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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,257 Reviews

3,257 Reviews of Elder Ford of Tampa - Service Center

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January 26, 2018

Professional service It was a pleasure dealing with the service department. Louis discussed what was needed. He was very courteous. My vehicle was returned washed and v More

by Taustin11711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor: Stanley Louis Stump. Mechanic: Dennis Valdez
January 26, 2018

Spare Tire Assembly I was towed in to have my spare tire assembly replaced and new assembly order and installed. My initial experience with the service team was fine and More

by F250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
2.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager
January 26, 2018

Good Experience My service advisor was very organized and professional. She was able to answer my questions in a satisfactory manner. I had a reasonable wait time a More

by CREPCHICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Ortiz
January 26, 2018

Elder Ford Service Experience (Erica) Erica always helps me out and get me in and out in a decent amount of time. Never had issues with this dealership. Been going here for a while now. More

by GEORGEZAKHARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Ortiz
January 26, 2018

Very comfortable Erica was very help and the accommodations allowed me to work on my computer while I waited for my car. Everyone was extremely friendly and accommod More

by Cjarreola1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Figueroa
January 26, 2018

Great experience Erica and the service people did a great job. I will service my car from now on only at Elders Ford. Also would recommend your service to my neighbo More

by kdjaballah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Ortiz
January 26, 2018

Elder Ford is UNRESPONSIVE to customer service issues My recent oil change and tire rotation was, by far, the slowest turnaround I have ever experienced at Elder Ford or anywhere else, for that matter. M More

by B. GORDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr. Fuchs
January 25, 2018

Always a great experience. Came in on a busy Saturday morning with no appointment. The Jason Fuchs and the entire staff did a great job getting me and everybody else in and out More

by Mikejsaint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fuchs
January 25, 2018

Body work Body shop was good. Needed to get something fixed from when I bought the vehicles bad they were good. Took a little bit of time but the quality was go More

by brandon.phelpsbpp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Riley
January 25, 2018

Always great service at Elder Ford Johany Treapalacious always keeps me informed of what is being done and he has top notch customer service! He is a great asset to the Elder Ford serv More

by PRYAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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