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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,345 Reviews

3,345 Reviews of Elder Ford of Tampa - Service Center

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December 27, 2024

Johany is very knowledgeable and always helpful and very friendly. He treats your vehicle like it is his own vehicle More

by juanyoung55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 26, 2024

Excellent service. Stopped in for vehicle maintenance. Kudos to Marcos Gonzalez and Malik, Technician. Always count on Elder Ford. More

by tbunn77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
Dec 28, 2024 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

Dec 29, 2024 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

December 25, 2024

Great customer service great sales great repair I highly recommend this to anybody wanting a new vehicle or wanting to service the vehicle More

by LOVETHYNEIGHBORINC
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Elder Ford of Tampa responded

Hi, we appreciate your recommendation of our dealership! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

December 25, 2024

Nice place Nice service Nice prices Nice but not close to us So we have to travel More

by George Mazuc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michall Tafur
Dec 27, 2024 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

December 22, 2024

Superb customer service and auto servicing, friendly and knowledgeable staff, and never a long wait without an appointment... More

by klbaloha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!

December 22, 2024

Dan and his team took excellent care of the Bronco. Car was finished timely as promised with no follow up needed..Thanks again Dan.. More

by Landco1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in Fleet 5 stars
Dec 26, 2024 -

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

December 21, 2024

Can always come in and get excellent customer service. The young man was polite and helpful More

by Dorothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young Hispanic Man
Dec 23, 2024 -

Elder Ford of Tampa responded

Hi Dorothy, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

December 21, 2024

Despite a few initial communication problems such as no return calls no update regarding the repair the issue has been resolved. And the outcome is satisfactory. I could have been perfect if Johany had bee More

by GUANJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Our goal is to learn from your feedback and continue to improve for all of our valued clients so we hope to speak with you soon.

December 21, 2024

Great service ,the people are so friendly and helpful to me. Thanks again for another awesome experience. More

by WILLIETHOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

December 19, 2024

Honest and knowledgeable. Staff is qualified and informative. They were considerat. Will recommend to you any one. More

by RUSSELL17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tafur
Dec 21, 2024 -

Elder Ford of Tampa responded

Hi, thank you so much for your positive comments about Elder Ford of Tampa! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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