Elder Ford of Tampa - Service Center

Everything was great he explained things to me about my vehi Stanley st Louis was great very friendly he explained things about your vehicle my vehicle came in for recall on air bag but they did not have it in a Stanley st Louis was great very friendly he explained things about your vehicle my vehicle came in for recall on air bag but they did not have it in and don't Know when they will have it but they did do an inspection on my vehicle...,.__________________________________________________________________________________________________________________________________________________________________________________________________________________---__________ More

Didn't seem like a car dealer felt like a man cave Friendly and professional staff comfortable environment. A few of the staff spoke to me and ask how my day was going it was a good e atmosphere. Friendly and professional staff comfortable environment. A few of the staff spoke to me and ask how my day was going it was a good e atmosphere. More

Great I’m always happy with the service I receive from Elder Ford. I will tell anyone who has a ford to come there for service I’m always happy with the service I receive from Elder Ford. I will tell anyone who has a ford to come there for service More

Oil Separator and water pump leak Took the car in because it was smoking at idle, usual cause is oil separator covered under the TSB. Mechanic also found a water pump leak that was fix Took the car in because it was smoking at idle, usual cause is oil separator covered under the TSB. Mechanic also found a water pump leak that was fixed also. Car was ready when they said. Great service. More

15,000 service My car was in process of being repaired when the service was due. I don’t know who’s responsibility it was to return my car clean the way it was when My car was in process of being repaired when the service was due. I don’t know who’s responsibility it was to return my car clean the way it was when I dropped it off. However, when I picked my car up it was dirty. Also, I haven’t had time to call the service department as of yet, however, my car was running perfectly before the service and now it is running rough. At times it feels like it’s going to stop running. More

Excellent service Needed new tires and oil change, everyone I worked with was a pleasure. Truck was done quickly and happy with experience. Was easy drop off and pick u Needed new tires and oil change, everyone I worked with was a pleasure. Truck was done quickly and happy with experience. Was easy drop off and pick up with everything done and priced as quoted. More

Service better than the rest.. friendly understand from greeting to leaving friendly. Johanny was a cheerful advisor willi ng to go the extra mile. Will be b better than the rest.. friendly understand from greeting to leaving friendly. Johanny was a cheerful advisor willi ng to go the extra mile. Will be back. More

Johanny Trepalacios Johanny was very polite and efficient. My car was returned to me earlier. than I was told. It looked like new like it should with the Auto-Butler. Johanny was very polite and efficient. My car was returned to me earlier. than I was told. It looked like new like it should with the Auto-Butler. More

F250 Service Best customer service experience I have had in many years. Everyone was extremely professional, helpful and sincerely concerned with my visit to Elder Best customer service experience I have had in many years. Everyone was extremely professional, helpful and sincerely concerned with my visit to Elder Ford. Thank you. More

Oil change Took 3 hours with appointment and service advisor did not give me paperwork i had to ask for it. Also my tires were rotated and after they did that t Took 3 hours with appointment and service advisor did not give me paperwork i had to ask for it. Also my tires were rotated and after they did that the car drove bad i had to take it back for them to fix it. More