
Elgin Hyundai
Bartlett, IL
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Beware of unscrupulous people. The trade in value is totally false. Focus closely. At the top of your contract it will note a trade in value. Nevertheless, look closely where it says other fees. These p totally false. Focus closely. At the top of your contract it will note a trade in value. Nevertheless, look closely where it says other fees. These people added 5000.00 to my contract cited, "The Mechanic". They also pulled this same scam on my wife for 4123.00. After telling me that I had a trade in value of 16k that added 5000.00 after the deductions. They told my wife she receiving 10000.00 trade in value then added 4123.00 after the deductions. Scammers More
Agree with all of the one star reviews. Buyer beware. A Agree with all of the one star reviews. Buyer beware. A used car listed at $21,903.00 quickly became a car that I was to pay over $28,000.00. A l Agree with all of the one star reviews. Buyer beware. A used car listed at $21,903.00 quickly became a car that I was to pay over $28,000.00. A lot of very bogus fees I have never seen during any car purchase were added, including the Elgin Protect Fee (door edge guard, wheel edge guards, wheel locks, mud flaps, all season floor mats, accent striping, nitrogen fill). Guess what? There was no accent striping on this used vehicle, the car mats were the used, original carpet Hyundai mats (not all season floor mats) that the first buyer had bought, mud flaps come standard on this Hyundai model. I was told under no circumstances would this Elgin Protect Fee be taken off the quote. Also the price I was looking for was written down and I had to initial it. Never ever have I had to do this at any other dealership during the negotiation process of initialing on a document. I have been buying new and used cars for over 40 years. This was the worst car dealership tactics I have seen in my many long years on this earth. I drove 45 miles from the city for this scam artist dealership. What a horrible waste of my time. They will lure you in with their very nice Internet employees and then the shadiness begins. Do your homework and find a good dealership, they are out there. Verify all of the extra costs by comparing with multiple trustworthy dealerships. Ask the salesman and finance person to step away, so you can go over what the costs are. Look for these hidden bogus fees. Do not feel pressure to sign. Also do not buy maintenance and protection plans or any other plans., i.e.. ELGIN PROTECT FEE. This is all ways for dealerships to screw you. More
Not a very honest person, Be careful with this guy When signing your paperwork! I got deceived by this guy and wish I never purchased a car from this Dealership,I hope Karma gets this guy! signing your paperwork! I got deceived by this guy and wish I never purchased a car from this Dealership,I hope Karma gets this guy! More
I am a first time car buyer (leased my first car) and I can not express how happy I am with the service, product and genuine interactions that I had while buying from Elgin Hyundai. I really struggled with can not express how happy I am with the service, product and genuine interactions that I had while buying from Elgin Hyundai. I really struggled with finding a dealership that treated me and my situation on a human level and not just viewing me as a transaction. They were awesome and even went above an beyond to help me get out of my lease. If you are looking for someone to actually care about your experience and put you in the car that is best for you please go to Elgin Hyundai! I worked with Corey and he was honest, genuine and professional. I highly recommend working with him! More
We had a great experience at Elgin Hyundai. My husband and I were unsure of what midsize suv we wanted and we were passing by the dealership and decided to go in and check out cars. We met with Joel Valde and I were unsure of what midsize suv we wanted and we were passing by the dealership and decided to go in and check out cars. We met with Joel Valdez who showed us the Tuscan and didn't have a lot of knowledge of the vehicle. He did an outstanding job showing us the vehicle and the features and listening to what our needs and wants were. We ended up purchasing the vehicle that evening, something we did not expect to do. Thanks Joel, your knowledge, friendly personality and helpfulness helped us make a decision to purchase the Tuscan and we are enjoying the car. If you are looking for a car see Joel Valdez at Elgin Hyundai. He will help you out. More
Went in for a recall that they set up for me dropped off my vehicle at 9a.m asked them to put on wipers and was my car service advisor said it will be don in an hour and a half called at 2 p.m and asked adv my vehicle at 9a.m asked them to put on wipers and was my car service advisor said it will be don in an hour and a half called at 2 p.m and asked advisor if my vehicle was finished to only get an attitude and transfered to another advisor who was even more rude and told me the don't have the parts to complete my recall I was like why didn't anyone call me for hours all he could do was be rude and give me 101 excuses all they had to do was call me in the a.m and not wasted my time or keep my vehicle hostage !!! More
I was very happy with my experience at Elgin Hyundai. I had a pretty good idea of what type of car that I wanted to lease and how much I could afford to spend. My sales agent, George Campbell was an absol had a pretty good idea of what type of car that I wanted to lease and how much I could afford to spend. My sales agent, George Campbell was an absolute delight to work with. He was very kind, friendly, knowledgeable and a lot of fun. I also met with Roger, the manager and he too was very friendly and helpful. I never felt rushed or pressured to make a decision, in fact George helped me walk through the website to select certain features on the car and financing options so that I could stay within my budget. I would recommend them to everyone interesin a Hyundai. More
Jeremy is an outstanding guy! He is super informative, and made the whole process go smoothly. He goes above and beyond and is also very honest and genuine! His customer service was phenomenal, he was the and made the whole process go smoothly. He goes above and beyond and is also very honest and genuine! His customer service was phenomenal, he was the absolute best! More
Literally the best out there! He cares about your needs and helping you find something within your budget. I was so nervous buying my first car but he made the process smooth,easy, and painless. HIGHLY rec and helping you find something within your budget. I was so nervous buying my first car but he made the process smooth,easy, and painless. HIGHLY recommend!! More