicle, and when I drove to the dealership, from 1.5 hours away, they would not meet the price, even though they said in an email they would beat it. Then, they tried to bully me in to accepting their higher price. As I was leaving, their GM aggressively confronted me and tried to physically intimidate me. Steer clear of this dealership if you don’t want to waste your time or be lied to. More
by FrustratedShopper
Employees Worked With
Michelle Havansek, Mike Meah
July 27, 2020
BEST EXPERIENCE EVER, HANDS DOWN!!!! My experience at Elgin Hyundai was by far the greatest experience I've ever had at a dealership. All of the staff were very friendly and knowledgeab My experience at Elgin Hyundai was by far the greatest experience I've ever had at a dealership. All of the staff were very friendly and knowledgeable. I never felt any pressure and all of my questions were answered honestly and professionally. Marty Matsie and Mike Meah were the absolute BEST guys to work with!!! I am pretty indecisive and they were very helpful in finding me exactly what I was looking for. I LOVE MY NEW TUCSON SPORT!!! I would recommend everyone stop here before going to any other dealerships. I will be sending all of my friends and family to Elgin Hyundai, so that they can experience the best customer service and best overall buying experience that I had. More
by lisamarie.tiritilli
Employees Worked With
Mike Meah
July 20, 2020
Victoria and Elgin Hyundai were easy to work and helpful when purchasing my new car. This is my 2nd vehicle purchased from this dealer. I would recommended working with Victoria. when purchasing my new car. This is my 2nd vehicle purchased from this dealer. I would recommended working with Victoria. More
by nicolechelbian
Employees Worked With
Victoria Cade
July 15, 2020
I love my Santa Fe! Valentina and Mike were amazing! They were very personable and got to know my family’s needs in a car, and went above and beyond to make sure that I received the best deal possible on the were very personable and got to know my family’s needs in a car, and went above and beyond to make sure that I received the best deal possible on the price of the car. More
by Brian333
Employees Worked With
Valentina, Mike Meah
