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3,280 Reviews of Elder Ford of Tampa - Service Center
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May 01, 2018
Nice place & good service Johany Trespalacios was excellent. The ambiance is excellent. No complains at all. Good experience.... as usual...! Keep going in that way...!! Cesar Johany Trespalacios was excellent. The ambiance is excellent. No complains at all. Good experience.... as usual...! Keep going in that way...!! Cesar was excellent also More
by TUSCANY1963
Verified Customer
May 01, 2018
Great experience , I was in & out very swiftly. They made an appointment for me, I got there early, and everything was very prompt. No delays. , I was in & out very swiftly. They made an appointment for me, I got there early, and everything was very prompt. No delays. More
by david@hunterlawgroup.com
Employees Worked With
Can't remember service guy's name, my memory is not so good. He was great, though!
May 01, 2018
Oil Change and Service.Check bad tire,separating. I was told that I needed an appointment, even for the Quick Lane Oil Change. Then I was told that tire was bad but could not be prorated? I advised th I was told that I needed an appointment, even for the Quick Lane Oil Change. Then I was told that tire was bad but could not be prorated? I advised the service Manager that tire was less than 72 months and that Continental had advised that tire should be prorated. She informed me that I needed the sale receipt to verify the date they were replaced. I advised her that it should be in their computer since they sold me the tires. The person at the Quick lane could not find the date they were sold??She stated that the tires were from 2012 according to code on tire. The tires were actially put on truck in Mar.0f 2013.I feel that this is very poor customer service and I will probably go to a different dealer for any future service. More
by RODRIGRA
April 30, 2018
Easy and Convenient Service My car was damaged on the front bumper and hood and now looks new again. The spots on the hood where the paint was bubbling was also taken care of du My car was damaged on the front bumper and hood and now looks new again. The spots on the hood where the paint was bubbling was also taken care of during the time my car was being fixed. It looks great; I hope it stays that way. The car fixed in a timely manner, even with a trip to the mechanic added at the end. More
by cjts1719
Employees Worked With
Jim in the Collision Center and Casey in Service
April 30, 2018
New part no wait I was able to get a new part for my car right away without making a new appointment for them to order and install it I was able to get a new part for my car right away without making a new appointment for them to order and install it More
by Cjungfer
April 30, 2018
Recall Real nice people service was fast I take my vehicle to work and have never had any problems since I’ve been here and will be back to visit them again Real nice people service was fast I take my vehicle to work and have never had any problems since I’ve been here and will be back to visit them again soon of service Thank you More
by HIVOL1
Employees Worked With
April 30, 2018
I always have good service at Elder for I always have good service at Elder Ford Everybody’s always shiny and happy and they get it done usually when they say they will I always have good service at Elder Ford Everybody’s always shiny and happy and they get it done usually when they say they will More
by BILLYCAUTHEN
Employees Worked With
Other Employees :
Jessica Riley, Jason Fuchs, Charlie McEwan
April 30, 2018
Great job! My truck maintenance was done before it was promised and with the highest level of professional care. What more can you ask? Mike B did a great job! H My truck maintenance was done before it was promised and with the highest level of professional care. What more can you ask? Mike B did a great job! He always is friendly and helpful. More
by SCHMID_MC
Employees Worked With
Mike Bragano
April 30, 2018
Great service experience! Chris Newton was very welcoming and kept me updated on the status of my car. I didn't have to wait to drop my car off which was awesome because I was Chris Newton was very welcoming and kept me updated on the status of my car. I didn't have to wait to drop my car off which was awesome because I was on my way into work. Daniel was great and got me into a loaner so I could get to work on time that morning. I definitely had a great experience and would recommend anyone to see Chris for their service needs! More
by Vanessa86
Employees Worked With
Chris Newton, Daniel Alicea
April 30, 2018
Service advisor was friendly and helpful. I was treated with courtesy and provided a loaner vehicle such that I could get to work in St Pete. It was a nice experience. I was treated with courtesy and provided a loaner vehicle such that I could get to work in St Pete. It was a nice experience. More
by J.GUARINO2
Employees Worked With
Jessica Riley
